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CarComplaints.com Notes: There's no way around it, the Cherokee's transmission is junk. There's no other explanation for why a vehicle, usually with under 40,000 miles, would have so many complaints

10.0

really awful
Crashes / Fires:
6 / 3
Injuries / Deaths:
5 / 0
Average Mileage:
14,596 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2014 Jeep Cherokee drivetrain problems

drivetrain problem

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2014 Jeep Cherokee Owner Comments (Page 2 of 30)

« Read the previous 20 complaints

problem #568

Nov 072016

Cherokee

  • miles

A D V E R T I S E M E N T S

The contact owns a 2014 Jeep Cherokee. The contact received notification of NHTSA campaign number: 16V529000 (power train) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Marcy, NY, USA

problem #567

Sep 012016

Cherokee

  • miles
The contact owns a 2014 Jeep Cherokee. The contact stated that NHTSA campaign number: 16V529000 (power train) had exceeded a reasonable time for repair. The contact received the recall notification on September of 2015. The manufacturer and the dealer advised the contact that parts were not available for repair. The contact did not experience the failure. The VIN was not available.

- Pine Plains, NY, USA

problem #566

Oct 292016

Cherokee

  • 26,000 miles
Transmission acting erratically. Transmission will shift hard into 2nd and 3rd gear. When coming to stop it will downshift in a rough matter. Some times it bangs but is only intermittently. The transmissions works fine on the freeway will work fine only noticeable on city driving. I have taken for repairs and software update several times to the point that I got frustrated and stop calling the dealer. The 36K warranty expired in December 2016.

- Chula Vista, CA, USA

problem #565

Jul 012014

Cherokee

  • miles

A D V E R T I S E M E N T S

The car experiences jerky shifts, is very inconsistent when it does shift, and has a lag in acceleration. It does not feel safe to drive because I can't prepare for when it will shift. If I am stopping at a light, it often times will lunge forward - which is dangerous if there is a pedestrian crossing or someone in front of me. If I am at a stop light, and accelerating, the shift between 1st to 2nd and 2nd to 3rd is extremely slow, and then has a hard lunge forward. The dealership says they do not have a solve for it, and Jeep won't acknowledge there's a problem. The value of the car has also dropped significantly so I can't get rid of it, without being upside down on what I owe.

- Beaverton, OR, USA

problem #564

Oct 312016

Cherokee

  • miles
The contact owns a 2014 Jeep Cherokee. The contact received notification of NHTSA campaign number: 16V529000 (power train). The part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Inglewood, FL, USA

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problem #563

Oct 282016

Cherokee

  • 34,000 miles
Vehicle has always had a lurching forward motion when it goes into gear from a stopped position. We bought it in 2015 with 14000 miles on it. In early October husband was out of town with the car and the service engine light came on. Took it to dealership and was told it needed an update to the computer system that runs the engine area. Drove for one evening and left town for a week. First time car was driven after that week vehicle service engine light was on again. Upon backing out of the driveway it lurched forward and ran into the curb. Drove vehicle home and took to the local Jeep dealership immediately. Kep overnight before they said it needed a new transmission. They kept vehicle for a week and we picked it up on a Wednesday afternoon. By Thursday evening every time we take off the car shakes and lurches getting into gear. Have an appointment to take back to the dealership on Monday.

- Farmington, NM, USA

problem #562

Oct 272016

Cherokee

  • miles

A D V E R T I S E M E N T S

The contact owns a 2014 Jeep Cherokee. The contact received notification of NHTSA campaign number: 16V529000 (power train); however, the part for the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. The manufacturer was not made aware of the issue. VIN tool confirms parts not available.

- Indianapolis, IN, USA

problem #561

Oct 262016

Cherokee

  • 20,000 miles
The Jeep stalls while in motion. The vehicle lurches/jerks forward around 8 miles per hour and 30 miles per hour.

- Rockford, IL, USA

problem #560

Oct 262016

Cherokee

  • 13,000 miles
The contact owns a 2014 Jeep Cherokee. While driving 25 mph, the vehicle jerked, stalled, and the transmission warning indicator illuminated. The contact pulled the vehicle over to the side of the road. The vehicle was able to be restarted after the first attempt, but the failure recurred. The vehicle was towed to a dealer, but was not diagnosed or repaired. The VIN was included in NHTSA campaign number: 16V529000 (power train). The manufacturer was not notified of the failure. The contact mentioned that this was the fourth time that the failure occurred. The failure mileage was approximately 13,000.

- Brooklyn, NY, USA

problem #559

Sep 132016

Cherokee

  • miles
The contact owns a 2014 Jeep Cherokee. The contact received notification of NHTSA campaign number: 16V529000 (power train). The part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Kingman, AZ, USA

problem #558

Aug 222016

Cherokee

  • miles

A D V E R T I S E M E N T S

The contact owns a 2014 Jeep Cherokee. The contact received notification of NHTSA campaign number: 16V529000 (power train); however, the part to do the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- West Palm Beach, FL, USA

problem #557

Sep 122016

Cherokee

  • 2,000 miles
The contact owns a 2014 Jeep Cherokee. While driving low speeds, the contact experienced transmission issues without warning. The vehicle was not diagnosed or repaired. The manufacturer was not notified. The failure mileage was 2,000. Parts distribution disconnect.

- Gravois Mills, MO, USA

problem #556

Oct 222016

Cherokee

  • 7,500 miles
3 transmission incidents when I have filled up with gas. After leaving the station the car has shifted into neutral and will not drive. The engine has sputtered and shut off. There are transmission warnings "service transmission to shift vehicle must be stopped" on my display. Also my malfunction indicator light, electronic throttle control and avoidance disabled are illuminated. When car is re-started there is a sudden almost violent jerking forward motion or engine ideals slowly and can stall out. This will be my third service call on for my transmission and I am feeling like I have a serious problem that could cause an accident, putting me and my family in harms way.

- Goodyear, AZ, USA

problem #555

Oct 222016

Cherokee

  • 40,953 miles
I had been driving my vehicle all night when all of the sudden out of no where the transmission service came onto my screen on the dash and my Jeep lost power and the brakes locked up and said that I need to service the brakes and the transmission. At the time this happened I was just starting to come to a complete stop at the light. This is really dangerous and needs to be reported that the transmission has failed or is not working correctly in this Jeep. What is someone gets killed?

- Arlington, VA, USA

problem #554

Oct 082016

Cherokee

  • 20,000 miles
Service transmission came on while in motion. The vehicle came to a complete while in motion.11

- Morenci, AZ, USA

problem #553

Oct 202016

Cherokee

  • 8,800 miles
Chryslter recall 3 S55 recall repair is taking too long to complete! I'm a heart patient and my wife has parkinson's and we have to trave over a mountain pass to see doctors. We feel unsafe in this car. We can not R]trade due to the length of the recall!

- Yakima, WA, USA

problem #552

Sep 292016

Cherokee 4WD 6-cyl

  • 24,000 miles
While driving straight on a two-lane highway, the transmission shifted itself into neutral and all forward power was gone. The gearshift lever could be moved, but would not put the car back into any gear. We turned on emergency flashers, put the gearshift in park, shut off the car. We re-started the car after a short period, and it then went back into gear. Fortunately, there was no one behind us when this happened. Had there been, it could easily have caused an accident. If it happened on an expressway, this could cause a fatal crash! we relayed this to a Jeep dealer in mesa, AZ. It is assumed to be related to your safety recall 16V-529. There are others talking about this on line. Please, get the manufacturer moving to fix this problem before someone gets hurt or killed.

- Pensacola, FL, USA

problem #551

Oct 192016

Cherokee 4WD 6-cyl

  • 34,000 miles
Same or similar problem with 2014 Jeep Cherokee transmission: After car was bought new had a couple of situations where Jeep's dashboard display would all of a sudden while driving error(service transmission, must put car in park and restart)vehicle would be in limp mode had to coast to side of road and restart car, would bang while going into and out of gears... dealer changed the tcm(transmission control module 5/16) but gave me no paperwork stating such, just verbal.. same error again on 6/11/16, again on 7/29/16 and again on 10/19/16...error on display, car goes in limp mode, have to coast and restart...although, after a few engine shut off and restarts service error disappears...seems to happen mostly at speeds less than 55mph..will have to continue to pursue with dealer.....

- Wappingers Falls, NY, USA

problem #550

Feb 142015

Cherokee

  • 14,000 miles
Since I bought this Jeep new in 2014 its been unable to predictably go from stop to start. This is a major safety concern in stop and go traffic (which is daily where I live). I've had all the transmission flashes and each one seems to work for a week or two before this behavior returns. There's also a grinding/clanking noise when going from reverse to forward - the same noise can sometimes be heard when going over a speed bump.

- Issaquah, WA, USA

problem #549

Jul 152016

Cherokee

  • 38,287 miles
Transmission electronically shifted from drive to manual, while in traffic, three times so far. Service transmission, service emergency brake, traction control off, and mil illuminated(code P0887 stored). Software updates preformed in July. Transmission shifts erratically at low speeds since updates and problem back in October of 2016, with a rear end collision barely averted.

- Belleville, IL, USA

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