CarComplaints.com Notes: There's no way around it, the Cherokee's transmission is junk. There's no other explanation for why a vehicle, usually with under 40,000 miles, would have so many complaints

10.0

really awful
Crashes / Fires:
15 / 6
Injuries / Deaths:
7 / 0
Average Mileage:
34,375 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2014 Jeep Cherokee drivetrain problems

drivetrain problem

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2014 Jeep Cherokee Owner Comments (Page 23 of 67)

« Read the previous 20 complaints

problem #890

Nov 222018

Cherokee

  • 80,000 miles

A D V E R T I S E M E N T S

Transmission jumps going into 3 gear, cant completely fill the car with gas because my transmission light comes and states to "service transmission". slow take off, took to dealership with the check engine light on and found no problems. Took to auto zone and they found a code stating that it was a throttle body position sensor. Please lets find a solution to resolve the issue.

- Macon, GA, USA

problem #889

Jul 082019

Cherokee

  • 50,000 miles
My Jeep will jump forward uncontrollably while moving between 9-13 mph. When it happens, it sounds like a bomb going off in the transmission slamming gears down. This happens regularly and can not be controlled. Often times this will happen with the shift lights are all red and you can not tell what gear you are in. I've had this shift module replaced multiple times and on the way home from the dealer will jump again.

- Waterford, MI, USA

problem #888

Jun 142019

Cherokee

  • 84,000 miles
My 2014 Jeep Cherokee has been having transmission issues since September, 2018. The service transmission light comes on as well as a message displaying "service transmission" in the dashboard message center. Although the vehicle doesn't "act up" while driving, once you come to a stop it chugs and chugs and takes about 5 minutes to get up to speed again. The only way to reset it is to stop completely, turn it off and wait about 15 minutes and start it back up again. When you start it back up it seems to run fine but the service transmission idiot light is still on. This has happened a total of 3 times since September, 2018. When I take it to the dealership they claim the computer shows no evidence of an error code and that when it happens again to bring it in. The problem is that when it happens I'm too far away from the dealership to bring it in and every time I stop at a stop light/stop sign I hold up traffic because it takes so long to get up to speed. How do they expect me to be able to "bring it in"? they refuse to do nothing about it.

- Ovid, MI, USA

problem #887

Jul 022019

Cherokee

  • 50,200 miles

A D V E R T I S E M E N T S

Transmission feels like it is slipping while in motion and it randomly goes into neutral which had to be put into park and then back to drive in order to move. Sometimes it requires a complete engine restart. This has happened randomly and always when I'm driving and on the road or highway but luckily was always able to pull over to the side avoiding a major accident.

- Aberdeen, NC, USA

problem #886

Sep 042018

Cherokee

  • 46,000 miles
Approx a year ago-purchased 2014 Jeep lattitude from dealer. On test drive felt hesitation in shifting. 1-2-3- gear- seller made note to check problem.took following day. In a day or so again noticed problem. Made appointment. Needed software update-now ok. Test drive 3-5 miles. Next day-same problem. Mechanic noticed problem. Needed trans replaced. Trans for 2014 & 2015 Jeep is a 9-nine speed trans. Week later replaced with same type of 9 speed trans. Picked up after serviced--within 10 minutes same prob.back to dealer-mechanic checked--could not duplicate problem--said runs like a 9 speed should. Driiver is problem. Not used to the operation/feel of a 9 speed. Jeep slips gears, hesitation-safety concern-no pickup when from a stop or changing lanes on the roadway. Did some research on google--500 plus documented cases -video of this problem by well known reporter/investigator. I paid a large sum of money for a unsafe vehicle--Jeep is aware of well documented issues-also problem does not show up on scanner-so its not happening. Dealer not giving me a fair deal on another vehicle. Black hole with no light at the end. Note: Difficult to continue-recently out of hospital-and shake with parkinsons

- Kensington, CT, USA

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problem #885

Apr 012016

Cherokee

  • miles
Ok I have a 2014 Jeep Cherokee limited with front wheel drive. Only has under 54000 miles on it I am experiencing transmission problems especially in reverse it's extremely loud and rumbles constant while in reverse. Also while in drive once moveing it bucks but eventually starts to go away after a lil while. But I also loose power I'll have to put the pedal to the floor the accelerator and I move extremely slowly then it will eventually kick in and have a very hard time going up large hills all hills really and it struggles to get up it like has a lot of lack of power I've put my Jeep in the shop numerous times and have had major work done to it. One of them that was costly was the car would not read that it was in park so I couldn't shut the car off I love the Jeep product but I hate this one it needs to be recalled. Thanks

- Salem, MA, USA

problem #884

Jul 012019

Cherokee

  • miles

A D V E R T I S E M E N T S

My horn will not work at all nor the cruise control is not working at all as well. So is all of the controls on the steering wheel. Also a low headlight went out and I may have a stuck clutch problem as well. I need all of this for my safety, my passengers, and my vehicle safely as well. I am requesting a recall so these matters can be straighten out as soon as possible. I don't know what's going to happen the next day, but I need these situations fixed as much as I can.

- Bronx, NY, USA

problem #883

Jun 212019

Cherokee

  • 112,000 miles
Shift lights all come on resulting in car stalling out on take off. Jeep has stalled out on me many times in the middle of intersections. Will have to turn off car and restart.

- Haughton, LA, USA

problem #882

Jun 132019

Cherokee

  • miles
The contact owns a 2014 Jeep Cherokee. The contact received a recall notice for NHTSA campaign number: 19V447000 (power train). The contact stated that the manufacturer failed to provide the part within a reasonable time frame as the interim notice failed to specify when the part would be provided. The dealer was not contacted. The manufacturer was contacted. The contact had not experienced a failure. VIN tool confirms parts not available.

- Colorado Springs, CO, USA

problem #881

May 012019

Cherokee 6-cyl

  • 88,000 miles
Jeep will not fully shift to drive. When shifting gears from park to drive the gear will slip into neutral. Then when I am able to get into drive, switching from drive to park once I make it to a destination the 'park' gear isn't recognized so I have to keep shifting back and forth until it locks. Also, I have a sloped drive way. I've had a near extreme accident when I parked and my wife was coming around the back but park wasn't recognized and the Jeep started to roll backwards. Luckily I was able to mash on the brake before anything happened.

- Austin, TX, USA

problem #880

Jun 252019

Cherokee

  • 55,990 miles

A D V E R T I S E M E N T S

This is the second time it's happened. After I fill up a tank load of gas, the car wants to lunge forward after coming to a stop. It does a few jolts before it picks up speed. Today, when I cranked it, it stalled. I turned it off then cranked it again and it was fine. Then I pulled out the driveway and proceeded to drive down the street (35 mph). When I approached the stop sign, the car said 'shift to park to shift gears.' I shifted from drive to park, waited a minute, then back to drive. The car would not go. I turned it off and then back on, shifted to drive then proceeded to drive. I got up to 45 mph and approached a stop sign. The car said 'shift to park to shift gears.' At the stop sign, I shifted from drive to park, waited then shifted to drive. The car would not go. I turned it off then tried to turn it back on and it stalled. I turned it off then waited a few minutes before turning it back on.

- Aiken, SC, USA

problem #879

Jun 232019

Cherokee

  • 45,000 miles
My car stopped without warning in the middle of a busy road while the car was in drive. I was on a city street going straight. Then the screen said service transmission. Told me to put car in park and then drive again. I was able to get out of harms way, after several attempts to engage the transmission while I was on the road. I put the car into neutral to get it to roll into a parking lot. Parked in parking lot. Put into drive again, and care would not move. Screen prompted me to shut off vehicle and restart. Did this, and same issue. Car would not move. Did this two more times and then gave up and called a tow truck. My first incident with issues with this car started over the last few weeks. I purchased it used in February 2019, with a clean carfax. It is now June 2019, and I'm starting to see the issues with transmission. While parked on day for 3 hours, I hopped in the car to start it and it wouldn't start after several attempts, but no error messages. I didn't think much of it because the screen said the fob wasn't detected, so I thought maybe the battery on fob was low. This problem has not occurred since. The other problems I noticed are extreme jerking while driving the vehicle, when accelerating at a stop or while driving. One time it jerked so hard going from a stop to drive, that I thought I had been hit in the back of the car. My car is currently with the purchasing dealership getting looked at.

- Cumming, GA, USA

problem #878

Apr 182019

Cherokee

  • 88,000 miles
The transmission has extremely rough shifts and then gas pedal won't work and you have to pull to a shoulder or parking lot and turn the car off and back on again to get the transmission to work. It's happened both on turnpike and city streets. Once I was coasting down a hill without my foot on either the gas or break.

- Tulsa, OK, USA

problem #877

Jun 022019

Cherokee

  • 60,000 miles
When driving vehicle will enter what Chrysler/Jeep calls limp mode. Vehicle will slow immediately to 35mph no matter previous speed. Accelerator will not work. Vehicle must be parked and restarted to reset. This happens with no warning. Very dangerous when on interstate highway.

- Morehead City, NC, USA

problem #876

Jun 122019

Cherokee

  • 54,000 miles
When shifting from a parked position, rolling stop, or just at a stop sign, it will not shift right away and then it will lunge into gear and lunge you forward as well. It has gone from a neutral position to drive and it wouldn't stop lunging. The check engine light came on and said the transmission needed serviced. I had to put in park, turn off the car, and then wait. Once I started it back up and wasn't lunging constantly but still did when shifting. It seems like this is a common problem that needs to be fixed by Jeep. These problems have happened on city streets and highways.

- Tiffin, IA, USA

problem #875

Jun 082019

Cherokee

  • 144,000 miles
The vehicle randomly downshifts into first gear while driving approximately 30 mph. It is a very hard down shift accompanied by getting stuck in neutral. This occurred while driving down a city street.

- Ozark, MO, USA

problem #874

Jun 072019

Cherokee

  • 13 miles
Near death experience too many times. Have reported this to the dealerships and to Jeep headquarters. It is a known issue with Jeep and they fail to do anything about it. If you try to accelerate from a incomplete stop (such as slowing down on a ramp and then speeding up) the car does not shift into gear and you are left sitting in the middle of dangerous traffic. Eventually it will shift and buck and throw the car into high speed as the transmission tries to catch up to the fuel that was dumped into the engine as a result of the car not changing gears and going forward when the gas was first applied. Have narrowly avoided being blind sided in intersections almost daily!!! so sick of Jeep not fixing it, and knowing about the issue for years and years and years. It is a death machine just waiting for the next kill. You can see all the complaints on this year (2014) and (2015) with this car. I have had into the shop repeatedly since purchasing this vehicle new and still no resolution from Jeep. They don't care if you die in the car, even though they know the car will not shift into gear when trying to accelerate from a stop or a slow roll. This report wants to know when this happened. It happens every single day since the day we bought the car. I would have reported it daily if I had known this form existed before today.

- Saint Peters, MO, USA

problem #873

Jun 012019

Cherokee

  • miles
I first bought this car last year late June, first car ever. My first concern with it was that the breaks were a bit off every time I tried to break it would accelerate a little bit then it would stop. Then I took it to service and they told me something was wrong with the transmission so I had to take it to an actual Jeep store to get it service I didn't take it right away cause I was busy but then one day after getting gas my car started acting weird and it turned off on me while still being at the gas station so when I turned it off and tried to turn it back on it was kicking a lot and it wouldn't let me move it unless I put it on 'park'. every time I had to stop at a light it told me to put in on park and put it back on drive once I was ready. I took it in right away they said they 'fixed' it and said it should be okay and if it wasn't my car might be a 'lemon' car. So that was about 2 months ago and there would be some times that the I think engine would start going fast or it sounded like my car was movie when it was actually just parked. But this Saturday after getting gas I was heading towards the freeway and my car just turned off on me not once but twice the first time I was at the shopping center so cars were going slow and I had enough power to move it to the side but then I turned it back on and took it home and before I could park it turned off on me okay good things it didn't happen on the freeway or a street that was busy. So I took it back to the dealership today and told them my problem and the told me to take it back to Jeep to get it serviced again but I don't want to spend 250$ again on something they won't be able to fix and I need a car but I'm scared to drive this one now after all these accidents. I am going to take it in again but I couldn't do it cause I needed a rental car.

- Chula Vista, CA, USA

problem #872

Jun 032019

Cherokee

  • miles
We have had this Jeep for 2 1/2 years. Have had transmission issues from day 1 with heavy shifting, lunging in park and transitions from reverse to drive. It also heavy shifts when going on a significant downhill grade. Initial dealer told us it was a software issue. Updated software did not fix second dealer told us a ring was installed incorrectly. Did not fix problem. Second dealer told us need a new transmission. Did not fix problem. Third dealer told us it was not bad enough to require repair. Back to second dealer. Who replaced transmission pan. Did not fix problem. Back to second dealer: Waiting to replace transmission for the second time. The vehicle is unsafe. It lunges at random times. It does not move smoothly between gears. Dealers have said that there were major issues with the 2014 transmission. Now we have vehicle that we feel is unsafe, has devalued and I have spent countless hours taking for "warrantied" repairs that do not fix the problem.

- Winston Salem, NC, USA

problem #871

May 282019

Cherokee

  • 33,000 miles
Started car and was in driving mode on a side/back street in a residential area, when beeping and check engine light appeared, and message service transmission appeared. Car would not accelerate when foot on gas pedal, and I coasted down hill on side street, until I could pull over and stop car. When I re entered vehicle, check engine light and message were still showing, but vehicle drove properly.

- Syracuse, NY, USA

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