CarComplaints.com Notes: There's no way around it, the Cherokee's transmission is junk. There's no other explanation for why a vehicle, usually with under 40,000 miles, would have so many complaints

10.0

really awful
Crashes / Fires:
15 / 6
Injuries / Deaths:
7 / 0
Average Mileage:
34,469 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2014 Jeep Cherokee drivetrain problems

drivetrain problem

Find something helpful? Spread the word.
Get notified about new defects, investigations, recalls & lawsuits for the 2014 Jeep Cherokee:

Unsubscribe any time. We don't sell/share your email.

2014 Jeep Cherokee Owner Comments (Page 6 of 68)

« Read the previous 20 complaints

problem #1243

Apr 262022

Cherokee

  • miles

A D V E R T I S E M E N T S

The 4WD will not work, so any time I need the 4x4 capability it is not available. I read that this problem can also prevent the car from going into park, so it can roll and cause an accident, so now I am afraid to drive it at all. It is not fixed yet.

- Las Vegas, NV, USA

problem #1242

Apr 152022

Cherokee

  • miles
The vehicle speed accelerates on its own when trying to come to a complete stop which almost caused me to rear end another car at a traffics light, the powertrain is completely off and creates an unsafe riding experience which impacts the steering and control of the vehicle, stalls randomly. There is rough shifting with the transmission, which jerks the car periodically. When driving at a speed above 60 entire vehicle shimmer and shakes uncontrollably, feels like the tires are getting ready to detach from the vehicle when driving at higher speeds and mostly when trying to come to a complete stop.

- Greensboro, NC, USA

problem #1241

May 192022

Cherokee

  • miles
One day while we were driving, shifting became very slow and harsh. A few miles later, vehical slowed down enormously out of nowhere, and service brakes and transmission lights came on. No 4wd, no traction control available etc. Gigantic safety hazard, especially. With no prior indications or warnings.

- Minocqua, WI, USA

problem #1240

Apr 282022

Cherokee

  • miles

A D V E R T I S E M E N T S

I was driving when my transmisson slipped into neutral in the middle of an intersection then turned off my car and turned it back on.

- Boerne, TX, USA

problem #1239

May 022022

Cherokee

  • miles
PTU unit has tested as faulty, needs replaced to the tune of $3000 and is not included in the PTU recall. dealer has confirmed the problem. *Just the dealer., svc 4wd light began illuminating on and off about 3 weeks ago.

- Loveland, CO, USA

Search CarComplaints.com for these popular complaint phrases...

problem #1238

Apr 032022

Cherokee

  • miles
Power Transfer Unit broke free from mounting bracket and transmission. PTU transfers engine power to the all wheel drive system. Dealership inspected vehicle and determined several bolts holding the PTU to the transmission were missing. It appears that the bolts were never installed at the factory. Google search shows many similar cases with 2014 Jeep Cherokee. All 2014 Jeep Cherokees must be recalled and inspected for this factory flaw, and fixed at manufacturer's expense.

- Seattle, WA, USA

problem #1237

Jan 012021

Cherokee

  • miles

A D V E R T I S E M E N T S

After my recalls were addressed with a dealership. I picked up my car and had no speedometer when I turned my car on. And it warned me to service shifter. This is on the start up after recall corrections. Later it started to act like it was trying to shift. Mostly under load conditions driving along. In or out of cruse. It acted like water in the gas, , but that's not the problem. It also started to shift funny slower than it did before. The lights blink on the shifter and and manual will not engage or show up on screen. Could it be caused by my shifter lights?

- Rustburg , VA, USA

problem #1236

Apr 232022

Cherokee

  • miles
Vehicle is having issues with the PTU Same issue non trail hawks have been having but have a recall

- Durham, NC, USA

problem #1235

Apr 152022

Cherokee

  • miles
vehicle show error on car screen to service 4wd. local mechanic did computer check and advised the PTO transfer case needs to be replaced. My car only has 73000 miles on odometer.

- Coopersville, MI, USA

problem #1234

Apr 152022

Cherokee

  • miles
Unknown. While driving one day the traction light and check engine light came on and then the 2014 Jeep Cherokee Sport suv started shifting gears funny like on delay mode. Engine tach gauge showed engine was reving higher then normal but the vehicle wasnt moving any faster. Then when taking off from a standstill at a light the suv shifted like it was stuck on first and then jerked when it finally shifted up to next gear. Took it to Oriellys to have them hook up the scan tool and it read TCM - gear jerked while in neutral type of code.

- Converse , TX, USA

problem #1233

Apr 112022

Cherokee

  • miles

A D V E R T I S E M E N T S

Vehicle shifter loses contact with the transmission and vehicle will not engage

- Englewood, FL, USA

problem #1232

Mar 242022

Cherokee

  • miles
My 2014 jeep Cherokee latitude has stalled on me 3 times. I got very lucky, but could have been seriously injured if people were cautious around me. My vehicle vibrates when it-€™s in a reverse and shifts hard. When I took it to the dealership they acted like they had no idea about what I was talking about.

- Overland Park , KS, USA

problem #1231

Mar 282022

Cherokee

  • miles
Jeep put out a recall for the transmission and the recall was supposedly done the recall states that it would correct the issue of the car putting itself into neutral at any speed and making the driver return to park before he could re-enter a gear and redistribute power to the wheels. The recall should make the car go into a limp mode with limited power yet still producing power so it can exit from the roadway it's not doing that and this doesn't matter if it's 70 miles an hour when this happens it cuts the power to the wheels and your only option is to try to get out of traffic put the car in park and put it back in the gear. the recall by jeep was S 55 says it's been done but this car again is putting itself in the neutral it's been to three different Jeep dealers and finally I took it to an independent mechanic that finally figured out that this was probably the issue Jeep doesn't care I was almost hit by an 18-wheeler going through the mountains 2 weeks ago when the car took itself out of of gear and put itself into neutral as I was doing a pretty nasty switch from downhill to uphill in the Rocky Mountains with a semi coming down right behind me. I lost power on the uphill side on a three-lane highway on the innermost Lane with nowhere to go. I had no power I could not get back across traffic to get off the highway I ended up stopping traffic just put the car back in the park to restart hi feel like this is an incredible safety hazard and it clearly if they did the recall it has failed and it is doing exactly what the recall was to fix again thank you for your time and help

- Evergreen, CO, USA

problem #1230

Apr 032022

Cherokee

  • miles
While driving on a moderately busy highway, felt the automatic transmission engage a gear shift down accompanied by a loud clunking sound and vehicle shudder. Immediately lost throttle control - stepping on the gas pedal didn't rev the engine/effect the vehicle RPMs, increase speed, or allow for any retention of control of the vehicle's speed beyond braking - and was fortunately able to put my hazards on and coast to the side of the road. If traffic had been any busier or I had been changing lanes at an on or off ramp this could have absolutely caused a collision through several common scenarios. "Service Transmission" lamp came on on instrument panel and the display screen in the center of the panel said Transmission failure, but no previous lamps or warning preceded this occurrence. Turned the vehicle off and visually inspected the engine compartment and beneath the vehicle, but neither showed any obvious issues or damage. Tentatively turn the vehicle back on, and while the service transmission lamp remained lit, no warning message displayed on the central display. Put vehicle in drive, and a softer "clunk" sound accompanied the gear engaging, but not as loudly as the initial sound. Was able to return to my residence using back roads with my hazards on, but experienced less power at stops to resume normal speeds. Pressing on the gas pedal returned very little increases in speed and even slight inclines were a challenge to go up. After less than a mile, the service transmission light turned off, but no improvement in power supplied. Attempted to drive the vehicle today (4/5/2022) and experienced the same loud clunk and total loss of power, causing the same accompanying warning message and lamp. No amount of turning off and back on remedied the issue and a neighbor and I were able to manually push the vehicle back to my driveway. The vehicle is scheduled for service 4/13/2022 with my mechanic, but available for inspection until then.

- Renton, WA, USA

problem #1229

Apr 032022

Cherokee

  • miles
Leaving to go get Wife's computer today my Jeep ran terrible, kept trying to stall I just filled up at Costco to top off the tank yesterday. In the next subdivision after passing through the back gate the transmission "D" light started blinking. Pressing the gas pedal at 15 miles an hour did nothing. No forward acceleration nor any acceleration at all. Just coasted to pull over where I could safely as the Jeep coasted powerless. Pressing the gas peddle barely raised RPMs like a throttle car would have done. I had to stop the Jeep put it in park and then put it back in "D" drive and it at least my jeep moved forward when pressing the gas peddle. As I continued to drive out through the subdivision towards a main street, the transmission kept clunking and thumping. Felt like the transmission was loose and dangling under the Jeep, but it is still securely bolted to the Jeep. I decided to go back get Wife's car and drop the stupid Jeep off at the dealer again to find out what's wrong with it. At least if it broke down on the side of the road I could run our errands. This constant problem is a major safety concern. If this happens on the interstate it can easily cause a major crash. The dealer can't figure out what is wrong, or so they claim. This happens every couple of months. I don't trust Jeep to keep me safe while driving. This needs to be investigated so owners know the truth.

- Ellenton, FL, USA

problem #1228

Mar 222022

Cherokee

  • miles
Took our Jeep into dealership - Tom O-€™Brien Jeep in Greenwood, IN because check engine light was on. Was told it the codes were low voltage & the battery needed to be replaced which we did. Within 15 minutes of picking up the car, the check engine light was on again along with. 4WD message. Took it back to same dealership. Now we-€™re told PTU was going out & to get rid of the car. There is no recall on my VIN but was told there is an issue with the Cherokees & the PTU-€™s going bad. I-€™m reporting this issue so in can be included in your data.

- Indianapolis, IN, USA

problem #1227

Mar 122022

Cherokee

  • miles
Engine stalls without warning. One occurrence stalled while in reverse, steering wheel jerked 3 times. After every stall has had the warning "Four wheel drive temporarily unavailable". Also had one that flashed "ECU Off" this has occurred mostly at low speeds. Happened twice today making it the sixth and seventh occasion.

- Thomasville, NC, USA

problem #1226

Jan 302022

Cherokee

  • miles
2014 jeep ptu I was driving turned left heard grinding towed to the dealer and they told me the ptu and transaxle spline wore out there-€™s a recall for this but apparently my jeep doesn-€™t meet that requirement even though it-€™s a 2014 jeep w47 is the number they refused to fix

- Elkhart, IN, USA

problem #1225

Feb 282022

Cherokee

  • miles
As I pulled up to a stop light the transmission light blinked and the car started to stall. Sputtered for a second then went away. About 3 min after as I was pulling in front of vehicles when I turned the car stalled and died in traffic. Car wouldn-€™t restart for almost 30 sec but in traffics felt like a lifetime. Finally started and was able to pull off road but as I sat there car just would seem like the transmission was catching and stall out.

- Corpus Christi, TX, USA

problem #1224

Jan 272022

Cherokee

  • miles
Service four-wheel drive engine light came on took it to the shop and they said had a bad PTU I saw where there was a recall on certain 2014 thru 2017 dealer told me that mine was not eligible for recall because it was manufactured one month before recall vehicles started this seems to be a bunch bs they should replace the bad parts on all 2014 -2017 units not just pick and chose who's to replace after recall

- Greenville, SC, USA

Read the next 20 complaints »

Search CarComplaints.com for these popular complaint phrases...

Not what you are looking for?