CarComplaints.com Notes: There's no way around it, the Cherokee's transmission is junk. There's no other explanation for why a vehicle, usually with under 40,000 miles, would have so many complaints

10.0

really awful
Crashes / Fires:
6 / 3
Injuries / Deaths:
5 / 0
Average Mileage:
15,423 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2014 Jeep Cherokee drivetrain problems

drivetrain problem

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2014 Jeep Cherokee Owner Comments (Page 6 of 32)

« Read the previous 20 complaints

problem #521

Oct 242014

Cherokee

  • 500 miles

A D V E R T I S E M E N T S

Transmission slipping and banging. Slips at start from stop

- New City, NY, USA

problem #520

Sep 242016

Cherokee

  • 11,000 miles
Transmission failure display on the dash. The car would not move after being put in reverse.the car was stationary in the garage. This the second time this happened. The car has been towed to the dealer twice. The transmission is doing the same thing as the first time. I am afraid to go on any trips because the car is not reliable. Mileage on the vehicle is 11,000.the vehicle is presently on a recall for the problems with the transaxle wire harness.S55/NHTSA 16V-529.the transmission jerks and hesitates on starts.

- Winchester, VA, USA

problem #519

May 012014

Cherokee

  • 150 miles
Main issue is with the nine speed transmission on our 2014 Cherokee. We have had issues with this transmission from the day w bought car. Initially there were the bumps, bangs, knocks and hard erratic shifting both up and down shifting. Now with 20,000+ miles, and many-many trips to dealer we are still having to deal with a situation in which the transmission has been "flashed" to remove second gear on downshift, thus hanging up in third, and causing vehicle to almost stall out when trying to accelerate from a slow, non-stopping speed. This has created some gut wrenching as well situations. The only way I have found to overcome this problem is to manually shift into second gear - - - and this is supposed to be an automatic transmission. My wife generally uses this car and does not really understand the "manual shifting part". hopefully, she won't get injured or worse in this thing!!! this needs to be fixed!!!!!

- Statesville, NC, USA

problem #518

May 172016

Cherokee

  • miles

A D V E R T I S E M E N T S

The car shifts real hard causing the car to jerk at times, then it may stall, it has trouble accelerating and when you do it jerks. It happens from stopping to when your driving

- Anthem, AZ, USA

problem #517

Sep 232016

Cherokee

  • 20,000 miles
The contact owns a 2014 Jeep Cherokee. While driving 45 mph, the gear shifted automatically. The vehicle was taken to a dealer where it was determined that the failure was due to NHTSA campaign number: 16V529000 (power train). The contact received the recall notice; however, the part to do the repair was unavailable. In addition, the radio started changing stations automatically. The manufacturer was not made aware of the failure. The failure mileage was approximately 20,000.

- Fresno, CA, USA

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problem #516

Aug 292016

Cherokee

  • 22,000 miles
The contact owns a 2014 Jeep Cherokee. While driving approximately 20 mph, the check engine and transmission warning indicators illuminated. The vehicle started to overheat and failed. The vehicle was towed to a dealer where it was diagnosed, but a failure could not be found. The failure recurred. The VIN was included in NHTSA campaign number: 16V529000 (power train). The manufacturer was not notified of the failure. The approximate failure mileage was 22,000.

- Bloomfield, NJ, USA

problem #515

Aug 282016

Cherokee

  • 32,000 miles

A D V E R T I S E M E N T S

The contact owns a 2014 Jeep Cherokee. While driving 40 mph, the vehicle shook violently without warning. The failure occurred on numerous occasions. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the issue. The failure mileage was approximately 32,000.

- San Ramon, CA, USA

problem #514

Sep 222016

Cherokee

  • 38,000 miles
While braking on a residential street the car lunged forward resulting in accidental contact with car in front of vehicle.

- Greenville, DE, USA

problem #513

Sep 222016

Cherokee

  • miles
The contact owns a 2014 Jeep Cherokee. The contact received a recall notice for NHTSA campaign number: 16V529000 (power train). The contact stated that the parts needed for the recall repair were still not available and that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. VIN tool confirms parts not available.

- West Palm Beach, FL, USA

problem #512

Sep 212016

Cherokee

  • 2,300 miles
On two separate occasions, both while reversing and driving the car forward, a message has suddenly appeared on my dash forcing my car to be put in park, that the car is not able to be in drive, and the transmission needs serviced. After this event, the check engine light appears on my dash for at least a couple of hours and then disappears.

- Aurora, CO, USA

problem #511

Aug 062016

Cherokee

  • 34,000 miles

A D V E R T I S E M E N T S

Been to the shop several times for transmission problems and never been fixed. All lights on gear shift stay all lit up and transmission will go out when driving on busy roads I then get a notification to turn off engine wait and restart. This will sometimes happen several times in one day.

- Winter Garden, FL, USA

problem #510

Feb 062016

Cherokee

  • 26,000 miles
The contact owns a 2014 Jeep Cherokee. While driving 50 mph, the accelerator pedal was depressed, but failed to respond. The service transmission warning indicator illuminated. The vehicle was taken to the dealer where it was diagnosed that the transmission failed and the valve body and parking brake needed to be replaced. The vehicle was repaired; however, the failure recurred two additional times. On another occasion, the headlights became inoperable and the "head lamp out" warning message illuminated. The vehicle was taken to the dealer where it was diagnosed that the body control module and head lamps needed to be replaced. The vehicle was repaired. While driving 15 mph, the automatic power locks failed to operate without warning. The vehicle was taken to the dealer for repair; however, the specifics of the repair were unknown. The manufacturer was notified of the failure. The failure mileage was 26,000...updated 10/13/16

- Alexandria, VA, USA

problem #509

Aug 012016

Cherokee

  • miles
The contact owns a 2014 Jeep Cherokee. The contact stated that the recall notice for NHTSA campaign number: 16V5290000 (power train) was received in September of 2016. After contacting the dealer and the manufacturer, the contact was informed that the parts needed for the recall remedy were still not available and no estimated time for receiving the parts could be provided. The contact had not experienced a failure. The VIN tool confirms parts not available.

- Lafayette, NJ, USA

problem #508

Sep 192016

Cherokee

  • 38,000 miles
I was driving on interstate 75 and my vehicle came to a sudden complete stop luckily it was heavy traffic so I was not going very fast. The display said service transmission and it would not shift to drive after a few minutes and turning the vehicle off it worked but now check engine light is on.

- Covington, KY, USA

problem #507

Aug 292016

Cherokee

  • 55,000 miles
2014 Jeep Cherokee (kl) 8/29/2016 while my wife was driving down a busy hwy the vehicle stalled and lost all power. She had to coast into a local firestation lot and park the vehicle. The screen said put car in park and restart. She did it did nothing. Then the screen said service transmission and restart. The 2nd time she did it started and when she put the vehicle into drive it made a loud clunk noise and shook the car. We drove it to the dealer and the code showed the clutches were seized. The dealer said per Chrysler to reset the code do updates and test drive and see if the code comes back on. After they drove it 50 miles they said it was good to go and couldnt duplicate it. Well today 9/19/2016 it did it again the exact same thing. This time my wife had the kids in the vehicle on a busy hwy. Called dealer took it to them and now cars deemed unsafe and thee issued us a rental cover by Chrysler. But they are not sure what the problem is and have no time frame or whats wrong with vehicle. Something is wrong with this vehicle as this happen twice in less than a month.

- Curtice, OH, USA

problem #506

Sep 092016

Cherokee

  • miles
There are multiple recalls on this vehicle that are over a year old that can result in the vehicle become inoperable while driving. Nothing seems to be happening to resolve these issues. Two of the recalls can result in loss of power while driving.

- Coppell, TX, USA

problem #505

Jul 292016

Cherokee 4WD 6-cyl

  • Automatic transmission
  • 90,000 miles
The contact owns a 2014 Jeep Cherokee. While attempting to operate the vehicle, it failed to register the correct gear. It took numerous attempts to operate the vehicle. The contact received notification of NHTSA campaign number: 16V529000 (power train); however, the parts to do the repair were unavailable. The manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The failure mileage was approximately 90,000. VIN tool confirms parts not available. Updated 11/07/16 the consumer stated one month after purchase, the vehicle failed to pull the boat from the ramp.. the body range replaced. Updated 12/13/16.

- Lee's Summit, MO, USA

problem #504

Aug 012016

Cherokee

  • 27,450 miles
The contact owns a 2014 Jeep Cherokee. While driving various speeds, the vehicle stalled and the service transmission warning indicator illuminated. The vehicle was taken to the dealer where it was diagnosed that the trans axle wire harness needed to be replaced. The VIN was included in NHTSA campaign number: 16V529000 (power train). The vehicle was not repaired due to the parts being unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was 27,450. VIN tool confirms parts not available.

- Forth Worth, TX, USA

problem #503

Sep 152016

Cherokee

  • 50,000 miles
This vehicle has been serviced 2 times since I have owned it due to loss of motive power. Now I am receiving a recall for an issue that could cause the same type of motive power loss and potential crash without warning. I travel significant miles every day with this vehicle and with my children. This is putting lives at risk and I am significantly concerned about this recall. I called a Jeep dealership today and was told it could be months before this is corrected as parts are not even manufactured yet for this issue.

- Rutland, MA, USA

problem #502

Aug 262016

Cherokee

  • miles
The contact owns a 2014 Jeep Cherokee. The contact received notification of NHTSA campaign number: 16V529000 (power train); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Newtown, CT, USA

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