CarComplaints.com Notes: There's no way around it, the Cherokee's transmission is junk. There's no other explanation for why a vehicle, usually with under 40,000 miles, would have so many complaints
10.0
really awful
Crashes / Fires:
7 / 5
Injuries / Deaths:
7 / 0
Average Mileage:
38,728 miles
About These NHTSA Complaints:
This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The vehicle switches gears to neural and turns the vehicle off. While driving about to make a left hand turn the vehicle stalled turning the car completely off making me restart the vehicle in this fashion: (step on break, switch gear into park and restart) lots of issues with transmission skipping. This happened after I got it from a dealer only been the owner for about a year seems like vehicle keeps getting worse.
Oil was leaking, Jeep was taken to kleyn auto, kleyn auto told me the oil assembly had to be replaced, due to excessive oil leaking. A new oil filter housing was installed. The cost of the repair was $631.01
When the gas pedal is accelerated the engine pushes back. Seems like it's a transmission problem. Service shifter light is on. Loud engine when driving.
After filling the vehicle with gas it will hesitate and stall out while driving. It tells you to put the car in park and then you have to re crank it to shift back to drive. After the tank is about 3/4 full it stops stalling.
Engine oil cooler dripping oil onto exhaust creating (possible) fire hazard. The local dealer had this part in stock. I know other owners of 2014 Cherokee who have experienced this problem.
Every time gas is added to the tank the Jeep stalls out at stop lights. A message appears about putting it in park and then picking a gear. It is dangerous and should be recalled again. The happened on a busy road at a major intersection and at every stop sign and even while slowing to make a turn. Consumer stated manufacture has known about the sudden stall issue at least 2 years but did not notify the owner and recalled numerous times.
The contact owns a 2014 Jeep Cherokee limited. While driving 10-15 mph, vehicle started to shake and the vehicle shifted into neutral independently without warning and lost motive power. Additionally, while at a light the vehicle shuddered violently and stalled. The contact was able to restart the vehicle. The vehicle was taken to jake sweeney Chrysler Jeep Dodge Ram located at (85 w kemper rd, cincinnati, oh 45246, 513) 782-1000) but was not diagnosed nor repaired. The manufacturer was not contacted. The failure mileage was 81,000.
While driving, the vehicle shifts very rough. Whether on the interstate or just driving around town. It also idles very high, and uses a lot of excess gas. Also, when I turn the vehicle on there are times that nothing will appear on the lcd screen, so I am unable to control anything in the car as far as electronics, climate, radio, phone etc. Even turning the vehicle off and then back on does not work. Eventually it just turns back on, while driving. Every once in a while a message will come across the screen stating there is something wrong with the phone in the car and to contact the dealer.
Noticed oil dripping so took Jeep (2014 Jeep Cherokee) in to look to see if oil filter was put on correctly. Mechanic said oil everywhere, showed me pool of oil sitting under filter all over engine parts. He de-greased engine and found the oil filter housing was cracked and needed to be replaced. Had I not noticed, engine could have heated up and caused engine fire! one Jeep blogs, many eple indicate same issue with poor part. Should not have to worry about housing cracking even on 5 year old car that was $35K.
Vehicle occasionally bogs down and sometimes stalls at various speeds and conditions. Sometimes this will occur several times in a row and sometimes it will go days, even weeks without reoccurring. The Jeep dealer kept car for several days said several test drives found no problem and the diagnostics and onboard computer codes were normal. This is a potentially vary dangerous problem if trying to pull out into traffic on the interstate or trying to pass someone. The problem is reported all throughout the internet but nothing in recalls. All recalls on this VIN have been completed.
Car shuts off while driving, engine stalls, car downshifts when excellerating on highway. Dealer has replaced engine and transmission, car still shifts rough and has started stalling again
I was driving on the freeway going 70 mph my car started beeping and said service transmission. Restart in park with vehicle speed at zero. Once is gave me that message it was as if my car went into neutral and it wouldn't let me speed up or anything no matter how much I pushed on the gas. I was in the middle lane and my speed kept decreasing and I almost got hit 3 times trying to get over to restart my car. Once I finally got over I had to turn my car off and restart it. I have had this happen more than once and I'm terrified I'm going to be in a horrible accident.
My Jeep sputters and dies after gas fill up. Very dangerous as it happens at random and has scared my family as trucks bare down on us as we are stalled in the road unable to get car to restart. About 1 to 3 miles after fill up the problem disappears until next gas fill. Please issue recall before someone gets killed. In motion car is sputtering and unable to gain speed. Once at a stop car immediately dies locking all power functions and is difficult to restart. This has happened several times.
I purchased my car on 10/1/19 with 98,000 miles. A few short days later my car started driving horrible. Shaking, bucking, jerking, hesitating to accelerate and shift and my engine light came on while driving, scanned it and was showing P0520 oil pressure sensor. That was replaced. Car was still driving the same and 3 days later while driving my engine light came on again, this time code P06dd. Brought my car to the mechanic where he had it 3 week. My oil pump was replaced with a new oem pump. The very next day while driving my engine light went on again, throwing the same code P06dd. Brought back to the dealer where my car was low 2 quarts of oil. Was told to bring it to Jeep for recall and diagnosis. Jeep has my car for 4 days, completed the recall but was unable to diagnose my car. Upon leaving the Jeep dealer my engine light came back on and now my car was stuck in safe mode and would not go over 60mph. I brought my car back to the dealer where I purchased it. They had my car for two weeks and replaced my engine. I picked my car up on 12/6/19 from the dealer I purchased from, who just replaced my engine. With a new engine, the car is still not driving right. It is still shaking, bucking, jerking, hesitating to accelerate, hesitating to shift out of all gears. I had my tires balanced 2 times.on 1/13/2020 my car while driving on the highway went into safe mode again. Not going over 60mph. This time no engine lights are on. I brought it back to the dealer I purchased from, they hooked up the computer..which showed no codes. It took my car out of safe mode but did not fix any of the problems I'm having. Today, 1/21/20 my car went back into safe mode while driving. Will not go over 60mph and there are no lights on the dash showing there is a problem. This car is not safe. I am a single mom with 2 kids and I will not jeopardize mine or their lives in this vehicle.
Oil filter housing cracked spilling oil on top of motor very common problem fire hazard part has been redesigned from plastic to metal noticed oil all over engine burning smell when driving and parked
After filling gas tank, Jeep will unexpectedly lose power and shut off. This happens several times. Accelerating and pumping gas to keep it running will speed the process of returning to normal operation. Gas is never overfilled. Once pump shuts off no additional fuel is added at pump. Took to dealership. They charged over 900 to replace the ECM. Problem repeated on next fill up. This problem is widely reported on the internet even though dealership denies any knowledge of problem
A D V E R T I S E M E N T S
- Hookstown, PA, USA