Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety. Notes: The 2014 Jeep Cherokee shows an early trend of transmission complaints. Most of the complaints are for rough shifting — things like jerking & hesitation when shifting gears.

We are keeping an eye on things but the 2014 Cherokee doesn't look like a good model year compared to past years.


really awful
Crashes / Fires:
2 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
13,791 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2014 Jeep Cherokee engine problems

engine problem

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2014 Jeep Cherokee Owner Comments (Page 4 of 4)

« Read the previous 20 complaints

problem #14

Mar 312014

Cherokee 4WD 6-cyl

  • 25 miles


Since purchasing the car there have been ongoing lurching and rollback issues with the vehicle. The car will lurch even at a full stop giving the feeling you are about to crash into the car ahead of you. The problem is intermittent. Repeatedly took the car into the dealership - westbury Jeep, NY from day 1. initially they claimed there was no such issue. On a consecutive visit, they addressed part of the problem with a software update that they said was known to correct the particular problem. The issue does not happen as frequently but does still occur. It is intermittent and since you're not expecting it, can put you in panic mode while driving and slam on the brakes to avoid a feeling of being out of control and colliding into the vehicle ahead of you. The car also rolls back on occasion. Both issues are considered unsafe and haphazard. I will not put young children in this car due to fear of their safety. These are still issues from day 1, now 8 months into ownership with repeated attempts to get all problems resolved (among other issues) after reporting to Jeep and the dealership - and not getting any response - I've asked repeatedly for them to take back the car and issue an refund their response has been to stop all communications and close my case. This car is a danger on the road, both to the driver and passengers and surrounding drivers.

- Floral Park, NY, USA

problem #13

Oct 082014

Cherokee 4-cyl

  • 5,200 miles
Have noticed that when I push the gas pedal when accelerating from a stopped position to go the accelerator wants to stick. When I get my speed up and let off gas pedal speed accelerates.

- Pollock, LA, USA

problem #12

Oct 182014

Cherokee 6-cyl

  • 3,000 miles
While attempting to back my 2014 Jeep Cherokee 4X2 into a parking space between 2 parked cars on the left side of a one way street, the car slid to the left slamming the left rear quarter of my car into the right front of the parked car causing damage to both cars. I was attempting to back up into a space on a slightly inclined street. I had to apply some extra power to my Jeep. However it went sideways instead of straight back into the parking spot. I thought I did not plan the maneuver correctly but what happened is that my rear left tire lost traction to the road which made the car travel sideways instead of straight. I had reported some rubbing noise coming from the tires earlier in the week and some minor ply in the steering wheel to the dealer. They could not duplicate the rubbing noise and reported fixing the steering wheel. I picked up the car only to find out that problems were still the same. I am guessing that there is a major flaw in the ESC that made the car perform in that flawed manner. The ESC light came on after that hit and would not go off. The steering wheel now more crocked. And the rear left wheel looks like bent. I had the car towed to the dealer on Monday but they would not consider looking at it until the accident is fixed. So now it is in the shop.

- Burke, VA, USA

problem #11

Aug 012014

Cherokee 4-cyl

  • 200 miles


Jeep would accelerate in curves or going downhill. Drivers foot would not even be on the gas pedal. You would not see the change of speed in the speedometer, but would see it in the tachometer, and you could feel it speed up. There were times I thought the vehicle would flip in a curve or rear end someone. It does it most while cold, like when you would first start driving for the day.

- Stockbridge, GA, USA

problem #10

Sep 282014

Cherokee 4-cyl

  • 2,900 miles
While driving in light to moderate traffic as well as stop and go traffic, vehicle would routinely surge forward immediately after slowing and or break when foot was removed from brake pedal. Cruise control had not been used or engaged at anytime.

- Rosemead, CA, USA

problem #9

Sep 272014

Cherokee 4-cyl

  • 2,900 miles
At highway speeds, vehicle would routinely become locked into a single gear and fail to shift beyond that point until the vehicle was turned off and then restarted. Upon restart vehicle would travel approx 10-15 miles before vehicle would again not shift and have to be turned off and restarted. This cycle repeated numerous times and on subsequent days.

- Rosemead, CA, USA

problem #8

Jul 142014

Cherokee 6-cyl

  • 2,000 miles


On occaision when accelerating the car seems to be in limbo, not accelerating and losing speed slightly.

- Hammond, IN, USA

problem #7

Aug 122014


  • 1,200 miles
Transmission light came simultaneously with car losing ability to shift gear, move forward or reverse. I was in a precarious situation as I was on a heavily traveled road. Car is being towed to dealership. This is a brand new car and clearly there is a dangerous issue with the transmission of this car. I am very concerned to drive this vehicle, even after the car has any necessary repairs. I believe this car is a poses a serious safety threat due to its inability to gain speed or change gears at critical times.

- Union, NJ, USA

problem #6

Jul 262014


  • 11,230 miles
Incident occurred on freeway while traveling at 70 mph. Was traveling in the #1 lane and encountered a slower moving vehicle. Changed to the #2 and accelerated, but got no response from the vehicle. The freeway at this portion is a downgrade so vehicle was able to coast downhill. I accelerated again and vehicle failed to accelerate. A "service transmission soon" message was displayed on dashboard. I exited the freeway and came to a complete stop at the bottom of the offramp. I pressed the gas, while in drive, and the vehicle did not move. Placed in park and then back in drive and the vehicle did not respond. Placed vehicle in park and shut it down and restarted vehicle and it did struggle to move forward several feet. Placed vehicle in reverse and it did not respond. Repeated sequence of turning it off and back on and the vehicle responded. Placed vehicle in drive and it did not respond. Repeated sequence and vehicle finally moved forward. Was able to slowly drive vehicle to dealership. After half a day dealership stated "Chrysler" told them to wiggle the cables and see if any of them are loose. After they determined the cables were not loose they installed the new transmission updates and cleared the error codes. Service tech stated the problem should not happen again. So far I have not experienced any other failure with the transmission.

- Victorville, CA, USA

problem #5

May 012014

Cherokee 6-cyl

  • 1,500 miles
I drive a 2014 Jeep Cherokee with standard cruise control which they refer to as electronic speed control or ESC. The car manual states that once the cruising speed is set, it can be reduced in 1 mph increments by pressing the "set -" button. It doesn't indicate that pressing that button could result in more rapid deceleration of the vehicle or that it might actually cause the system to apply the brakes. On other vehicles I've owned, pressing and holding the "set -" button simply cause the engine to back down and the vehicle essentially coasts until the button is released at a new, lower set cruising speed. However, on a number of occasions while using ESC I have held the "set -" down hoping to decrease speed by a few miles an hour. What has actually happened in those instances is that after a second or so, the vehicle begins rapidly decelerating and it appears the brakes are activated by the system. As you can imagine, that could be a very dangerous outcome if the driver doesn't know it's coming and there is other traffic following behind. I'm fortunate there was no traffic following me on the occasions on which this occurred. I went back and reread the manual on the use of ESC and saw no reference to rapid deceleration or brake applications in this scenario. I then E-mailed Chrysler about it, and finally received a response telling me that when using the adaptive cruise control ("acc") system, hlding down the "set -" button will result in deceleration in increments of 5 mph, though it doesn't refer to application of the brakes by the system. However, I don't use the acc system which is activated by a separate button. Either I have a malfunction of the ESC system or Chrysler has failed to disclose a very important piece of safety information as to the function of the ESC feature in the manual, and I'm lucky it didn't get me into a serious accident.

- Johnston, IA, USA

problem #4

Jul 062014


  • 3,185 miles


The car gave a message that the transmission needed service. It then drove a few more miles and then stopped allowing me to accelerate. It was like it was in neutral but the engine would not rev. It did let me drive again after shutting down the car but the pattern continued until we dropped it off at the dealer. We needed to turn the car off and on several times. There was also an unknown smell that came and went.

- East Syracuse , NY, USA

problem #3

May 222014


  • 150 miles
The contact owns a 2014 Jeep Cherokee. The contact stated that while traveling various speeds, the vehicle erroneously accelerated. The contact also stated that the vehicle jerked erratically while shifting. The contact mentioned that the vehicle was previously repaired under NHTSA campaign number 14V293000 (vehicle speed control). The manufacturer was contacted about the failure. The failure mileage was 150.

- Vancover, WA, USA

problem #2

Mar 122014

Cherokee 4-cyl

  • 6,500 miles
When cruise is set at any rate of speed vehicle has the tendency to speed up to 10-20 mph above set speed. Especially when going down hill or on level surface.

- Lashmeet, WV, USA

problem #1

Mar 282014


  • 6,500 miles
I purchased a 2014 Jeep Cherokee ltd. In 10/2013 for my daughter to learn to drive (with learner's permit) and to drive when she gets her license soon. I was driving the car in March on I-10 in heavy traffic time when SUV made a whining noise, gears stalled for several seconds, RPM's dropped. SUV continued to do this at a variety of speeds with increasing frequency. The car has less than 7000 miles, so I brought SUV to selling dealer's service department and was told they could find nothing wrong. They guessed and updated software, then closed the service order. After leaving dealership, SUV performed 5 intermittent and similar episodes on the way to destination that was about 7 miles away. I returned SUV to the same service department the next day and reported the incident to chrylser and Jeep customer care (jcc). Jcc contacted the dealer. A decision was made to remove the entire transmission to be sent to Jeep engineers to dissect and determine cause of the problem. A new transmission exact to the old, only with 'updates' was placed in the SUV. Since these series of events have occurred, I have discovered that the Jeep Cherokee had 4 holds on releasing the SUV due to the issues with 9 gear Fiat transmission. I was also told by the dealer that ours was the 2nd such case seen in their service department with the same problem. Ultimately, jcc offered more warranty and the ability to skip one payment of which I did not accept. The only acceptable offer would have been for the engineers to tell me that the SUV is safe for their own new teen driver or to take the SUV back, to no avail. Jcc sent the case to the 'case analyst' team, but ultimately closed the case as resolved. I have serious concerns about my daughter driving the SUV once she obtains her license. I also have concerns about her younger brothers riding in an SUV that may perform unsafely and unpredictably.

- Prairieville, LA, USA

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