CarComplaints.com Notes: There's no way around it, the Cherokee's transmission is junk. There's no other explanation for why a vehicle, usually with under 40,000 miles, would have so many complaints

10.0

really awful
Crashes / Fires:
5 / 2
Injuries / Deaths:
2 / 0
Average Mileage:
34,856 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2014 Jeep Cherokee miscellaneous problems

miscellaneous problem

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2014 Jeep Cherokee Owner Comments (Page 3 of 13)

« Read the previous 20 complaints

problem #217

Aug 292021

Cherokee

  • miles

A D V E R T I S E M E N T S

Service transmission light and service parking brake came on vehicle gets stuck in neutral will not shift to park or drive when in drive will not shift into overdrive will run at 4,000 to 4,500 RPM at 60 MPH

- Lake Park, GA, USA

problem #216

Jul 132021

Cherokee

  • miles
The car goes into neutral while driving and loses power. Has happened more than 10 times. This has resulted in twice on the freeway and almost caused an accident. I have taken it in to be repaired and they stated it was a software issue.

- Visalia, CA, USA

problem #215

Jun 242021

Cherokee

  • miles
Every time I fill up with gas, the car dies a few times while driving away from the gas station. Sometimes at high speeds. The "Shift to Park" notification comes on and I have to pull over, shift to park and shift back into drive. This happens a few times and then goes away until the next time I fill gas.

- Las Vegas, NV, USA

problem #214

Apr 062021

Cherokee

  • miles

A D V E R T I S E M E N T S

1)Vehicle sputters & says I cannot change gears manually while driving. To put the vehicle in park then shift to neutral. 2)Warning light message to -€œservice shifter-€. 1)This usually happens after/while stopped at a light. Has happened 3-4 times in the past 6 months. 2) This light comes on every time I drive it.

- Patriot, OH, USA

problem #213

May 032021

Cherokee

  • 50,000 miles
While driving my car suddenly seems to lose power and stop and on my dash it says must placed for on break to shift into park. As I am driving down the highway or through an intersection I am not trying to put it in park and it has caused me to almost getting rex a few times. I have taken it in to be repaired several times and no one can find anything wrong with it. This has been going on for several months and normally happens to to three times a month. I will only put the most recent date below

- Pittsburg, KS, USA

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problem #212

Apr 082021

Cherokee

  • 0 miles
I find it very hard to believe when I enter my VIN on your site it shows no recalls for this vehicle but when I enter my VIN on mopar.com it shows about 4 recalls and three campaigns. My vehicle stalls while driving and it's unsafe for my kids. I got the issue 'repaired' and the car stalls even more, there is a huge thump in the engine when I switch gears from park to revers or park to drive. Yesterday when I went to turn my car on the start button got stuck and the car did not turn on, my husband replaced the battery and got the car on but now the car won't turn off.

- Naples, FL, USA

problem #211

Feb 172021

Cherokee

  • 75,345 miles

A D V E R T I S E M E N T S

The oil filter adapter module that has a cooling feature that has a 75,000 part shortage currently is faulty in my vehicle. Again, no one can get this part and it's currently at 75,000.

- Toledo, OH, USA

problem #210

Apr 092019

Cherokee

  • miles
Air bag warning light turned on haven't been able to fix yet. Passengers seat bearing on track broken. Front end noise when turning has been in dealer multiple times and haven't been able to fix sounds like rubbing on something crinkling sound.

- Lakeview, OR, USA

problem #209

Feb 262021

Cherokee

  • 67,000 miles
Vehicle has begun losing power when accelerating. There has already been a recall for this, but it does not appear that my VIN is included. This occurred twice while accelerating on a highway

- Trenton, NJ, USA

problem #208

Feb 242021

Cherokee

  • 83,000 miles
I have an oil leak and need to replace mopar part number 688105583af. However, this part is on back order without an in stock date (some websites are saying it's discontinued). Looking on ebay I see this part being sold for $200 above msrp with over 170 sold recently. No one can help me fix this issue since the part is back ordered without an in stock date. Furthermore, doing research on this part, the issue I have is extremely wide spread with 2014 - 2016 Jeep, Dodge, Chrysler and Ram models (that all use this part). A mechanic I called stated this was a widespread issue. Since the Jeep dealerships are not carrying this part and no mechanic can order it, I am stuck with a car leaking a good amount of oil.

- Rancho Palos Verdes, CA, USA

problem #207

Jan 012021

Cherokee

  • 89,000 miles

A D V E R T I S E M E N T S

The vehicle has a "whistle" on startup when it's cold. Goes away after a minute or two. Sources say it could be the idler pulleys but I'm no mechanic.

- Reno, NV, USA

problem #206

Aug 162019

Cherokee

  • 75,118 miles
There is a warning saying service shifter that stays lit up on my display at all times. I have had all of my recalls done but this warning light stays on and is a neusance. You can not see the digital speedometer nor anything digital for that matter. First noticed it a few weeks after I bought the car. As soon as you turn the car on the light just stays on. The recalls should have fixed this but it did not. Very beautiful car but having several issues with it that a lot of people are having same issues when researching the internet. Need this fixed asap. Cost too much money to have this many issues. Very disappointed and will issue a class action suite if no response. Also lift gate won't lock. But that's on another claim that I issued to you.

- Wynne, AR, USA

problem #205

Jan 301922

Cherokee

  • 1 miles
The service shifter light comes on at random times. It happened a while back then I didn't see it happen in a while now it happens very often and it's annoying. After reading the forums it seems to be a common problem in the Jeep Cherokee

- Ellington, CT, USA

problem #204

Jan 232021

Cherokee

  • 66,900 miles
Vehicle shuts off, unexpectedly, while driving down a major intersection, then message to switch car to park and restart.. takes a few tries to restart

- Bakersfield, CA, USA

problem #203

Jan 162021

Cherokee

  • 120,000 miles
On two different occasions I have been in the process of driving the car down a city street when it has for no known reason shut off and become immediately inoperable. The first incident of this was in June 2020. I had the car towed to a mechanic where they could find nothing wrong. They changed the oil and replaced the battery but got no indication from the diagnostic report that anything was wrong. They suggested I take the vehicle to a mechanic that specializes in electronic issues. They found an issue in the steering column that they said may have been the problem. I had it repaired and thought it was fixed. This past Saturday (1/16/21) I was in the process of driving the vehicle down a city street when again, with no warning, the engine shut off. I had the car towed to a mechanic again and again, they can find nothing diagnostically wrong with the vehicle. I have documentation for these issues but it is in the glove compartment of the vehicle and it is at the mechanics. I can provide if needed.

- Brentwood, TN, USA

problem #202

Dec 082020

Cherokee

  • 91,698 miles
I went to get my oil changed and was told and showed (in pictures taken by the attendant) that my vehicle has several oil leaks. The attendant also told me that it was a possibility that the vehicle could catch on fire because of the oil leaks. I was then asked if I had had any mechanical work done on my vehicle and I replied no since I hadn't had any work done other than maintenance. The manager then told me that I should be very angry and take my vehicle back to the dealership because it seemed like the engine and transmission were not put together properly which is why I have several oil leaks.

- Montgomery, AL, USA

problem #201

Dec 112020

Cherokee

  • 50,000 miles
While either slowing to a stop or accelerating from a stop, the vehicle "jerks", or "lunges". though I apply the pedals smoothly (gradually), the car moves as if I were pumping the brake at ~1 second intervals. Because the car is in drive and my foot is not on the brake, this causes drivers behind me to get awfully close (as my brake lights do not signal that I am stopping). This happens chronically (>1X /week).

- Honolulu, HI, USA

problem #200

Dec 112020

Cherokee

  • miles
There is something wrong with the shifter. When I'm driving I get alerted that the vehicle is unable to shift gears unless in park and I'm unable to continue to drive. I have to stop the vehicle, turn it off and restart. A few minutes after driving the same thing happens all over again. Before this happened, a few months back the service shifter light came on but then went away.

- Austin, TX, USA

problem #199

Nov 242020

Cherokee

  • 109,000 miles
Vehicle in motion after fueling. Every time I fill my tank, my Jeep starts bucking and sometimes none responsive, it also shuts off when I come to a standstill. With the engine running, I can floor the accelerator and the RPM stays the same. The behavior is only on a full tank, after 50 miles it stops. Dangerous as when I am in motion the Jeep stalls regardless of the speed I am going at.

- Pawtucket, RI, USA

problem #198

Nov 192020

Cherokee

  • 168,000 miles
This is my second complaint. I have had no feedback from my first complaint which bothers me since it a safety risk to me and my family. Recently I replaced the battery. I always let the car warm up before driving at the start of the day and have observed the car stall suddenly without warning. Fortunately I have avoided an accident from being rear ended by another vehicle. This happens every time and throughout the day. My service at the dealer is upto date and they have not indicated any issues. Please address this safety risk immediately.

- Hanover, PA, USA

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