Service shifter notification keeps coming on.

- South Holland, IL, USA

The contact owns a 2015 Jeep Cherokee. The contact stated that while his wife was driving approximately 65 mph, the service transmission warning indicator illuminated. The RPM revved up while stopped at a traffic light, the check engine warning light illuminated and a chime was heard. The contact pulled the vehicle off of the roadway and shifted into park. The contact stated that with the brake pedal depressed the vehicle still lunged forward. The vehicle was turned off and back on and the contact drove the vehicle to the residence. (Jeep Chrysler Dodge Ram of vacaville located at 681 orange dr, vacaville, ca 95687) was contacted and an appointment was scheduled to have the vehicle diagnosed which was still pending. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 18,000.

- Fairfield, CA, USA

Was driving down road and car shuts down and says must be in park to shift then traction light engine light battery/alternator light comes on have to pull over turn car off take key out put back in let in try to turn over a few times then will start I will be going anywhere from 30-60 mph and it does it I take it to dealer can't find the problem due to it not happening in there possession

- Sears, MI, USA

The contact owns a 2015 Jeep Cherokee. The contact stated that while driving approximately 35 mph, and merging onto the highway the check engine warning indicator illuminated and the vehicle lost motive power. The contact stated that the check engine warning light remained illuminated. The contact stated that after several seconds the vehicle started to operate as intended. The contact stated that the service transmission warning message was then displayed on the instrument panel. The vehicle was taken to an independent mechanic who determined that the transmission and transmission control module needed to be replaced. The vehicle was not repaired. The dealer was not contacted or informed of the failure. The manufacturer was contacted and informed of the failure and a case was filed. The approximate failure mileage was 67,000.

- Derby, CT, USA

After 10 days vehicle staying in my house not using I tried to start engine and my battery was down. Buy new battery and instal and when I start the engine I get on my dash bunch of warning lights on and message. Service parking brake my transmission not working properly and when you try to switch from parking to drive or reverse getting clunk noise and driving only in one speed maybe 4 or 5th speed on dash blinking D or R and odometer

- Garfield, NJ, USA

Car has 77000 miles and often has jerky acceleration. Yesterday, transmission service light illuminated while and car would. It accelerate bymeyone 40mph

- Danbury, CT, USA

The shifting is delayed. I will be stopped and when I go to start it delays and has almost caused many accidents when pulling into oncoming traffic because of the delay. It is very scary and dangerous.

- Petaluma, CA, USA

Check engine light on, warnings auto/start/stop system failure. 4WD temporarily unavailable. Car stalls while in motion. Loses acceleration city and rural driving conditions. Engine knock from premature cam shaft wear.

- Pelham, NH, USA

I was stopped at a red light and my service transmission light came on, when the light turned green I step on the gas and there was a delay during acceleration, I was in the middle of the road in traffic and could not move more than a few miles per hour, so I pulled over to the side of the road to avoid being hit. I waited a while on the side of the road and then I tried driving home, it started very slow until I got going and then it jerked and shifted randomly. I took it to my mechanic and he told me to take it to the dealer to have it reset/ updated.

- Leesburg, VA, USA

While driving, the Jeep will turn off automatically due to the engine buring too much oil. It causes a safety concern when the car automatically stops and causes other cars to swirve or to hit the car. I have almost been hit multiple times because of this. There is no warning to it and no oil light to tell me the engine is low of oil. It also has several other warnings that come on for no reason. The service shifter light will come on and stop the car from going into park, again causing the car and passengers to be in danger. This has happened several times while the car was in motion, either going fast or slow. It comes without warning and when I call about it, they say nothing is wrong. This is a safety hazard to all who drive this car and cars like

- Indianapolis, IN, USA

Since new, we have had problems with the transmission hesitating and lurching. From a stop, or from a slow speed such as when coming out of turning a corner, the transmission will hesitate to "hook up", as though it is slipping, then suddenly throw you forward as it "hooks up / catches". it is very dangerous at an intersection when you may be trying to get through the intersection as cross-traffic is coming, and your car will not move at the speed you need it to, then suddenly it will lurch forward. At other times, the transmission will clunk at 40 mph as though someone has struck the car from behind. We have had the software flashed by the dealership two or three times. Usually this worked for a short period of time, but the problem always returns. The second transmission issue is that the shifter will malfunction, while driving the car, and throw an error code of "service shifter". when this happens you do not know what gear you are in. Again, very dangerous. All of these problems occur when the vehicle is in motion.

- Topeka, KS, USA

I have had my car in the shop twice for gear shift issue as well as a blower motor 3 times. If I replace this blower motor it will be the 3rd in 2 years. The gear shifting issue was supposedly just an electrical issue according to the dealership and the upon returning with the same issue I was told an entire gear shift replacement was necessary on my 2015 Jeep Cherokee. A supposed recall existed but per Jeep customer service is was only for cars build in 2014 in the month of October. However in a follow up call today 12/13/2019 Jeep was unable to find any recall related to the gear shift or any electrical components that would affect the gear shift or transmission. I would like to request a tracking of calls, emails, reporting of all related issues to Jeep built in 2014 labeled as 2015 that potentially have these issues and a response to how many vehicles need to be included to warrant a recall. The vehicle issues happen both in park, drive, neutral and in reverse.

- Phoenix, AZ, USA

Faulty oil cooler. Have replaced this part 4 times now and the oil and coolant still leaks everywhere. The part should never have been made out of plastic and plastic rubber gaskets that attaches to a metal frame. And of course it goes out right out of the warranty window.

- Corpus Christi, TX, USA

"service shifter" light has come on multiple times while driving.. prnd all light up. Goes away after car is restarted.

- Agawam, MA, USA

Vehicle has had hard shifting and lurching going downhill since it was new. Transmission harness replaced under recall-no fix. Transmission replaced under warranty and software updates installed-better. 1-2 years later transmission slams into next gear (4-5) upon acceleration so hard you nearly get whiplash. At dealership again as I write this. This is a safety concern that needs to be resolved.

- Roberts, WI, USA

While driving service shifter light comes on screen & all lights on shifter are red. City streets & highway. This has happened several times shut off car & the service shifter light goes off.

- Moore, OK, USA

Shuts off after starting, display screen blacks out and radio doesn't work, engine light and brake lights come on and off. Heat and air conditioning settings keep resetting to halfway between hot and cold. Shuts off and slams into park or neutral. Gears drop heavily when shifting from park to drive. Computer keeps resetting. These things usually occur after starting and pulling away. You need to stop and restart the Jeep. These things have also occurred at 65mph. This has steadily been getting worse over the last 4 months.

- Carlisle, PA, USA

The contact owns a 2015 Jeep Cherokee. While reversing out of the driveway, the gear failed to engage properly. There were no warning indicators illuminated. The vehicle was taken to bill luke Chrysler Jeep Dodge Ram (2425 w camelback rd, phoenix, AZ 85015, (602) 249-1234) where it was diagnosed that the battery terminal and fuse box failed. The vehicle was repaired; however, the failure recurred multiple times. The manufacturer stated that the VIN was not included in NHTSA campaign number: 16V529000 (power train). The failure mileage was 77,000.

- Phoenix, AZ, USA

This is follow up to previous complaint 11281573: Dealer received Jeep via tow and found stuck in neutral as I described. Let sit overnight and dealer indicates Jeep will only go in reverse, later in day second try Jeep drives fine and no codes to report a problem to fix. Cannot identify failure since no "codes" were available in system. Dealer drove vehicle several times without problem of going into neutral occurring. I picked up vehicle and drove home. Next morning while making a signaled left turn no city street, Jeep goes into neutral, coast to adjacent parking lot crossing over one lane and stop. Vehicle engages into drive so I proceed. Returning home a few minuets later and at about 50 mph Jeep again goes into neutral, I remove foot off accelerator but engine accelerates to about 5500 to 5800 RPM as I coast to side of road (quite shaken at this point due to accelerated engine). Check engine light comes on during this episode. Wait a few minuets to calm down and restart Jeep. Transmission engages and return to dealer. Dealer finds code is due to difference between wheel speed and engine speed- not transmission related. Several service techs drive Jeep throughout the day without problem. Later in day driver experiences neutral condition 3 times while test driving- still no codes to id problem. Adviser contacts mopar extended warranty (max care unlimited mileage) but cannot get auth to repair without "codes". dealer has opened a "star case" with factory.

- Escondido, CA, USA

I have 2015 Jeep Cherokee latitude. Sometimes check engine light comes on and then is gone after few hours or day. Some times message blinking "service park brake service transmission" then like something was wrong with system does not save clock time or A/C put me on heath and auto light does not stay on. Sometimes when I start the car and release the park bark brake car jumps hard two or three times and after I turn engine off without using parking brake and back on everything is fine.the car only has 55000 miles. I'm so afraid to drive car because don't know what can happened

- Acworth, GA, USA