Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety.

CarComplaints.com Notes: How many transmission complaints can a new vehicle really receive? You'd be surprised. Unless you're a 2015 Cherokee owner, then I bet you're not surprised at all.

10.0

really awful
Crashes / Fires:
12 / 1
Injuries / Deaths:
6 / 0
Average Mileage:
7,701 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2015 Jeep Cherokee drivetrain problems

drivetrain problem

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2015 Jeep Cherokee Owner Comments (Page 4 of 19)

« Read the previous 20 complaints

problem #317

Aug 222016

Cherokee

  • miles

A D V E R T I S E M E N T S

The contact owns a 2015 Jeep Cherokee. The contact received notification of NHTSA campaign number: 16V529000 (power train). However, the part to do the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Hartland, VT, USA

problem #316

Sep 222016

Cherokee

  • 38,000 miles
The contact owns a 2015 Jeep Cherokee. While driving, the vehicle decelerated independently. The accelerator pedal was depressed; however, the vehicle failed to respond and the battery warning indicator illuminated. The vehicle was towed to a dealer, but the contact was unaware of the diagnosis. The vehicle was not repaired. The VIN was not included in NHTSA campaign number: 16V529000 (power train). The manufacturer was notified of the failure. The approximate failure mileage was 38,000.

- Oviedo, FL, USA

problem #315

Sep 222016

Cherokee

  • 51,000 miles
I was driving home from work 9/20/2016. My service transmission light came on and I lost power in my gas pedal. Would not go. I pulled over and put it in park. Put it back in drive and it was fine for a few more miles then did it again. I drove it straight to the mechanic. The computer said it was the throttle control module. He reset it and updated it. I got it back last night. I was driving to work today nad it was fine until I got on the interstate and it did it again, light came on and my car immediately slowed down. This is not safe at all. I have read many many complaints about this issue and I believe Jeep should be responsible for this. I will be trading this vehicle as soon as possible

- Pine Grove, WV, USA

problem #314

Sep 172016

Cherokee

  • 30,125 miles

A D V E R T I S E M E N T S

2 problems. First. The following malfunction later caused an accident, detailed below. When driving on the highway, the cruise control would disengage, speed would drop and the steering wheel would jerk violently side to side for a moment, startling us and possibly forcing us into another lane. We thought the jerking may be due to strong winds but wanted to get the cruise control checked. This happened a couple more times in the 2H 30M drive before ultimately ending in an accident. That same trip, nearing our destination, while turning left on a single-lane off-ramp connecting the current highway to a perpendicular highway, it happened again. Unlike the previous instances where there were no obstacles around, this time our car violently ricochet against both sides of guard rails. Visually, the body was barely damaged but the tires and the inner assembly were too damaged to drive. Second. These symptoms precede the one written of above that caused the accident. When coming close to stopping, the car would jerk forward. When accelerating from zero, the car would pause and suddenly jerk forward.a

- Moses Lake, WA, USA

problem #313

Sep 252015

Cherokee

  • 11,000 miles
The contact owns a 2015 Jeep Cherokee. While driving various speeds, the transmission failed and re-engaged. The check engine indicator illuminated on the instrument panel and the vehicle lunged forward. The air bag warning indicator illuminated intermittently on the instrument panel. The contact received notification of NHTSA campaign number: 16V529000 (power train); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure. The approximate failure mileage was 11,000. The VIN was not available.

- Williamsport, PA, USA

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problem #312

Sep 182016

Cherokee

  • miles
I was driving down the freeway when my service transmission came on and my vehicle instantly lost power and started jerking and grinding. Due to being on the freeway I almost got into a wreck with both of my kids in the car. I am not happy with this due to the dealer not having any parts available to fix it. I drive 40 mins to work and back and I now do not have a safe car to drive. Very disappointed wih this car and I want something done asap. I will not be associated with Jeep anymore. If something would of happened today I would definitely file a lawsuit.

- Hanford, CA, USA

problem #311

Feb 252015

Cherokee

  • 75 miles

A D V E R T I S E M E N T S

The contact owns a 2015 Jeep Cherokee. While driving various speeds, the power train failed to operate as intended. The contact stated that the vehicle shifted improperly between second and third gears. While stopped at a traffic light, the vehicle remained in third gear. The vehicle was taken to the dealer to be diagnosed. The contact stated that the power train software was updated on five occasions; however, the remedy failed to repair the failure. The manufacturer was notified of the failure. The approximate failure mileage was 75.

- Bethel, CT, USA

problem #310

Sep 142016

Cherokee

  • 30,000 miles
Transmission shifts hard. Lags at take off, several seconds before it catches a gear, and down shift hard when coming to a stop. Vehicle jerks to a stop. When depressing has pedal to take off, it can be 2-4 seconds before gear catches, causing dangerous close calls, from oncoming vehicles. Happens daily after recall for A/C hose was fixed. Told vehice would relearn our driving style. Now it's dangerous.

- Yucca Valley, CA, USA

problem #309

Aug 102016

Cherokee

  • 22,600 miles
My Jeep Cherokee latitude 2015 accelerate it self. It's under warranty and the dealer can't solve the problem. When the RPM come back to 1000 you can feel how the trans jump and the car accelerate it self.

- Hialeah, FL, USA

problem #308

Sep 012016

Cherokee

  • miles
The transmission on this vehicle, Cherokee trailhawk with 13K miles is very dangerous. Like others, I have been to multiple dealers numerous times for transmission software updates which seem to fix the problem but the problem seems to be relearned by the computer and comes back worse than before. Now there is a transaxle issue where all power can be lost while driving. This vehicle's transmission is bad enough with the constant lag, jerking and hesitation but now this unrepairable transaxle issue is making it very hard for me to even want to drive this incredibly unsafe vehicle. Dealers say 9 speed transmission just work this way but this is the worst shifting, most dangerous vehicle I have ever driven. I am very disappointed in this Jeep product and worry about anyone driving my vehicle.

- Soquel, CA, USA

problem #307

Sep 152016

Cherokee

  • miles

A D V E R T I S E M E N T S

The contact owns a 2015 Jeep Cherokee. The contact received notification of NHTSA campaign number: 16V529000 (power train); however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure.

- Seattle, WA, USA

problem #306

Sep 122016

Cherokee

  • miles
The contact owns a 2015 Jeep Cherokee. The contact received notification of NHTSA campaign number: 16V529000 (power train) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. The VIN was not available. Parts distribution disconnect.

- Clermont, FL, USA

problem #305

Sep 122016

Cherokee

  • miles
The contact owns a 2015 Jeep Cherokee. The contact received notification of NHTSA campaign number: 16V529000 (power train); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

- Downers Grove, IL, USA

problem #304

Feb 132015

Cherokee

  • 5,000 miles
Transmission does not shift properly. Starts out in 3ed gear going 5mph then will slam hard into a lower gear. I am on my 3rd case with corporate and still not fix. Been to 2 differ.ent dealers for repair/fix trouble all stared when they did the R01 software update.

- Waconia, MN, USA

problem #303

Sep 102016

Cherokee

  • 14,000 miles
Recall S55, transaxle wire harness - we are being compelled to continue to drive a vehicle with a major safety defect. For takata airbags, the dealers brought the cars in and issued rent cars (at their expense) until the repairs could be made. Why is this same practice not being followed? I received notice in the mail today so am using this date.

- Georgetown, TX, USA

problem #302

Dec 012015

Cherokee

  • 8,000 miles
Transmission lunges, clunks and jerks. Horrible 2 updates and 2 relearns at one year old already. The 1st gear does not seem to engage all the time right away. The 5th gear clunks, lunges or slips.

- La Porte, IN, USA

problem #301

Sep 072016

Cherokee

  • 18,000 miles
The contact owns a 2015 Jeep Cherokee. While driving, the gear shifted in neutral independently and all the warning indicators illuminated on the instrument panel. The failure recurred three times. The vehicle was taken to a dealer where it was diagnosed that the wiring harness and the transmission module needed to be replaced. The VIN was included in NHTSA campaign number: 16V529000 (power train). The manufacturer was notified of the failure. The approximate failure mileage was 18,000.

- Pennsauken, NJ, USA

problem #300

Aug 262016

Cherokee

  • 11,000 miles
Traveling on highway at approximately 65 mph about 1 hour into trip, vehicle started emitting transmission warnings and parking brake malfunction and saying to place the car in park. Vehicle lost ability to accelerate even though the vehicle was in drive. Vehicle only has 11,000 miles on it. Driver was able to coast to the side of the highway. Placed car in park and restarted - errors still emitting and shifting in to drive caused the car to jolt. Tow truck was called.

- Scarsdale, NY, USA

problem #299

Sep 022016

Cherokee

  • 11,772 miles
The contact owns a 2015 Jeep Cherokee. While driving at an unknown speed, the transmission failed and the vehicle would not accelerate. The check engine and ABS indicators illuminated. The vehicle was taken to a dealer, but was not diagnosed nor repaired. The manufacturer was notified of the failure. The failure mileage was 11,772.

- Woodside, NY, USA

problem #298

Mar 082016

Cherokee

  • 500 miles
The Jeep lunges and surges at any point of a drive. While in reverse the Jeep acculturates without having my foot on the gas. The Jeep will go from 1K rev to 2K without foot on gas. This has caused a fender bender. Jeep has updated the software 4-5 times and now says it drives the way it should

- Geneva, IL, USA

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