Transmission engages violently when coasting, especially when coming out of a coast downhill. When attempting to accelerate after coasting the transmission engages violently. This generally occurs when the vehicle attempts to jump from 2nd to 3rd gear or 3rd for 4th. This is a very violent engagement, to the point where it can be felt through the driver's seat and steering wheel. It often time feels like the driver has impacted an object, which may cause the driver to overreact to conditions. This is a common occurrence. This issue has been reported to dealerships several times.

- Wayne, MI, USA

My Jeep is having tranny issues and is making very loud engine sound due to the tranny lagging, which is making motor rev really high, and sometimes it is not predictable, which at that point causes the motor to be sometimes real jerky or jumpy randomly causing it not to run right!..or have a rough ride or it's shifting to shift right or even to go to the next gears..seams like sometimes, it wants the motor to blow up !!!

- Folsom, CA, USA

My vehicle has been studdering while in drive at various speeds. It's heavily stalls before taking off after a stop. I want sure if I moved to manual transmission until it continued to do it for a 45 min drive from 0-65 in speed. It's had the hesitation since I got it and thought it was because of the smaller V6 when I was coming from an infiniti M37. I checked fluids and no alert or light on indicating.

- Decatur, GA, USA

If not to a complete stop, the transmission does not down shift properly, leaving me semi stalled in intersections, etc. It does this on a regular basis. Other owners of same model tell me they are having the same issue.

- Powder Springs, GA, USA

The contact owns a 2015 Jeep Cherokee. The contact stated that water was leaking into the vehicle near the accelerator and brake pedal. The contact took the vehicle to key Chrysler Jeep Dodge Ram - tobey auto group (2020 N detroit St, xenia, oh 45385; (937) 347-5155) who sealed the location where the leak was coming from. The contact stated about 5 months later, at approximately 36,000 miles, the check engine warning light illuminated. The contact returned the vehicle to the dealers who diagnosed that the thermostat needed to be replaced. The vehicle was repaired by a certified mechanic, not the dealer. The contact then stated that about 7 months later at approximately 38,000 miles, the vehicle stalled at a stop light with the check engine warning light illuminated. The instrument panel also displayed the message to service the transmission. The contact contacted the dealer and was informed that the VIN was not included in NHTSA campaign number: 16V529000 (power train). The manufacturer was made aware of the failure. The approximate failure mileage was 34,000.

- Dayton, OH, USA

Around May 2020 I was contacted by Jeep for a recall I had no idea about; got her in quick for the ptu input spline. There were no issues before this. The update was atempted but not completed. From there, I expereinced several issues. Problems started with alerts displaying for no reason while in motion and stationary. Took her to another dealer where they updated the software/looked at the power train. When "finished" I pulled out to my Jeep makng a popping noise and rough drive. When I parked, there was fluid spilling out of the differential and splattered over the rear of the Jeep. The dealer stripped a plug; wasnt seated correctly and popped off from pressure. Since then, I have had several other issues concerning the drivetrain to inclde hard jumping into gear (especially into 1st from a stop), rough down shift, and transfer case damage. Most recent issue is hard shift into drive and radiator leak. I did take her in before my powertrain warrany ran out but there was apparently no issue - they only drove it a few miles. I attribute all issues to incomplete maintenece and unknowledgable staff. The main issue being computers; when not serviced properly, a chain reaction occurs througout components. An issue can arrise where you least expect it. I contacted national level Jeep for help; no avail.

- San Antonio, TX, USA

Vehicle has a delay when going from stationary to accelerating. This is very dangerous when making left hand turns. There is a recall for 2015 Jeep for this same issue, but for whatever reason mine which is experiencing the issue first hand is not on of them.

- Lancaster, CA, USA

response at complete stop when pressing acceleration pedal. Not safe when pulling into traffic. *this has happened multiple times. *tapping engine noise

- Tucson, AZ, USA

Under the Chrysler warranty, multiple problems with the transmission resulted in complete replacement. Right now, (out of warranty) the power transfer unit has failed. It appears to be related to the recent recall that required a flash of the computer system to prevent deterioration of "splines" within the unit. I had that done several months ago. Now the entire transfer case is clattering and the dealer told me that it was not covered under any recall. I am being asked to pay over $3,200 including today's diagnosis and wait 3 or more weeks to backorder the part. I will proceed with the work, however, they have no clear timeline, so I parked the car as it is apparently dangerous to drive, even if I could stand the noise. I believe this is part of the prior recall and want help to try to determine this. I now understand that this report is really just a bookmark in case you all decide to investigate if there are multiple instances of the same thing. The transfer unit clatters when I press on the gas to make the wheels turn. I have had it assessed by an independent mechanic first, then the dealership and they are in agreement that the power transfer unit must be replaced.

- Saint Petersburg, FL, USA

Vehicle continously flashes error code 'service shifter' on dash screen. In addition all lights illuminate on shifter assembly. Able to clear fault be restarting vehicle. Does not seem to affect shifting of vehicle. Been happening on and off past year.

- River Falls, WI, USA

While driving the service shifter message displayed on the dash and the shifter had red light light up for park reverse neutral drive and manual. Upon more research many people have complained about this issue and having to have the entire shifter assembly and wiring harness replaced

- Fort Lee, VA, USA

The contact owns a 2015 Jeep Cherokee. The contact stated while driving approximately 40 mph, the service transmission message was displayed on the instrument panel. The vehicle was driven to her residence. The contact took the vehicle to lafontaine Chrysler Dodge Jeep Ram Fiat of lansing (6131 S Pennsylvania ave, lansing, mi 48911) where the vehicle was diagnosed with a software update issue. The vehicle was repaired. The manufacturer was notified of the failure however, no assistance was offered. The failure mileage was 28,284.

- East Lansing, MI, USA

Just after I started Jeep. I had a warning beep. Dash has service shifter on it. All the lights along the shifter were lit up as if shifter was in all the positions. Drove it a short distance. Stopped turned off ignition. Restarted vehicle and it was cleared up. Have 59036 miles on Jeep.

- Salem, VA, USA

The car was parked at a gas station when the car was turn on there was a loud noise and it started shaking then the service engine light went on, also the D was flashing and the light for ice control was flashing as well

- Berwyn, IL, USA

On a Sunday the 25th October my vehicle was parked at home getting ready to go to the shops didn't want to go forward but it was automatically reversing. It changed to low gear and didn't wanna increase speed above 40km/hr, it deactivated all sensors. It lost power and started jacking but was only reversing. I called Jeep sa sandton on Monday as it did the same thing they said it must be town must towed. On arrival I was told M vehicle has ptu problem, it is not transmitting power to the front wheels. And I need to pay for replacement of ptu. I asked what causes this ptu, the service girls said she doesn't know. I googled and discovered that my vehicle was recalled for this ptu software update because these cars experience this problem. But no one informed me despite that my car went for a service with Jeep in May. The dealer and fca johannesburg is refusing to fix the damage and to update the software, the car has been with them for 2 weeks, and I am told I need to pay, while the information is clear that the recall was worldwide, and irrespective if your car is still under warrant or not the ptu needs to be updated and replaced by dealer free of charge.

- Mafikeng, SD, USA

Driving down the road not even 2 miles from home the car just shuts off. Only warning was a the auto start/stop warning light on the instrument panel. Was able to coast to the a atop sign with no power steering or power brakes. Before coming to a complete stop the car started up again once I sat for a min or two. I didn't get 1 mile from that stop sign when the car died again. Same warning light. This is could have been deadly had I made it to the interstate and it stalled there. This has happened more times than I can count. It typically happens on the first start of the day. The car will run and then start running really rough for no reason and usually stalls out.

- Woodridge, IL, USA

If I'm coming up on a red light and it turns green before I have to stop when I press the gas pedal it hesitates to go then it jumps forward very hard. Also if I'm pulling out sometimes from a complete stop it will do the samething by hesitating then jumping forward.

- Marion, NC, USA

Service shifter light comes on and it effects the shifting of the vehicle. If you turn off the vehicle the light resets. Unable to diagnose at this time at the dealership. Happens when the vehicle is in motion. The vehicle has a hesitation/delay in acceleration.

- Summerville, SC, USA

No acceleration, RPM stuck at 5000 for an extended time before dropping, clunk noise, hard shift especially into park. Between 60,000 and 70,000 miles had 3 major repairs.

- Conroe, TX, USA

While driving down the road several times the past month my vehicle has shut down. All lights stay on in car and headlamps etc. But the engine shuts down you lose power steering and when you go to crank the engine over it will do nothing for maybe 5 to 10 seconds before you here the belts and fans start to crank. Had the starter, alternator and battery tested. Replaced the battery and it still does it just not as often.

- Fort Wayne, IN, USA