Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety.

CarComplaints.com Notes: How many transmission complaints can a new vehicle really receive? You'd be surprised. Unless you're a 2015 Cherokee owner, then I bet you're not surprised at all.

10.0

really awful
Crashes / Fires:
11 / 1
Injuries / Deaths:
6 / 0
Average Mileage:
7,188 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2015 Jeep Cherokee drivetrain problems

drivetrain problem

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2015 Jeep Cherokee Owner Comments (Page 1 of 18)

problem #351

Feb 072015

Cherokee

  • 4,000 miles

A D V E R T I S E M E N T S

When accelerating from a stop, the transmission will slip for 2 seconds before it engages, causing the vehicle to jerk forward very sharply.

- Eagle, WI, USA

problem #350

Nov 112016

Cherokee

  • 22,000 miles
Takata recall the vehicle is experiencing issues while shifting in lower gears 1-3. the car will rev high and give a jerk before shifting. This happens when at a stop and you begin to accelerate. This also occurs in slow moving traffic. Also, it experiences issues when merging into a highway or lane traveling at speeds of 35ish. When making a turn at a stop sign the car will also hesitate and give a little jerk. I have also noticed that when traveling at 30-35 the car is in 5th gear which in return when you need to accelerate it has to down shift to take off which there is a delay before acceleration occurs. This has been on going for about 2 months.

- Parsippany, NJ, USA

problem #349

Jun 192016

Cherokee

  • 34,000 miles
The 9-speed transmission in this car is erratic. Sometimes it delays upon acceleration, sometimes it jerks on deceleration, and sometimes it shifts unevenly.

- Scottsdale, AZ, USA

problem #348

Jul 012016

Cherokee

  • 14,000 miles

A D V E R T I S E M E N T S

The transmission shifts rough in the lower 3 gears.

- Columbia, MO, USA

problem #347

Sep 012016

Cherokee

  • miles
The contact owns a 2015 Jeep Cherokee. The contact received notification of NHTSA campaign number: 16V529000 (power train); however, the parts to do the repair were unavailable. The manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Plymouth Meeting, PA, USA

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problem #346

Nov 102016

Cherokee

  • miles
The contact owns a 2015 Jeep Cherokee. The contact received notification of NHTSA campaign numbers: 16V529000 (power train); however, the part for the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Scotch Plains, NJ, USA

problem #345

Sep 092016

Cherokee

  • miles

A D V E R T I S E M E N T S

The contact owns a 2015 Jeep Cherokee. The contact received notification of NHTSA campaign number: 16V529000 (power train); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Sewell, NJ, USA

problem #344

Sep 012016

Cherokee

  • 6,000 miles
Lost of power we have been lucky we where not on a major hyway when this happens want to know if this vehicle can or been hacked. There are a lot of Jeep Cherokee on the road a lot of owners are complaining about this problem this is a very serious problem seems like nothing being done about this

- Poland, OH, USA

problem #343

Aug 012016

Cherokee

  • miles
Automatic transmission: Vehicle "hesitates" when putting into drive or reverse or moving forward from a "stopped" position. This happens intermittently - I don't know when I press the gas if I will move forward. This is extremely dangerous when trying to merge onto a highway - though it could potentially cause an accident if the vehicle behind me thinks I will move forward when a light turns green. I have been told that I should contact the dealership periodically for software updates -- there is no way to fix the problem, but software supposedly "lessens" the problem. I had one software update: Problem recurred the next day and continues to be a problem. I am afraid to allow my teenager drive the vehicle because of the unpredictability of the problem -- it's frightening enough for me, let alone an unexperienced driver. This is a safety issue -- no "fix" is an unacceptable response!

- Burke, VA, USA

problem #342

Aug 012015

Cherokee

  • 300 miles
Vehicle at times in motion and slowing down and lightly touching brake will down shift and accelerate at the same time, when approaching stop sign(light) if not fully ingaging brake quickly vehicle can travel thru intended stop. Down shifing and accelerating may also occur on slight down grade, also, with cruise control ingaged. Factory technician has driven and evaluated vehicle and states it is operating as designed. Problem continues..... most stay reading to fully engage brake if needed.

- Mchenry, MD, USA

problem #341

Oct 262016

Cherokee

  • miles

A D V E R T I S E M E N T S

The contact owns a 2015 Jeep Cherokee. The contact received notification of NHTSA campaign number: 16V529000 (power train); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

- Lima, OH, USA

problem #340

Oct 252016

Cherokee

  • 42,000 miles
The contact owns a 2015 Jeep Cherokee. The contact received notification of NHTSA campaign number: 16V529000 (power train); however, the part for the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The vehicle would not accelerate more than 15 mph. When the vehicle was placed in drive, it would activate the dtc. The approximate failure mileage was 42,000. The manufacturer was made aware of the failure. VIN tool confirms parts not available.

- Eden, NC, USA

problem #339

Oct 212016

Cherokee

  • 24,100 miles
Service transmission at 24,100 miles. Drove to work and then vehicle wouldn't start afterwards. Then, I put the brake on and it started with the message: Service transmission and when I put it in drive and the vehicle jerked. Towed the vehicle to the dealership and the dealership is backlogged with transmission issues my car is still in line to be checked out.

- Austin,, TX, USA

problem #338

Dec 012014

Cherokee

  • miles
Purchased vehicle Nov 2014, shortly after I noticed it would shift irregularly and the vehicle tended to cruise on its own when off the gas. What made me take to the dealer was I noticed that when coming to a stop, the rpms of the engine will increase and cause the car to start going faster while applying the brakes. So I took to the dealer. Dealer did not investigate the issue. They preformed software updates. None fixed the issue. Time passed, the Jeep started to develop more noises in the transmission, it started to put gears harshly so I took it to the dealer again after it continued to do the same issues. Dealer claimed there was an issue with the transmission and it was replaced along with updates. New transmission and same issues. Jeep tries to cruise when off the gas, tries to accelerate when slowing or braking, rpms go up when slowing, noises coming from the transmission, irregular shifting, does not feel like a new car. Took to the dealer about 3-4 more times since transmission swap for software updates and nothing got better. The Jeep is actually getting worse. Now it has starting slamming in gears when coming to a stop, has some sort of wobble when accelerating, noises from the front (sounds like clutches slipping or something) and dealer has no fix. I had a ride along with dealer rep and they claim its normal for the vehicle, that its software and I must wait for updates. It is now Oct 20, 2016 and I have lost countless time and money trying to get this Jeep correct. I have tried to get the dealer to give me my money back and they do not. I opened a case with fca when transmission was swapped and they have not helped to get out of the car. Why should I be stuck with a faulty and dangerous vehicle? fca and dealer should be held responsible for the sale of a faulty vehicle and refund me in full. The vehicle should be considered a lemon from day one

- Manassas, VA, USA

problem #337

Aug 052016

Cherokee 4WD 6-cyl

  • 7,000 miles
Lost of power transmission slammed into reverse and drive lost of power getting onto freeway and lost of power while twice while driving.do not feel safe in this car.

- Poland, OH, USA

problem #336

Sep 012016

Cherokee 6-cyl

  • 15,651 miles
The transmissions shifts very rough, hesitates to downshift and surges when on a slight hill. This is a dangerous situation when driving into our garage or accelerating from a stop sign.

- Kingsburg, CA, USA

problem #335

Oct 151916

Cherokee

  • miles
Service transmission warning came on and lost power going down hwy also stalled when starting from stoplight

- Rogers, AR, USA

problem #334

Aug 122016

Cherokee

  • miles
The contact owns a 2015 Jeep Cherokee. The contact received notification of NHTSA campaign number: 16V529000 (power train); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Los Angeles, CA, USA

problem #333

Oct 102016

Cherokee 4WD 4-cyl

  • 25,000 miles
Transmission problems and electrical problems had the car at dealership at least 3 to 4 time for over a week at the time called Jeep headquarters at least 20 times and they are very bad with costumer service. I am worried about the safety for my family driving the car, since transmission issues should not be handled like that. No support from Jeep capital.

- Calabasas, CA, USA

problem #332

Oct 162016

Cherokee

  • 24,000 miles
The contact owns a 2015 Jeep Cherokee. The contact received notification of NHTSA campaign number: 16V529000 (power train); however, the part for the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. While driving approximately 20 mph, the vehicle stalled and lost power. The battery warning indicator illuminated. The contact had to coast the vehicle to the side of the road and restart the vehicle. The approximate failure mileage was 24,000. The manufacturer was not made aware of the failure. VIN tool confirms parts not available.

- North Field, NJ, USA

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