After a Jeep Dealership performed a recall, the Service Shifter indicator came on. The indicator blocks important information on the dash screen such as speed and other vehicle info. There was no issue or light that appeared prior to the dealer getting their hands on to the car.

- Minot, ME, USA

UNKNOWN I had to jump my vehicle due to battery dying out. Once jumped, I received a warning that my electrical emergency park brake malfunctioned. I had trouble shifting gears if I could get them to shift at all. I could hear and feel grinding beneath the jeep. Looking deeper into this it was discovered that there is a vehicle investigation (pending potential recall) on water leaking inside the vehicle to be causing corrosion leading to the E Break module to fail in my specific model. I eventually got the vehicle towed to the dealership. Their service department claimed I may have spilled drinks into my module. I do not buy drinks or carry any in my vehicle cupholders (which are placed by design right behind the gear shift module). Nothing was spilled, the damage is consistent with the common issue pending investigation #PE22009. I am currently awaiting a complete transmission replacement due to the defect.

- Chicago, IL, USA

Upon placing vehicle into park, the parking brake independently engaged and would not release. Car was not able to move. Brake calipers were locked into position. Manufacturer TSB: 08-060-16 Based on repair invoices, it appears the electronic parking brake module is damaged by water leaking into the compartment. In case of inadvertent activation, the EPB causes a stalling condition, bringing the subject vehicles to a stop. TSB 10191415 followed in May 2016, instructing dealers on replacing the subject module and inspecting the electrical connector for corrosion. The technical service bulletin states -€œthe electronic parking brake module is located in the back left side of the cargo area interior, near the spare tire.-€ The first model year of the KL-generation Cherokee has accumulated 2,187 complaints on the National Highway Traffic Safety Administration-€™s website. 11 of those complaints are filed under parking brake issues

- Exeter, NH, USA

I am not completely certain which of the above selected items is the cause of my vehicle malady, though I have been instructed by a mechanic that it could be the drive train maybe (I could be misremembering). At any rate, the vehicle stalls at random intervals, without advance notification of a problem. No warning light or sound is produced until the moment it stalls at which time a warning sound without accompanying light is produced. The vehicle will stall regardless of whether or not it has been pre-heated, despite the season/weather, and has stalled while I was in the midst of turning left against oncoming traffic with my SON in the car! The vehicle replicated this behavior during a mechanic-€™s test drive following a break line repair. He indicated it may be the above mentioned issue. All information can be provided upon request. I have researched this issue and have found it to be fairly prevalent among owners of this specific vehicle. If stalling while making a left turn against oncoming traffic (when an opportunity presents itself) does not present a significant safety hazard and/or concern then perhaps I-€™m more confused than I had previously thought. What happens when someone stalls on a train track or on the interstate? In addition to the afore mentioned concerns, something with electrical component is defective. It wasn-€™t long after the earlier mentioned complications began that my interior lights began dimming and brightening independently and my redio screen stopped listing song, program, podcast, radio station, information etc. Thank you for your consideration.

- Greenbrier , TN, USA

wheels locked up, unable to stop car. wheels were not turning during accelerator and car would not come to a stop when braking as tires were just sliding and skidding on road. could not change gears

- Parkersburg , WV, USA

My trunk flooded with water, resulting in the failure of the parking brake permanently in an engaged position. This happened fortunately after my car was parked, but could have happened while I was driving.

- Arlington, VA, USA

The parking brake module failed. It caused the vehicle to violently be slammed into a stop by the electronic parking brakes engaging on their own. This primarily happened anytime the vehicle was put into park, or came to a complete stop. The parking brake is then unable to be released. When revving the engine in drive or reverse the parking brake stays engaged. Randomly did it only work properly and disengage, leading to the car being inoperable due to the possibility of being stuck in traffic or on a major roadway should the car get stuck with the parking brake engaged. This could also lead to a stall of the engine as well as that dangerous situation. The safety of myself and others are at risk with this issue. The problem has been confirmed by the dealer to be a failure to the parking brake module. The part is on backorder with a lead time or several weeks, and over 150 plus parts on backorder when I attempted to find and order this part. This is a common issue for the Jeep Cherokee. There were no warning lights prior to the failure, only a message for "parking brake service" with warning lights after the parking brake was unable to be disengaged.

- Seattle, WA, USA

I open the car with key fob and vehicle dash lights up when I go to start vehicle everything goes black and vehicle will not start. The battery in vehicle has been checked and in good condition I replaced key fob battery still does not work. This has happened a couple times and then vehicle will magically start. I am generally stuck for a while before we can get it going. I have tried putting fob against starter button to start doesn-€™t work, I have pressed brake hard, still noting leaving me stranded at night

- Riverside, CA, USA

I want to put another data on what many others have said. There is an issue more with Jeep Cherokee's PTUs than what is currently listed on the recall. My Jeep Cherokee 2015, despite not being on the PTU recall, also had sudden power loss issues. I paid for the repair out of pocket in 2021. New battery too. Less than a year later (02/2022), I am getting service 4WD and 4WD not available intermittently. I'm afraid the new PTU might be faulty too. For reference, this is the other complaint I read that appears similar to what I am experiencing: """ For about a year after having my rear differential replaced my service 4WD intermittently would come on. I recently took my Jeep in to get it serviced thinking it was related to the rear differential work. The dealership found that there was a Power Transfer Unit failure. I know there is a recall on the PTU for some of the 2015 Jeep Cherokees. When I called the number in the article below. I was told there wasn't anything that could be done due to my Jeep's VIN not being on the recall. However, my Jeep's PTU failed and resembles what is in the below article. https://www.consumerreports.org/car-recalls-defects/jeep-cherokee-recall-roll-away-risk-lose-power/ Stellantis needs to be aware that vehicles not within the parameters of their recall are having Power Transfer Units fail and needs to be revaluated. I am concerned that there are more consumers out there with this issue and their safety is at risk.

- Bothell, WA, USA

I-€™m following up from my previous complaint #11446148. They replaced body control module, radio frequency hub, ignition switch, key fob to ignition switch to resolve a no crank, no power issue. While at the dealership, we were told the Powertrain Control module needed a reprogram per recall W20. Now the dealership is saying the traction and ABS lights are on and the ABS module won-€™t recognize the VIN number. This is a 2015 jeep. There is an obvious manufacturers flaw in their design configuration for all of these computers modules to fail. The pcm reprogram recall seems to have created addition electronic errors that now are estimated at over 3000$ in repairs. Please investigate these issues. My car has been in the shop since October 19, 2021 which is almost 4 months. These repairs are extreme for a 6 year old vehicle.

- Collierville , TN, USA

The contact owns a 2015 Jeep Cherokee. The contact stated that her vehicle showed no failures until she was asked to take the vehicle to the dealer to be repaired under NHTSA Campaign Number: 20V343000 (Power Train). The contact stated that a week after picking up her vehicle from the dealer while driving at approximately 40 MPH, the vehicle failed to accelerate as needed with several unknown warning lights illuminated. The vehicle was restarted and driven to the dealer. The contact stated that the vehicle had been taken back to the same dealer three times within three weeks for the same failure. The contact was informed that the mechanic was unable to determine the cause of the failure. Additionally, the contact was informed that the vehicle was no longer under warranty. The manufacturer was contacted and informed of the failure and a complaint was filed. The contact was awaiting a resolution from the manufacturer. The approximate failure mileage was 175,000.

- Whittier, CA, USA

Loss of power to all things electrical 10/10/2022. My son was left stranded in Memphis as a result, leaving him in a dangerous situation. The car was towed to a jeep/Chrysler dealership in collierville, TN on 10/19/2021. I-€™ve attached the invoices below and of the parts they-€™ve replaced. Before beginning work the dealership was unable to release the emergency brake x 2 days. It-€™s is January 4, 2022 & the car is still at the dealership still with no power. Their next suggested part is an ignition switch that is on back order. I-€™ve read several other reports concerning power loss abruptly in the jeep 2015 model. There were no warning lamps or symptoms of failure preceding the incident. Please evaluate the volume of complaints associated with this particular problem as I-€™ve read 100s of similar issue with this model vehicle.

- Collierville , TN, USA

Service shifter light is on all the time. Not sure why or what is happening. There is a notification on the dash that just says "service shifter' and all the lights are red by the gear shifter.

- Glen Burnie, MD, USA

Looked into the spare tire compartment and found standing water in the compartment and in one of the side trays. No evidence of water anywhere else. Tire dealer took the compartment a part and could not find evidence of leaking anywhere else. Ran water to make sure the sunroof drains were not clogged. They were not. Checked all window sills and hatch sill, no leaks. Tech looked for any recall. There is a recall R67 for my year of Jeep and NHTSA Campaign Number: 15V826. Called 2 dealers and said there was no recall for my Jeep. The information on the recall is exactly how my leak is happening. I called the MOPAR recall line and they said the same thing as the dealers. The recall says "A short circuit in the module increases the risk of a fire." MOPAR said to go to a dealer and have them check and call them back. I have an appointment next Monday morning. Thanks.

- Kansas City, MO, USA

Transmission control module and speed control I couldn't exsellerate while driving in traffic and my car would lock up in neutral and wouldn't allow me to turn off the engine and it was flashing all sorts of problems at once, it would also jerk when I shifted the mechanic first told me I needed a battery and then said I needed a flash update and when none of those problems resulted in fixing my car he then said my Transmission control module was bad so now my car is inoperable so I took it to the dealership and I'm waiting for results. When I'm driving on the freeway I sometimes lose speed or my car would shift into neutral and then jerk when I try to put it back in driving and at times it wouldn't start or become difficult to slow down at an intersection or stop light, my husband is disabled so when it jerks it causes him to hit his head on the passenger side window because he has lost a lot of motor control on his right side due to having a severe stroke it's unsafe for us to drive this car not knowing if it's going to stall, jerk, speed-up or shift into another gear or not completely stop at an intersection because it becomes hard to press the break.

- Nampa, ID, USA

My liftgate tries to operate while I am driving. I have taken my jeep in to the dealer 3 times for the same issue. They have thrown parts at it but never fixed it. I believe this is an electrical problem because it only happens when the weather is hot and inside vehicle temp is hot. The lift gate will operate without expectation or try to, even when I am driving. When I am driving, A warning will show on the dash "shift vehicle to park to operate liftgate" while I am driving. If the vehicle has been parked for a while and the internal temperature is hot, , I can touch the sensor door handle to unlock the door and the lift gate will operate on its own and open. The lift gate does not do this when the internal vehicle temperature is not hot. The lift gate will also begin operating itself while being parked with the vehicle running - if the internal temperature is hot and the weather is hot: I can be parked with the engine running and the lift gate will operate itself up and down sometimes multiple times. (Like in the bank drive through - has happened multiple times). I am not ever touching anything that could have begun this operation. Dealership keeps telling me that it is not a known issue but there are multiple videos on YouTube about the lift gate operation of this vehicle and they all say it requires pulling the fuse out and then putting it back in to reset. This is an electrical issue, it has to be. There are 2 other recalls that involve the lift gate modules for this vehicle - the VIN for my specific vehicle says it is not involved in those recalls- but I cannot believe this - this issue has been ongoing since the vehicle was 1 yr old. The dealership cannot seem to find the problem and is, at this point, just throwing parts at it, which is not fixing it and only costing money. For some reason they refuse to look at the wiring or relay modules. I believe this is a serious safety issue and worry that it will never get repaired.

- Prineville , OR, USA

1. My car has fully turned off while driving, on two separate occasions. The first time was a slow crawl and it shut off. The second time I was going roughly 30mph and it shut off. Both times, it shut off (including the instrument cluster, entertainment console, lights, etc.) after a couple of seconds everything came back on, but I had to put it into drive and recycle the key to get the engine to start back up. 2. When the car fully shuts off there is no way to accelerate, imagine if you pull out in front of someone and it shuts off, and you are stuck in the middle of an intersection? 3. The dealer has not been able to reproduce the issue (if you look up online, many people are having this same issue for the Jeep Cherokee). 4. No 5. No warning lamps or messages. Everything just completely shuts off and goes black.

- Jacksonville, FL, USA

Car stalls multiple times over the last month. With zero warning it died in front of my wife in ongoing traffic. Multiple error messages are on dash. Restarts when shutting car off then back on.

- Parkersburg , WV, USA

2015 Jeep Cherokee Limited. While driving the vehicle, lost power abruptly and without warning in traffic on 5 occasions between May 2021 and July. Car towed and taken to dealership each time with repair notations indicating short in PDC causing fuse for ignition coils to blow. That was replaced. An additional note when the car failed again indicated an internal short in PCM which was replaced. I've spent thousands of dollars, not to mention the safety issue of stalling in traffic. The last time, I was on a very busy freeway and didn't have enough power to fully move to the shoulder. I counted about 3 near misses with cars about to hit me. I don't have every *Invoice* as they didn't return them all to me but will upload what I do have. This is a serious issue and I'm not getting any resolution with the dealership.

- Irving, TX, USA

Service Shifter lights up on the instrument panel as well as the check engine also stop/start not ready. 4x4 not available exhilarates and UN exhilarates all by its own. Shifts hard and jumps hard when I take off at a stop light don't wanna come out of park unless I take my finger and flip up a plastic thing down inside the shifting housing. And the key fobe won't come out of the key switch. No it hasn't been in a crash yet but it's one looking for a place to happen if jeep don't have a recall. Yes my jeep has been confirmed by the Dodge dealership in Lexington Kentucky. They say that it needs a new shifter put in it I'm taking it to the dealership this coming Thursday

- Stanton, KY, USA