CarComplaints.com Notes: How many transmission complaints can a new vehicle really receive? You'd be surprised. Unless you're a 2015 Cherokee owner, then I bet you're not surprised at all.
10.0
really awful
Crashes / Fires:
6 / 15
Injuries / Deaths:
2 / 0
Average Mileage:
28,880 miles
About These NHTSA Complaints:
This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
We own a 2015 Jeep Cherokee 2.4 L FWD vehicle. In the last 3 months, we have encountered ignition issues. We had several misfires when attempting to start the engine. We brought this to the attention of our local auto mechanic, and they were unsure of the cause. We spent over $1500 on inspections and repairs which included spark plug replacement, throttle body replacement, knock sensor replacement, ignition coils replacement and putting in a new battery. We have been to the auto shop several times because the check engine lights keeps coming on and the bills keep adding up. We now received a letter regarding the fact that our vehicle has a recall for catalyst efficiency. According to the notice there may be a loss of catalyst CO/NOx conversion efficiency resulting from the catalyst operating at high temperatures. When the catalyst temperature is elevated, there is a higher rate of misfire, and the misfire can cause immediate damage to the catalyst since it brings unburned fuel and oxygen into the catalyst. I am confident that this loss in conversion efficiency is the reason the ignition misfires in my Jeep. I have receipts and bills to prove that I have spent over $1500 in the last month on engine repairs that still haven't solved the problem. I have contacted a local JEEP service shop who has ordered the part needed for this recall. How do I receive compensation for the money I have already paid for the repairs related to this recall?
Engine Oil Filter/Oil housing is malfunctioned or defected for my model car. Malfunction is causing leakage into the engine which can result explosion or worst damage to vehicle. Warning engine light appeared on vehicle to notify of oil leaking into engine. First appeared 3 months ago. Company has redesigned particular part because of the same popular issue nationwide
I am not completely certain which of the above selected items is the cause of my vehicle malady, though I have been instructed by a mechanic that it could be the drive train maybe (I could be misremembering). At any rate, the vehicle stalls at random intervals, without advance notification of a problem. No warning light or sound is produced until the moment it stalls at which time a warning sound without accompanying light is produced. The vehicle will stall regardless of whether or not it has been pre-heated, despite the season/weather, and has stalled while I was in the midst of turning left against oncoming traffic with my SON in the car! The vehicle replicated this behavior during a mechanic-€™s test drive following a break line repair. He indicated it may be the above mentioned issue. All information can be provided upon request. I have researched this issue and have found it to be fairly prevalent among owners of this specific vehicle. If stalling while making a left turn against oncoming traffic (when an opportunity presents itself) does not present a significant safety hazard and/or concern then perhaps I-€™m more confused than I had previously thought. What happens when someone stalls on a train track or on the interstate? In addition to the afore mentioned concerns, something with electrical component is defective. It wasn-€™t long after the earlier mentioned complications began that my interior lights began dimming and brightening independently and my redio screen stopped listing song, program, podcast, radio station, information etc. Thank you for your consideration.
The contact owns a 2015 Jeep Cherokee. The contact stated that an independent mechanic had previously replaced the rocker arm, camshaft, and coil packs; however, the failure recurred while driving at an undisclosed speed. Additionally, and the vehicle was making abnormal ticking sounds. Additionally, the headlights were inoperable. The vehicle was taken to the dealer where it was diagnosed with two bent valves in the engine. The vehicle was then taken to Stan McNabb HWY 55 Chrysler Dodge Jeep RAM FIAT (1200 E Carroll St, Tullahoma, TN 37388) where the computer was replaced; however, the dealer determined that the engine also needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 102,000.
- Estill Springs, TN, USA
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I was about half a mile from my job when I lost most of my engine power (my daily commute is about 9 min each way - 3 miles and a speed limit of 40). I was accelerating uphill from a red light and I reached about 15 miles an hour before I realized I did not have the power to get more speed. I pulled in and noticed white smoke billowing from my car but did not ever see a check engine light. I had a few coworkers come outside to take a look. There was still heavy white smoke. I got it towed to the garage we take our fleet trucks. My piston rings were compromised (is the theory) and it lead to a multitude of problems even though I stopped driving it within half a mile of noticing anything irregular about my car.
While I am driving and the kuds in car, the car completely power off calling into park before switching on. I was in a big big trouble. I checked online and found that cars 2014-2017 had a call for PTU that causes the same horrible situation that I was in. It was a nightmare. I used my car that never face any problem where I take of it and use it usually for serving my kids driving them to their school and activities. I face the problem 3 times yesterday 2 timed and thanks God while I was on the traffic light but to day is horrible while on the road.
I keep getting a "service shifter" alarm intermittently. When this happens it kills my speedometer, and disables the different drive modes available to me. Repairs have been unable to locate the fault, nor has the dealer any good reasoning why. Alarm will go away if I pull over, shut off the car, and open the door. Upon restarting the car it usually goes away for a day or more, but it always comes back. It seems to be worse when it gets colder, and the car has been running longer.
The contact owns a 2015 Jeep Cherokee. The contact stated that while attempting to accelerate, the vehicle stalled without warning. The vehicle was able to restart the vehicle. The failure recurred multiple times. The contact mentioned that the "Stop/Start function won't work" warning message illuminated. The contact mentioned that once the vehicle was able to operate another vehicle crashed into the vehicle. A police report was filed. The air bags did not deploy. The contact stated that there were no injuries sustained. The vehicle was towed to an auto shop. The dealer was not notified of the failure and the failure was undetermined. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 83,000.
Service shifter light is on all the time. Not sure why or what is happening. There is a notification on the dash that just says "service shifter' and all the lights are red by the gear shifter.
Car has been jerking almost immediately after buying it brand new. They supposedly "fixed" the problem but jerking has not stopped. it hesitates when trying to accelerate most times and when it shifts into gear it thrusts/jerks so hard. Vehicle has stalled on me numerous times in traffic while coming to a stop. very afraid to even drive it. It shifts into neutral while driving or turning. it completely shuts off sometimes while in traffic or turning. cars had to slam on brakes to prevent from hitting me. this happened on several occasions. had to get the motor mounds and transmissions mounds replaced. Driving down the highway changing lanes wheel felt like it locked up. getting off the interstate was very hard and scary. steering wheel would not let me turn completely. get it home after wrestling with it. turn it off, to see what the problem was thinking I need power steering. tried turning it bac on NOTHING! get it towed, needed a water pump, but found that my motor and transmission mounds needed replaced. after complaining about the jerking movement for so long dealership said it wasn't the transmission and it wasn't going to be covered under warranty. I put too much money into this what supposed to been a new car to have so many problems from the jump. why is their not a recall on this whole vehicle"???" Have all these issues but no recalls but 1 has been made. or I should say campaign. all these complaints about this particular car but no remedies for it. not even when they "update" "fix" it. too may problems. this is the worst car I've had. used cars didn't give me this much trouble. I need to be reimbursed for all the problems i should not have had from a new car. and not covered under warranty at all. clearly it has transmissions issues and engine issues. just wasting my time going to get these "fixes" for it not to be fixed not once. the date below is not the first time. it's only the most recent that my car has stalled, jerked and shut down. horrible car
1. My car has fully turned off while driving, on two separate occasions. The first time was a slow crawl and it shut off. The second time I was going roughly 30mph and it shut off. Both times, it shut off (including the instrument cluster, entertainment console, lights, etc.) after a couple of seconds everything came back on, but I had to put it into drive and recycle the key to get the engine to start back up. 2. When the car fully shuts off there is no way to accelerate, imagine if you pull out in front of someone and it shuts off, and you are stuck in the middle of an intersection? 3. The dealer has not been able to reproduce the issue (if you look up online, many people are having this same issue for the Jeep Cherokee). 4. No 5. No warning lamps or messages. Everything just completely shuts off and goes black.
Purchased 2015 Jeep Cherokee Latitude Dec 1, 2020 & Sept 2021 discovered something wrong with transmission, mechanic researched jeep & said previously there was a RECALL- TCM- transfer case reflash module, dealership/ manufacturer will not response to my calls to help with this problem.
Rocker bearings failed in the rear of the head. This impacted the right side intake camshaft. They replaced the rear intake and rear camshaft, rear and front rockers and also valve cover gaskets and upper intake seals. The only indication of a problem was a tapping sound coming from the engine. No warning lights on the console. If this had gone UN repaired the engine could have seized at any time while traveling causing an accident. The repair technician indicated that the new parts would not fail the way the original equipment failed. Chrysler has refused to pay for the repair.
A D V E R T I S E M E N T S
- Prior Lake, MN, USA