10.0

really awful
Crashes / Fires:
5 / 4
Injuries / Deaths:
0 / 0
Average Mileage:
30,579 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2016 Jeep Cherokee miscellaneous problems

miscellaneous problem

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2016 Jeep Cherokee Owner Comments (Page 1 of 14)

problem #271

Jun 062023

Cherokee

  • miles

A D V E R T I S E M E N T S

I have been trying to get into my dealer for months concerning this recall they continue ton give me the run around and have been no help

- Buffalo, NY, USA

problem #270

Jan 152024

Cherokee

  • miles
No accident but my Jeep Cherokee has a gushing leak - Oil Housing Filter is leaking oil straight into my engine - Auto shop informed me it is extremely dangerous and I cannot drive my car as it could cause my engine to catch fire, I am not without a car. I got quoted $847.70 - higher $800's to fix this. It is shown that there have been past recalls on other jeeps due to this. I have no way to pay for this. Jeep's engine light is on now and won't go over 40 MPH

- Iowa City, IA, USA

problem #269

Sep 012023

Cherokee

  • miles
After getting catalytic recall done my car has had delay and hesitation. The car is extremely hot underneath it and is loud while accelerating and idling. Have taken it back to the original dealership for the issue and they continue to say nothing is wrong.

- Orange Park, FL, USA

problem #268

Dec 312023

Cherokee

  • miles

A D V E R T I S E M E N T S

While I am driving my car feels like it shifts into neutral but I am still in park. no control of car and breaks. Then the dash says "Shift into P then select desired gear". The only was to get the car moving again is to shut it down and restart it. When I do this it makes a loud sound. This very dangerous as I do not have control of the car and it happens without warning. No errors, check engine light or anything. I have scheduled an appointment at the dealership but i cannot get an appointment for about a month.

- North Andover, MA, USA

problem #267

Oct 032018

Cherokee

  • miles
My Power Train Unit has failed to work properly and needs to be replaced. Several years prior to this occurring, my transmission kept skipping, jumping when I would accelerate from a stop, every time I took my vehicle to the dealership for this problem, it would not happen. They said, unless they personally witness this problem first hand, they could not repair my vehicle. My extended warranty has now expired. I believe the transmission skipping was the beginning of my PTU problem.

- Sacramento, CA, USA

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problem #266

Jun 012018

Cherokee

  • miles
When I am driving ( mainly around 40 mph ) my vehicles automatic transmission will out of the clear blue SLAM into gear. This does not happen all the time but many times. I have taken it to the dealership on numerous occasions but because they cannot get the vehicle to do it while they are driving it and it does not throw a code they are unable to find or fix the problem. I have called the Chrysler customer service number many times and have been told the supervisor will call me back but never does. This has been going on for the last 4 years.

- Independence , KS, USA

problem #265

Jan 282022

Cherokee

  • miles

A D V E R T I S E M E N T S

The car has been stalling when the fuel level reaches the half point for over a year now. Now it is stalling at any time regardless of the fuel line level. Recalls completed and up to date. Informed it was a software issue. Car still performing the same after recall.

- Atlanta, GA, USA

problem #264

Aug 212023

Cherokee

  • miles
I own a 2016 Jeep Grand Cherokee Trailhawk (VIN 1C4PJMBS8GW143187) that just had a Service Shifter message and required a shifter replacement due to a faulty shifter. My Jeep was in-service as of October 2015 and it is my opinion that it should have been a part of the S28 recall on the Grand Cherokees. I have requested reimbursement from Jeep and was told it would be denied because it was not under the covered VIN. I requested that the dealership keep the part in order to confirm it was the same defect, but they said it was already destroyed. I feel like Jeep did not do a wide enough recall to cover all vehicles with that defect and would ask for you to look into it and assist me with getting reimbursement for the costs incurred.

- Springfield , TN, USA

problem #263

Aug 292023

Cherokee

  • miles
Car hesitation to accelerate and jerks when driving from a start. Took it to the dealer and they couldn-??t get a code from issues. The issue happens sporadically but will be taking car back again to see if they can figure it out after next incident.

- Hazel Wood , MO, USA

problem #262

Aug 022023

Cherokee

  • miles
The vehicle just cuts off while in the middle of driving and everything shuts off. New battery installed 2 months ago, no loose cables, plenty of gas. Cutting off while driving poses a very bad hazard. The last time it happened the shop that had recently changed my oil two weeks prior said it was due to loose battery cables and it has now been a month since that occurrence took place. Now it's happening again.

- Jacksonville, FL, USA

problem #261

Jul 012023

Cherokee

  • miles

A D V E R T I S E M E N T S

My "service 4wd" light continues to come on and the shop said my PTU needs replaced but my VIN number isn't part of the recalls so it's going to cost me several thousand dollars.

- Oak Ridge, TN, USA

problem #260

Jun 012023

Cherokee

  • miles
For months now I keep having something wrong not sure whats wrong either it-??s engine, powertrain. It keeps doing different stuff. First it-??s acting like it want to dye like stall out for no reason. Sometimes it loses power like hitting the gas peddle but won-??t go engine just fires up. The other day I had issues trying to put into reverse to back up hit the gas and it just accelerated really bad but didn-??t move almost like it was stuck in gear. I-??ll be driving down road and out of nowhere my car accelerated gears to 3/4 wouldn-??t go down when i was going 40 on straight road. Took few minutes to unstick. Whatever is going on seriously needs looked into bc i am worried it-??s gonna cause me get hit. This been going on for couple years and i am about ready to trade my Jeep in for different dealer

- Antioch, TN, USA

problem #259

May 142023

Cherokee

  • miles
Blower module, a/c module and yes it-??s available anytime. For starters my a/c doesn-??t work completely and I have a newborn that cannot be in this vehicle due to that issue. Also with my first encounter with the issue, my car turned off and all the lights came on then turned off and warned that autostart/stop didn-??t work, and my emergency brakes didn-??t work along with my traction control. The a/c error has be confirmed by a dealer for me, but they said it was rare for a bunch of electronics to go out with it. The vehicle has not been looked yet by a manufacturer dealer due to money being tight. The car stopped working for about 5 minutes with my brother inside the vehicle. The lights flashed on then threw out all those warnings I had mentioned up top.

- El Mirage, AZ, USA

problem #258

May 162023

Cherokee

  • miles
Tire and brake, bear, park brake etc less 6 month issue

- Vassar , MI, USA

problem #257

May 082023

Cherokee

  • miles
PTU. Car jumps while in park

- Waynesburg, PA, USA

problem #256

May 012019

Cherokee

  • miles
Sometimes when driving a message comes up that says check shifter. I cannot get the message off and have to pull over and restart the car, Sometimes a couple of times before the message goes away. This happens often.

- Soddy Daisy , TN, USA

problem #255

May 062019

Cherokee

  • miles
Sometimes when I mash the gas pedal to pull out from a stop it hesitates and doesn't move, then is sluggish when it does. This has happened often. It's dangerous.

- Soddy Daisy, TN, USA

problem #254

Mar 012023

Cherokee

  • miles
Let's start with my vehicle was first in the shop back in February for a failed brake line. Some how it failed. Then my thermoset unit failed. Not sure why on that either. Then they noticed some other issues were fixed. I got my vehicle back. A few days later my vehicle was back in the shop because my transmission kept doing something causing me to keep getting kicked out of gear causing me to stop in the middle of the intersections which could have caused an accident. I lost my acceleration control and while driving I kept losing traction. Then supposedly fixed it. Then the same day I got it back I had to send it back to dealership due to the transmission kept getting kicked out of gear causing me to get stuck in the middle of an intersection. They finally towed it. Apparantly they need a part which is currently on back order for some unknown reason.

- Frederick, MD, USA

problem #253

Mar 082023

Cherokee

  • miles
received message on dashboard service transmission after 22,700 miles and bringing car to delearship where car was purchased and has been serviced I was just informed transmission is out need new transmission. This is my second Jeep at the same dealership with transmission being a faulty one, also with less than 25,000 miles

- Staten Island, NY, USA

problem #252

Dec 012022

Cherokee

  • miles
My dash is bubbling up. The topsy the windshield needs replacing.

- Chicago, IL, USA

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