Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety.

10.0

really awful
Crashes / Fires:
1 / 1
Injuries / Deaths:
0 / 0
Average Mileage:
4,785 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2016 Jeep Cherokee miscellaneous problems

miscellaneous problem

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2016 Jeep Cherokee Owner Comments

problem #6

Oct 042016

Cherokee

  • 12,000 miles

A D V E R T I S E M E N T S

The transmission shifts rough in the lower 3 gears. There is a bad jumping/lurching/banging when accelerating from a stop.

- South Lyon, MI, USA

problem #5

Oct 212016

Cherokee

  • 4,500 miles
On Oct. 21, 2016, while backing out of a parking space, another vehicle that had been parked behind me also backed up. Our two vehicles collided - bumper-to-bumper, at a slow speed (probably 2-3 mph). Very minor damage resulted - the reflector on my rear bumper was broken. I am surprised that my safety warning system did not activate to alert me to the impending collision. This system very reliably activates if I'm backing up and cross traffic is near, or if I'm approaching another vehicle while parallel parking. I'm wondering if this system has a "blind spot" that prevented it from working in the case of yesterday's collision.

- Reno, NV, USA

problem #4

Jul 312016

Cherokee

  • 1,358 miles
Buy a new jeppcherokee in silver spring darcars md. When I was driving down a small hill, suddenly a noise and the car stopped, call assistant road and sent a tow truck to take the car to criswell Jeep service, the technical S criswell Jeep service they diagnosed transmission, including the reemplasarian for a new one. All this hapend on July 31, 2016 and today September 9 2016 they still have not been able to fix the car the chysler already have my case

- Gaithersburg, MD, USA

problem #3

Aug 022016

Cherokee

  • 1,850 miles

A D V E R T I S E M E N T S

This car was purchased on June 30, 2016. We went on vacation July 18, 2016 in our new vehicle. At the time of the fire this car was just 32 days old. We pulled into a love's truck stop to refuel the car. The engine was turned off and I had begun refueling the car. Smoke was coming out of the hood. Upon opening the hood there was fire underneath the engine coming up both sides. Using water and a fire extinguisher we were able to put the fire out. We had the car towed to the nearest Jeep dealer. Chrysler is taking no responsibility even though there are numerous cases sited with engine fires on Jeep vehicles. They have refused a directive from nhtsb to issue a recall for this problem. With other people also refueling cars right next to us, this could have been a major catastrophic event. Chrysler, Jeep, my family and all those at the love's truck stop were very lucky that day, August 2nd, 2016.

- Bradenton, FL, USA

problem #2

Aug 132016

Cherokee

  • 9,000 miles
Center console in this 2016 Jeep Cherokee latitude AWD has design flaws as every time car hits a bump the console opens causing a distraction -- dealership has replaced the latch that did not work and then they replaced the whole console and as to date the console still opens.

- Milford, CT, USA

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problem #1

Jun 012016

Cherokee

  • miles
I purchased a 2016 Jeep Cherokee with an active drive II transfer case for the sole purpose of flat towing it behind an rv. All printed and on-line brochures clearly stated that the vehicle could be flat towed. I paid a lot of money for the upgraded drivetrain and waited 8 weeks for delivery only to be advised a few months later by fca that the vehicle is no longer towable as purchased. If the customer desires to tow the vehicle then the customer can purchase a newly released wiring kit and pay a dealer to install it. Additionally, the customer should upgrade their rv tow package to include a means for charging the Cherokee's battery while being towed. Chrysler says that they deem this required wiring kit as a 'customer satisfaction' action and that therefore, the customer has to pay for it. How is it possible that Chrysler / fca can get away with selling a vehicle as 'towable' and then subsequently require the customer to pay hundreds of dollars to fix their mistake? if the customer chooses to not add this fix then it is recommended that they do no flat tow. The consequence of flat towing without this fix is a possible severe wobble which can damage the vehicle and rv. It could also cause an accident if the situation gets out of control. The recall center sent out a notification of the issue to customers, but they are not considering this a recall issue. Instead, they are advising customers that there is an issue and to deal with it on their own.

- Norcross, GA, USA

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