This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Jeep will not repair my vehicle. I have attempted to schedule the ignition switch recall repair for a year. The dealership alleges that it does not have the parts. This vehicle is unsafe to drive. Three drivers in our family have experienced sudden shut-off of the vehicle while driving on city streets and the highway. We have been fortunate that we have not been involved in any accidents as a result. We are not able to completely discontinue our use of the vehicle, but have been forced to use other transportation whenever possible out of fear that the vehicle will shut off while driving and cause an accident. We are not in a financial position to sell the vehicle, especially in its defective condition. I would not, in good conscience, be able to offer the vehicle for sale without disclosing the defect, and I would owe more on the outstanding loan than the amount for which I could sell it. This is outrageous that Jeep will not repair the vehicle. How can it take more than a year to produce the part(s)" how can they continue to produce new vehicles while ignoring this problem" your notice states that the NHTSA is sincerely concerned about my safety, so I'm confused as to why Jeep is permitted to make this matter such a low priority (or completely ignore the problem). Please help, I don't want to become your next statistic.
The contact owns a 2007 Jeep Commander. The contact received notification of NHTSA campaign number: 14V438000(electrical system) and stated that the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
The contact owns a 2007 Jeep Commander. The contact stated that the vehicle lost power while driving. The vehicle was able to be restarted. The contact received notification of NHTSA campaign number: 14V438000 (electrical system) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was not available. The VIN was not available.
The contact owns a 2007 Jeep Commander. The contact received notification of NHTSA campaign number: 14V438000 (electrical system); however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Updated 02/10/16; 4/19/19
The contact owns a 2007 Jeep Commander. While driving at approximately 25 mph, the engine stalled. The vehicle was able to restart after three attempts. The failure recurred numerous times. The vehicle was taken to a dealer where it was diagnosed that the gear shift needed to be replaced. The vehicle was repaired, but the failure persisted. The contact received a notification of NHTSA campaign number: 14V438000 (electrical system) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was unknown.
- Trenton, NJ, USA
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The contact owns a 2007 Jeep Commander. The contact received a notification of NHTSA campaign number: 14V438000 (electrical system) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
The contact owns a 2007 Jeep Commander. The contact received notification of NHTSA campaign number: 14V438000 (electrical system), however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
The contact owns a 2007 Jeep Commander. The contact stated that the vehicle did not start and the check engine warning indicators illuminated. The contact stated that the failure was intermittent and the vehicle was able to be restarted after several days. The contact received notification of NHTSA campaign number: 14V438000 (electrical system) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The failure mileage was not available.
The contact owns a 2007 Jeep Commander. The contact received notification of NHTSA campaign number: 14V438000 (electrical system). The part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was aware of the issue. The contact had not experienced a failure.
The contact owns a 2007 Jeep Commander. The contact stated that the vehicle failed to start. The contact received notification of NHTSA campaign number: 14V438000 (electrical system) and stated that the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The approximate failure mileage was 140,000.
The contact owns a 2007 Jeep Commander. While the vehicle was parked, the contact's leg bumped the ignition and the vehicle stalled. The vehicle was able to restart. The vehicle was taken to a dealer where it was diagnosed that the ignition needed to be replaced. The vehicle was not repaired. The contact received notification of NHTSA campaign number: 14V438000 (electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time to perform the recall repairs. The manufacturer was made aware of the failure. The failure mileage was 106,000.
The contact owns a 2007 Jeep Commander. The contact received a recall notification for NHTSA campaign number: 14V438000 (electrical system) and stated that the part needed was unavailable to perform the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. The VIN was not available. Updated 02/08/16.
The contact owns a 2007 Jeep Commander. The contact received notification of NHTSA campaign number: 14V438000 (electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
The contact owns a 2007 Jeep Commander. The contact received notification of NHTSA campaign number: 14V438000 (electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made ware of the issue. The contact had not experienced a failure.
The contact owns a 2007 Jeep Commander. The contact stated that while driving at 40 mph, the vehicle lost power. The vehicle was taken to the dealer where the part needed for the repair was not available. The contact received notification of NHTSA campaign number: 14V438000 (electrical system). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was 93,000.
The contact owns a 2007 Jeep Commander. The contact received notification of NHTSA campaign number: 14V438000 (electrical system); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was aware of the issue. The contact had not experienced a failure.
The contact owns a 2007 Jeep Commander. The contact received notification of NHTSA campaign number: 14V438000 (electrical system) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. The VIN was not available.
The contact owns a 2007 Jeep Commander. The contact received notification of NHTSA campaign number: 14V438000 (electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue....updated 01/20/16 the consumer stated the vehicle failed while driving.
The contact owns a 2007 Jeep Commander. The contact received notification of NHTSA campaign number: 14V438000 (electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
The contact owns a 2007 Jeep Commander. The contact received notification of NHTSA campaign number: 14V438000 (electrical system) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The VIN was unknown. The contact had not experienced a failure.
A D V E R T I S E M E N T S
- Harrisburg, PA, USA