This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2007 Jeep Commander. The contact was driving approximately 35 mph when the vehicle stalled the illumination of the service engine soon warning light. The contact was able to restart the vehicle after turning the ignition several times. The vehicle was not taken to the dealer for repairs or diagnosis. The approximate failure mileage was 60,000.
The contact owns a 2007 Jeep Commander. The contact stated that while driving 45 mph, the vehicle stalled. The failure usually occurred when the vehicle increased speed to 40 mph. The contact called the manufacturer who referred him to the local dealer. The dealer could not identify the problem. The failure mileage was approximately 62,000.
The contact owns a 2007 Jeep Commander. The contact was driving approximately 65 mph when the vehicle stalled without warning. The vehicle was pulled over and upon restart, functioned as normal. The contact stated that the failure had occurred at least four times. The vehicle was taken to an independent mechanic where he was unable to diagnose the failure. The vehicle was not repaired. The manufacturer was notified and the contact was informed that the vehicle was not included in any recalls. The failure mileage was 80,000 and the current mileage was 95,000.
The contact owns a 2007 Jeep Commander. The contact was driving at various different speeds when he noticed that the engine would exhibit and unusual increase in rpms yet the vehicle would not accelerate. The failure recurred intermittently for approximately one year until while driving approximately 60 mph, the vehicle stalled without warning. The vehicle would not restart and was towed to an authorized dealer where they were unable to duplicate the failure. The vehicle was not repaired. The failure continued to recur intermittently. The vehicle was taken back to the authorized dealer where it was repaired but to no avail. The failure continued to recur intermittently. The failure mileage was unknown and the current mileage was 37,000.
The contact owns a 2007 Jeep Commander. The contact stated that whenever the engine was running and the vehicle was idle, the engine rpms would increase to unusually high levels. When engaging the brakes, the vehicle would momentarily lunge forward before coming to a stop. The vehicle was not inspected by a dealer nor was the manufacturer contacted to report the failure. The VIN was not available. The failure mileage was 20,000 and the current mileage was 26,000.
- Stow, OH, USA
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Loss of power on freeway. I have a 2007 Jeep Commander 4.7L V6. Twice while on the freeway the "service backup assist" light comes on, then all the tranny indicators light up, and vehicle loses all power. Very dangerous while on the freeway in rainy weather and no power. Dealer says my vehicle was not part of the recall and my warranty ended in January.
The contact owns a 2007 Jeep Commander. While driving approximately 70 mph on normal road conditions; the engine stalled without warning. The engine failed to restart. The vehicle was towed to an independent mechanic for inspection. The vehicle is in the process of being repaired and the cause of failure has not been determined at this time. The failure mileage was 56,000
The contact owns a 2007 Jeep Commander. While driving the vehicle intermittently stalls without any prior warnings. Usually after several attempts he was able to restart the vehicle to resume normal vehicle operation. The vehicle was in the process of being inspected by the dealer to determine the cause of the failure. The failure mileage was 18,000. The current mileage was 38,800.
I visited a dealership to diagnose why the check engine light was on in my vehicle, as well as to diagnose why it was losing acceleration when approaching highway speed. After about half an hour, I was advised by the service advisor, that, 'they have been seeing a lot of this' and the cause was the gear shifter console which needed to be replaced. She followed this by stating the replacement was not covered under warranty and provided me with the estimated cost. Perplexed, I inquired as to whether the cause was due to wear and tear and could this have been prevented through scheduled maintenance. Ms. Hawkins response was 'no'. further confused, I inquired as to why would the replacement then be the consumer's responsibility, as it would appear to me to have been a manufacturing malfunction. The rep's response was merely the same, the services are not covered under warranty and if not replaced the vehicle could get locked in the parked position while driving the vehicle. Thus I was forced to comply paying more than $600 in repairs.
My 2007 Jeep Commander stalled without warning while stopped at a traffic light in rush hour traffic. I pushed the brake and within seconds, the car stopped operating. Pushing the accelerator did nothing. I turned the car off, turned it back on, and was able to continue driving.
The contact owns a 2007 Jeep Commander. The vehicle began shaking and stalled when engaging the brake pedal. There were no warning lights before the shaking and stalling occurred. On two occasions the dealer diagnosed the failure and the second time they updated the computer. Twenty minutes after leaving the dealer the shaking and rattling recurred and has continued to become progressively worse. The dealer cannot diagnose the failure. The manufacturer was notified. The failure mileage was 24,200. Updated 5/14/09 the consumer stated when his foot was on the accelerator, it jammed to the floor. And the engine began to rev, the consumer attempted to apply the brake, but the vehicle continued to rev. Updated 05/14/09.
It happened shortly after purchasing my new 2007 Jeep Commander, it would give a hesitation while sitting at stop light or while in park like it was about to die, it would also rev up the engine like it was accelerating, we took it in a few months after we bought it, they said they found nothing wrong and did nothing at that time, it continued to do it, but we just put up with it because we figured we'd hear the same thing, (it don't happen every time we drive it, just periodically) so now, it's doing it more intensely, it's as if someone is mashing on the gas pedal while in park and also at stop lights while I have my foot on brakes, once it has jumped forward and I thought I would hit the car ahead of me. I took it in again, they reset the computer, and since, it has done it again a couple days after getting it out. I will call them back, but looking at the complaints online, it shows me something is terrible wrong with Jeep unintentionally accelerating, please help, I don't want to cause a accident or hurt myself or anyone else. I saved receipts from the dealership over this problem, please examine all our complaints, not everyone knows how to submit complaints to this Agency, just look online or perhaps check every single dealership, thank you
The contact owns a 2007 Jeep Commander. While driving approximately 30 mph on normal road conditions, the engine stalled unexpectedly while proceeding to a complete stop. The engine restarted after several attempts with the gear shifter placed in the neutral position. The warning indicators illuminated on the instrument panel. The failures occurred intermittently. The vehicle was taken to an authorized dealer and they stated that the failure was related to the electronic control unit (ECU). The dealer reprogrammed the ECU; however, the failure recurred on a separate occasion. The vehicle currently has not been repaired. The contact was concerned of the safety risk involved. The failure mileage was 38,000 and current mileage was 40,200. Updated 01/07/09. The consumer stated several components were replaced, but the stalling continued. Updated 01/08/09.
The contact owns a 2007 Jeep Commander. While driving approximately 10 mph, the engine stopped running without warning. The contact had assistance with moving the vehicle to the side of the road. After several attempts, the engine restarted and the vehicle was driven to the contact's residence. The RPM's raced without pressure being applied to the accelerator pedal. The vehicle was taken to an authorized dealer for diagnostic testing. The computerized system was reset, but there were no resolutions. The failure occurred on three separate occasions. The vehicle has not been repaired for the malfunctions. The contact was concerned of the safety risk involved. The failure mileage was 3,000 and current mileage was 14,000. Updated 11/07/08
Basically the engine stalls out while vehicle is at idle. Engine RPM's will increase up to 1200 and then drop to about 3000 rpms, and sometimes lower then this; almost to the point of killing the engine. It has occur twice to me, and three times to my wife.
The contact owns a 2007 Jeep Commander. While driving approximately 30 mph, the engine slipped into a lower gear and made a loud noise. The contact attempted to pull to the side of the road, but the power steering locked and the engine stalled. The vehicle was able to be restarted immediately. A few days later, while attempting to stop at stop light, the failure recurred except this time the control panel failed as well. The contact took the vehicle to the dealer, but they were unable to diagnose the vehicle. There are no recalls listed at this time; however, the contact is experiencing the same failures listed in defect investigation number EA07007. The vehicle has not been repaired and remains at the dealer. The failure and current mileages were 11,000.
My 2007 Jeep Commander has stalled on me about 7 times so far, four of which almost resulted in serious accidents. It also accelerates while driving at one speed to a faster speed, almost causing me to have a rear end accident! but the worst of it all is when I am sitting at a light with my foot on the brakes and the car will jerk forward, again, almost causing a rear end accident(mind you my foot is still on the brake when this happens!) I also have a problem with the air whistling sound when all windows are rolled up I need help or I need to turn this hazard in! I have small children!
I first noticed my car's engine dying out approx. 2 mo. After purchasing it. It happened at a red light, and I started it right back up, and thought nothing much of it. The engine would putter at red lights (3 times over time). This past Tuesday night, I left the grocery store, and the car would not go beyond 20 mph, no matter how I pressed the gas pedal. I had to drive with my emergency blinkers and take the access road home. I T was night, and I did't want to be hit or rear ended. I feel so disgusted, and angry, because I just purchased it this past summer on July 7, 2007.it has only approx 6,000 miles. This isn't normal. I have been reading about the deaths on the Jeep Commanders, where the car engine and all its lights will suddenly turn off, while driving at interstate speeds. I don't want my car anymore, I don't want to be a statistic. The car seemed normal the following morning. I am driving to and from work on the access roads. The problem with the local dealer here is that if the problem is not happening right before their eyes, they will write a computer print out that states "nothing wrong found", and send you away. I spoke to the general mgr. Jack dunn, and explained the situation he told me I had probably pumped some dirty gasoline in the engine, because he knew of the same type of problem that happened to me with other cars. He also told me that I should never let the gasoline tank go lower than half-full. I plan to take it in to the dealer this Friday.
On approximately 6 occasions while driving my 2007 Jeep Commander, the vehicle has unexpectedly just shut off completely, steering wheel locks so you can't steer and it is very scary. Especially since I have a 4 year old daughter who was riding with me on one occasion. I am now reading online of many people with this car who have the same experience. The dealer told me they reprogrammed the computer, but I am terrified to drive my new car. Dealer also indicated they are not getting a lot of cooperation from the manufacturer on this one (as internet entries from others indicate as well). This is extremely dangerous. It also happened to me while I was driving on I-75 at about 70 mph. Again, the whole car shuts off and you can't steer. Something needs to be done immediately before someone is killed.
A D V E R T I S E M E N T S
- Zebulon, NC, USA