This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I was driving down the highway and check engine light dings and vehicle comes to a stop, I was able to drift off to the side of the road but steering was locked up. Engine completely shut off. After about 5 mins I was able to restart engine and now the check engine light bas and traction control lights are on.
The contact owns a 2007 Jeep Commander. The contact stated that while traveling 75 mph, the steering wheel seized. The vehicle was moved off the roadway where it was shut down and restarted. The vehicle resumed normal function. The vehicle was towed to a private mechanic where the failure was not unable to be replicated. The vehicle was not repaired. The manufacturer was not contacted about the failure. The failure mileage was not available. The VIN was not available.
Was driving to work going about 60 mph and motor just shuts off. Had to pull off to the side of the road and turn off the key and tried to restart engine. It didn't start on the first try had to turn key off and tried again it started. It did the same thing when I was going home that morning had to do the same thing as above to get it started again. This is very dangerous I didn't have power steering or brakes luckily I wasn't on the freeway.
Slowing down at a traffic light and the vehicle stalled. Again coming close to causing a major accident because of so much traffic., the vehicle would not start again for about 30 minutes cause grid lock and chaos. All I could here was a clicking sound when trying to start it. This happened multiple times after that and the last time I ended up having to steer into a steep ditch to avoid rear ending an 18 wheeler. I had my kids with me at the time. I contacted the dealer and got no help.
My wife was driving to church with my daughter and the vehicle stalled without warning for the 7th or 8th time since we bought the vehicle. There was heavy traffic at 6pm and it scared her and my 9 yr old daughter to tears. This vehicle is a real danger to my family and the lives of others. It does not start at this point.
- Hendersonville , TN, USA
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The contact owns a 2007 Jeep Commander. The contact stated that while the vehicle was parked, she noticed fluids from under the vehicle. The vehicle was towed to a mechanic where it was determined that the leak was coming from the rack and pinion. The mechanic informed the contact that they had to replace the rack and pinion, the power steering assist and the power steering pump.the manufacturer was not notified of the issue. The failure mileage was 57,000.
While driving down the road the Jeep shut off, complete loss of power, brakes and steering then after a few seconds turned back on. This had happened 4 times within 10 mile. This is not the first time that this has happened. I had taken it to the dealership so they could plug it into their computer. The results were negative and could not find any problems. Searching online, there are several other Jeep owners that are having the same problem. There needs to be a recall on these vehicles before someone gets hurt or killed.
Driving at 70 mph on tollway and vehicle stalled and steering wheel column locked up. This happened two days ago and is occurring more often. It is extremely dangerous because the steering wheel column locks as you are driving. It has happened four more times. I now do not want to drive the vehicle because I fear for the safety of myself and my daughter.
The contact owns a 2007 Jeep Commander. While driving approximately 65 mph, the vehicle stalled and the steering wheel seized. The contact was able to restart the vehicle and it was taken to the dealer for diagnostic testing. The technician advised that the automatic shut down relay would have to be replaced. The vehicle was repaired but the failure recurred. The vehicle was towed to the dealer where the technicians advised that the power train control module would have to be replaced. The vehicle was repaired. The contact stated that she did not feel comfortable driving the vehicle after the repairs. The approximate failure mileage was 59,000.
Car stalls, dies and suffers a loss of control while decelerating. This has occurred 7 times in total now. Complete loss of engine power, power brakes, and steering. Unacceptable danger to my family and others on the road.
The contact owns a 2007 Jeep Commander. The contact noticed a flat metal plate underneath the vehicle that was striking against the stopper, causing a deep gash. The stopper is a curved metal plate that controls the steering wheel from turning too far left or right. The failure occurred without warning. The vehicle was taken to an authorized dealer and they stated that the failure was due to faulty design. The technician recommended that a diagnostic be performed. The contact is in the process of taking the vehicle back to the authorized dealer for a diagnostic. She was concerned of the safety risk involved. The VIN was unknown. The failure and current mileages were 19,000.
The contact owns a 2007 Jeep Commander. While driving 15 mph, the contact lost steering ability and the instrument panel dimmed. The vehicle was turned off and restarted to regain power and steering ability. The dealer was unable to determine the cause of failure. The VIN and engine size were unknown. The current mileage was 29,000 and failure mileage was 6,000.
A D V E R T I S E M E N T S
- Maugansville, MD, USA