This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The recall (N23 NHTSA 13V 225) per shanepua, of Chrysler, that is now causing major problems on my vehicle was not tasked to my specific vehicle and they won't honor the recall. The other 2 recalls were poorly done in Feb 2020 and is now again causing problems.
The contact owns a 2008 Jeep Commander. While driving at approximately 25 mph, the front passenger side axle fractured causing the front passenger wheel to fracture and detach. In addition, the brake lines fractured and the brakes failed. The vehicle was skidding out of control and crashed into a concrete curb. The air bags did not deploy. A police report was filed and no injuries were reported. The vehicle was towed to an independent mechanic but was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 125,000.
It seem that the majority / every Jeep Commander or G. Cherokee has gone through one or more rack and pinion replacements. It is difficult to even find a steering rack to replace the defective one... as if that will last long. Chrysler needs to address this issue as if there are not enough issues with these newer Jeep. I will never purchase a 2005 or newer Jeep again! Chrysler has really dropped the ball on this and completely ruined a great name for Jeep and their products. This Jeep is falling apart at not even 80K miles. If I had to pay someone - the dealer /"stealer" to replace all the defective parts I would have to sell my home. I have buckets and buckets of parts (rubber suspension components, ball joints, seized brake components etc etc) and now this. Nothing can be worked on, if you take it apart you better buy a new one. Everything is throw away.
- Olmsted Falls , OH, USA
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The contact owns a 2008 Jeep Commander. While driving at an unknown speed, the instrument panel lights illuminated and the vehicle began pulling from left to right. The vehicle veered off to the right and drove into a ditch. There were no injuries and a police report was filed. The vehicle was towed to a collision center and the mechanic stated that the suspension failed. The vehicle will be repaired. The failure and current mileages were 8,000. Updated 08/14/09. Updated 08/17/09
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- Minden, NE, USA