This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owned a 2010 Jeep Compass. While driving 25 mph, another vehicle turned left without yielding the right of way. As a result, the contact slammed on the brake pedal and rear ended the other vehicle. The driver's seat belt failed to engage and all the air bags deployed. A police report was filed. The contact sustained minor injuries and burns to the left arm, which did not require medical attention. The vehicle was able to be driven to the side of the road and was towed to a lot. The vehicle was later deemed destroyed. The windshield, passenger side headlight, and driver's door were damaged. The contact mentioned that in 2017, the vehicle was repaired per an unknown recall at the faricy boys Chrysler Jeep (4950 new car dr, Colorado springs, co 80923, (855) 846-8666). The dealer and manufacturer were not made aware of the failure. The vehicle was not diagnosed. The failure mileage was 120,000.
The contact owns a 2010 Jeep Compass. The contact received notification of NHTSA campaign number: 16V668000 (air bags, seat belts); however, the part for the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact stated that the air bag warning indicator illuminated. The approximate failure mileage was 150,000. The contact called larry H. miller Chrysler Jeep Dodge Ram albuquerque (8528 lomas blvd ne, albuquerque, nm 87710, 505-404-0108). The dealer stated that they were unable to provide a timeframe for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was 150,000. Parts distribution disconnect.
The contact owns a 2010 Jeep Compass. The contact received notification of NHTSA campaign number; 16V668000 (air bags, seat belts); however, the part for the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called van andel and flikkema Chrysler Jeep (3844 plainfield ave, ne, grand rapids, mi 49525; 616-363-9031) and was informed that the recall repair appointment had to be rescheduled for the fourth time with given cause. The manufacturer was made aware of the issue, contacted the dealer, but was unable to expedite the dealer's appointment. The contact had not experienced a failure. Parts distribution disconnect.
The local dealership ipac (ingram park Chrysler Dodge Jeep Ram) san antonio, Texas 210.998.9782 is not providing me with assistance in repairing my recalled vehicle. My Jeep was dropped off August 24, 2017 with the dealership and I was notified that an additional part needed to be ordered to complete the recall repair. I was told it would take 3 days to get the part in. I left my car until Monday 8/28/17 and when car was still not repaired I picked up so I could take my grandchildren to school. I was told I would be called when the part came in. It is now September 5th and I have not heard back from service dept. I have called 4 separate occasions and keep getting transferred to a line no one answers and with no voice mail. I was assured by ray that communication would not be an issue. I have also tried chatting with the store online and no one will answer my questions regarding the status of recall repair. I keep being told someone will call back and no one does. I am now going into week 2 since I made contact with the service dept to have my Jeep repaired. My Jeep is still not fixed and there is no scheduled date for repairs to take place.
Takata recall. The contact owns a 2010 Jeep Compass. The contact received notification of NHTSA campaign number: 16V668000 (air bags, seat belts) and stated that the part was not available within a reasonable time frame to schedule the recall repair. The dealer (cross Chrysler Jeep Fiat, 1501 gardiner ln, louisville, ky 40218, (502) 459-9900) did not give a specific date for when the part would become available. The manufacturer was contacted and could not provide an estimated date for when the contacts vehicle would receive the recall repair. The contact was not experiencing a failure. VIN tool confirms parts not available.
- Louisville, KY, USA
Search CarComplaints.com for these popular complaint phrases...
The contact owns a 2010 Jeep Compass. The contact received notification of NHTSA campaign number: 16V668000 (seat belts, air bags) however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer was not contacted. The manufacturer was contacted at 800-853-1403. The manufacturer stated that the parts would come within 2 months. The manufacturer was made aware of the issue and a case number was not provided. The contact had not experienced a failure. VIN tool confirms parts not available.
Takata recall. The contact owns a 2010 Jeep Compass. The contact received notification of NHTSA campaign number: 16V668000 (seat belts, air bags) however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2010 Jeep Compass. The contact received notification of NHTSA campaign number: 16V668000 (air bags, seat belts). The part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2010 Jeep Compass. The contact received notification of NHTSA campaign number: 16V668000 (air bags, seat belts) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair the contact had not experienced a failure. The VIN was not available. Parts distribution disconnect. Updated 03/03/17
Jeep Compass 2010 back seat seatbelts are very loose and do not lock. When installing a car seat there is no way to make it stable or safe that I can find due to the seat belts not staying tight. Very concerned.
A D V E R T I S E M E N T S
- Colorado Springs, CO, USA