2.4

hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
64,456 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2011 Jeep Compass fuel system problems

fuel system problem

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2011 Jeep Compass Owner Comments

problem #2

Jul 302021

Compass

  • 105,000 miles

A D V E R T I S E M E N T S

The contact's son owns a 2011 Jeep Compass. The contact stated while his son was exiting the parking lot and driving approximately 15-25 MPH, the vehicle inadvertently stalled and the steering wheel locked-up. The contact did not know whether there were warning lights illuminated. The contact's son was able to veer to the side of the road. The contact stated his son was able to restart the vehicle and drove to his destination. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The contact stated that the failure reoccurred while driving. The contact's son was able to restart the vehicle and drove to the dealer. The dealer diagnosed that the roll over bent valve in the fuel tank was not closing properly leaking fuel into the EVAP system causing the vehicle to stall and lock the steering wheel. The vehicle was repaired. The manufacturer was made aware of the failure and referred the contact to NHTSA for assistance. A case was opened. The approximate failure mileage was 105,000.

- Simsbury, CT, USA

problem #1

Jan 222013

Compass 4-cyl

  • 23,911 miles
Vehicle was not accelerating properly. Bucking and jerking for the first approx. 500' of acceleration. Very unsafe when pulling out into traffic. Acted as if it were out of gas, then would finally kick in. The problem was reported 1/22/13, and a computer update was performed by the dealership. The problem occurred again. The vehicle was brought to the dealership 1/31/13 and the dealership couldn't find a problem. Returned the vehicle to owner. The vehicle continuously had this problem, however, it was random and could not be re-created by the dealer. The vehicle was brought back to the dealership 4/5/13. A test drive was performed with the owner for 106 miles, but the problem could not be recreated. The vehicle kept randomly failing to accelerate. Finally, on 4/11/13, the vehicle was not accelerating properly and the dealership was able to witness the problem. Dealership replaced fuel pump. So far the issue has not re-occurred, however, this report is being filed in order to notify the safety board of potential safety issue and danger to public. This driver was nearly killed because of the vehicles failure to accelerate in high speed traffic. The dealership's refusal to find a problem when "no computer codes" would come up didn't help. This report was written by the owner.

- Tampa, FL, USA

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