This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Problem... driving down the road or stopped at light or in the middle of a turn or on expressway... it would shut off without warning, sometime it would restart immediately, sometimes not!!!... extremely dangerous situations developed, which I was lucky!!! 1996 Jeep Grand Cherokee, 4.0, 6 cyl.... spent 6 months doing repairs/ replacement parts and many, many dollars spent tracking down part after part. Using diagnostics machine to determine faulty part... problem was the power control module ( PCM or ECU same part) was defective and either was misreading codes or giving out bad codes to parts (like to the crank shaft position sensor or the coil, or the 01 or 02 ox sensors or it goes on and on and on). Not sure how it works but you get my drift. Since signing up with cnet.com, have found many people across America with the same issue on Jeep with different years (1994/2000) and models. To search... look up Jeep stalls or Jeep fixed and you will see other topics and forums around that topic and you will also see where the manufacture doesn't know how to address the problem either. Another possible recall issue is the screws that hold the PCM might be too long and are grounding out the unit after paint wears off on firewall... important to read all articles and different forums!!!... is a must lastly... instead of replacing PCM's, is it possible to have the PCM re flashed under recall"?? I'm stretching, but maybe electrical power storms and rain is causing parts to defect??" lastly... Jeep parts consists of module power units that work or don't work but the PCM reads the codes and adjusts the workable of the motor... another issue is that there are several issues that will shut down the motor besides the fore mentioned parts... ie... asd relay, the security system, door locks, steering column, the electronic key, the back windshield wiper...
Jeep Grand Cherokee customer had recall work done and paid out of pocket customer states that she followed the instruction for reimbursement but has not received money* the consumer was told if she didn't have proof that payment was made for the repair, she would not be reimbursed.
- Bettendorf, IA, USA
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- Miami, FL, USA