10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
16,667 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

1997 Jeep Grand Cherokee accessories - interior problems

accessories - interior problem

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1997 Jeep Grand Cherokee Owner Comments

problem #6

Apr 012002

Grand Cherokee

  • 100,003 miles

A D V E R T I S E M E N T S

1. came out of gear when in park and crashed sustaining $5000 dollars in damage. Had received a letter from daimler-Chrysler in 2002, however it was not dated stating the car could do this. No recalls were present at the time. They denied any problem when car crashed. Called an attorney who was a relative that told without a doubt (100%) the car would do this. He then called me back and stated he could not represent me because he represented daimler-Chrysler. He was hired by Chrysler after he bought a viper from them that was a lemon and he shoved it you know where and won. They realized what an outstanding attorney he was then hired him. Talk about family ethics. They finally installed the secondary detent system in 12/2008. I was told it was repaired. 2 the car is stalling at high speeds, during U turns, while at stop signs. It to dangerous to drive. Jeep keeps telling me they can not find anything on diagnostics. I was out of town 250 miles from home and they want me to drive an unsafe vehicle back to the. They have been rude, evasive and blaming me. After $500 there diagnostics showed nothing. It has been to 5 other mechanics and know one has been able to diagnose the problem. I now have a 1997 Grand Cherokee limited that is loaded that is dangerous and worth nothing. 3 if they insist on arbitration and a chance to fix it you will lose. It is worth your money to hire a lemon law attorney from the very beginning.

- Fresno, CA, USA

problem #5

Jul 101998

Grand Cherokee 4WD

  • miles
Right front door light came loose, license plate bulb failed and was replaced.

- Scarsdale, NY, USA

problem #4

Jul 101998

Grand Cherokee 4WD

  • miles
Right front door light came loose, license plate bulb failed and was replaced.

- Scarsdale, NY, USA

problem #3

Sep 252001

(reported on)

Grand Cherokee 4WD

  • miles

A D V E R T I S E M E N T S

First problem : ignition stops working, if steering is truned and then tried it starts.this problem happens anytime. Dash light dims if I puts on the headlight and flickers while driving.

- East Brunswick, NJ, USA

problem #2

Aug 012001

Grand Cherokee 4WD

  • Automatic transmission
  • miles
Consumer was calling in regard to NHTSA recall 97V194002N/ manufacturer's recall 755. While attempting to pull into traffic vehicle ran out of gas, although gas gauge read 1/4 of a tank. Dealer has been contacted for this problem, but refused to remedy problem free of charge even though vehicle was experiencing same problem. Consumer's vehicle was manufactured three days after the cut-off date as stated on recall. When the driver depresses the gas the vehicle bogs down and then takes off, the driver's door dome light is inoperative intermittently due to open circuit, dealer replaced dome light switch. Nlm

- Attebloro, MA, USA

problem #1

Apr 012000

Grand Cherokee 4WD

  • miles
1)"front sway link eliminator bars" both failed after front cv joint replacement causing very poor/dangerous handling. Dealer refuses to consider that prior removal caused damage, says they were rusty. 2) windshield wipers fail while going over bumps. Dealer refuses to cover under warranty. Wants nearly $400 for repair. 3) door locks, dome lights lock and unlock by themselves while vehicle is running or not, causing passangers/keys to be locked inside. Dealer refuses to fix. 4) check engine light comes on and vehicle fails to start, after several minutes vehicle then starts. Dealer refuses to believe there is a problem and won't fix under warranty.

- Minocqua, WI, USA

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