4.6

definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
23,334 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

1997 Jeep Grand Cherokee suspension problems

suspension problem

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1997 Jeep Grand Cherokee Owner Comments

problem #8

Aug 272003

Grand Cherokee 4WD

  • Automatic transmission
  • 121,668 miles

A D V E R T I S E M E N T S

Vehicle driven at 60-65mph on freeway, hit several bumps in road. Vehicle front right end began shaking like had a blown out tire. Took vehicle to dealership, checked out, told steering dampner needed replaced. Replaced dampner. Drove 20 miles, same problem occurred.

- Fort Benning, GA, USA

problem #7

Jan 012003

Grand Cherokee 6-cyl

  • Automatic transmission
  • 65,000 miles
Rattling in front end over minor bumps. Shocks already replaced, front-end checks out by mechanic. Also, popping and slipping of front-end into turns at slow speeds and right after a turn. It sounds dangerously like front-end is going to fall apart. I heard it's expensive and everything checks out so I desperately need help before I discard the vehicle altogether.

- Atlanta, GA, USA

problem #6

Jul 052000

Grand Cherokee

  • miles
Something in front of vehicle is causing noise, dealer stated possibly a differential problem, but consumer could drive an additional 6000 miles before needing repairs, however he also stated that it was possible for a defective bearing to freeze while driving. Serpentine belt replaced. Front brakes replaced. Air conditioner does not cool properly, dealer found no leaks.

- Cresco, PA, USA

problem #5

Jan 242001

(reported on)

Grand Cherokee 4WD

  • miles

A D V E R T I S E M E N T S

Front brakes replaced 1 year ago then received recall, winshield washer motor failed, power windows failed. Poor braking and vibration in pedal scraping noise from back end - rear bearings, differential, brakes and rotors need replacement.

- Poughquag, NY, USA

problem #4

May 051999

Grand Cherokee

  • miles
While driving on highway at approximately 65 mph front end vibrated, causing wheel to move from right to left. Dealer/manufacturer notified.

- Abingdon, MD, USA

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problem #3

Jan 201997

Grand Cherokee 4WD

  • miles
The Jeep pulls to the right. I have had it aligned, no cure. Now one dealer tells me it was "designed" that way. Nonsense. Another dealer at least admitted that they are getting that problem a lot. I see some in your databse already. It is a road hazard because if you ever divert your attention, it immediately wants to go right. I really would like it fixed or be indeminified for it. Thanks, wyman.

- Mountain View, CA, USA

problem #2

Mar 161998

Grand Cherokee

  • miles
Consumer experiencing problem with front end. When vehicle exceeds 65 mph on two- wheel drive and 45 mph on four- wheel drive, vehicle would vibrate. Dealer notified, and has inspected vehicle on two occasions. Condition cannot be resolved at this time.

- Cary, NC, USA

problem #1

Sep 091997

Grand Cherokee 4WD

  • Automatic transmission
  • miles
Front axle failed, causing improper alignment and tire failure.

- Baltimore, MD, USA

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