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10.0

really awful
Crashes / Fires:
107 / 0
Injuries / Deaths:
76 / 3
Average Mileage:
0 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

1998 Jeep Grand Cherokee transmission problems

transmission problem

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1998 Jeep Grand Cherokee Owner Comments (Page 5 of 15)

« Read the previous 20 complaints

problem #206

Sep 272001

Grand Cherokee 4WD

  • miles

A D V E R T I S E M E N T S

Placed vehicle in park and left idling. Got out and vehicle jumped to reverse..

- Kiefer, OK, USA

problem #205

Dec 262001

(reported on)

Grand Cherokee 4WD

  • miles
On three separate occasions the vehicle proceeded in reverse after being placed in the park mode. On one instance driver was out of the car to close the gate and vehicle almost ran her over. Wheel was turned so vehicle traveled on a curved path in the parking lot, hitting the curb and allowing the driver to catch up with the vehicle and shut it down. Another instance occurred at the same location but driver had not completely exited the vehicle to shut the gate when the car began to travel in reverse.

- St. Joseph, MI, USA

problem #204

Dec 202001

Grand Cherokee

  • miles
While vehicle was parked in parking lot put vehicle in park and vehicle rolled backwards. Consumer ran to try to stop vehicle, it dragged consumer a distance before consumer could finally stop vehicle. Have not contacted dealer.

- Houston, TX, USA

problem #203

Dec 192001

Grand Cherokee 4WD

  • Automatic transmission
  • miles

A D V E R T I S E M E N T S

Ea 01 017/roll away in park: While parked and idling on a slight incline driveway vehicle jumped out of gear and rolled into reverse, resulting in a collision, dealer/manufacturer contacted.

- Marshfield, MA, USA

problem #202

Apr 262000

Grand Cherokee 4WD

  • Automatic transmission
  • miles
Consumer stated while vehicle was parked, it jumped into reverse, resulting in a collision.

- Frenchlick, IN, USA

problem #201

Dec 132001

Grand Cherokee 4WD

  • Automatic transmission
  • miles
PE 01 021/roll away in park: While parked and idling in driveway vehicle inadvertently jumped out of gear, rolled into reverse, and hit consumer, then struck a tree before stopping, consumer sustained minor injuries. Prior to the incident, for two days the RPM was at 3000 on the highway, the engine sounded like it never shifted into the final gear for cruising.

- Shadeville, KY, USA

problem #200

Oct 021998

Grand Cherokee 4WD

  • Automatic transmission
  • miles

A D V E R T I S E M E N T S

Vehicle was put into park, however remained in reverse, causing damage to vehicle, claim number 05-4271-788.

- Unknown, AK, USA

problem #199

Dec 012001

Grand Cherokee

  • miles
While vehicle was idling in the park gear, it started rolling in reverse. Consumer was knocked down, and the vehicle rolled over her legs when she attempted to open door and stop movement. Vehicle moved at an unknown distance, and struck a mailbox before being stopped by a neighbor. Dealer has not examined vehicle for this problem. Please provide any additional information / documentation.

- Wendell, NC, USA

problem #198

Nov 022001

Grand Cherokee

  • miles
Consumer had parked vehicle with engine running and shift in park. Then, stepped out of vehicle, and noticed that it started rolling backward on a flat road. Then, vehicle stopped at the curve. Consumer noticed that shift had moved from park to drive without a prior warning.

- Poterville, CA, USA

problem #197

Nov 272001

(reported on)

Grand Cherokee

  • Automatic transmission
  • miles
After putting vehicle in park vehicle started rolling backwards.

- Tolland, CT, USA

problem #196

Sep 292001

Grand Cherokee

  • miles

A D V E R T I S E M E N T S

No summary listed for above vehicle.

- Dunwoody, GA, USA

problem #195

Sep 212001

Grand Cherokee 4WD

  • Automatic transmission
  • miles
Vehicle was in park and jumped into reverse, hitting a pole, contacted dealer, and Chrysler sent out a representative to test vehicle in a special investigation, and stated nothing was wrong.

- Veradale, WA, USA

problem #194

Jun 202001

Grand Cherokee 4WD

  • miles
My mail box is on a hill and twice now it has jumped from P to R. the first time I was still in the vehicle..no problem. The second time it almost ran over me as it came down the hill....I jumped in to stop it and it almost rolled down the hill and threw me out the drivers side...I hung on and it bounced off one side of road and into ditch on opposite side where door caught and it bent the door backwards but it slowed momentum and did a 180 and headed down the hill forwards. I was bruised up but ok...neck still hurts some. Seeing chiropractor...turned in to farm bureau...had to have new door and side panels.

- Poteau, OK, USA

problem #193

May 012001

Grand Cherokee

  • Automatic transmission
  • miles
Vehicle jumped from park to reverse while engine was running. Damages were estimated at three thousand dollars. Consumer was not parked on an incline. Dealer has been contacted.

- Oklahoma City, OK, USA

problem #192

Jun 061999

Grand Cherokee 4WD

  • miles
Vehicle was left running and in park. 45 seconds to one minute after being parked, it rolled backwards out of the parking spot, across a narrow roadway and hit a wall. The reverse lights did not come on. I witnessed the event (fortunately nobody was injured - although very, very close). However, I pursued the issue without success. I was able to recreate the problem with the transmission. The dealership said there was nothing wrong with the shifter even though they agreed that it was visibly showing "park" but was in fact, engaged in reverse. I suspected that they were familiar with the problem before I brought the car to them. I sold the car shortly thereafter as a result of the incident. I am submitting this complain just in case my incident can help with the current investigation. There was obviously a defect in the shifter. I knew others would have the same issue and sooner or later something would come of it for Chrysler. I documented the entire event, however, currently have not been able to find my documentation (this took place over 2 years ago. Yet, I am still looking). I hope I can help with the investigation, I am very knowledgeable about automobiles, there was definitely a defect in the design of the shifter console  I am absolutely certain of it.

- New York, NY, USA

problem #191

Sep 202001

Grand Cherokee 4WD

  • miles
On 9/20/01 at 12:15am I was proceeding North bound on I-95 and pulled off to the side of the road at mile marker 71.7 after hearing a noise under the Jeep. I put the vehicle in park with and left the engine running. I was on a flat surface, aprrox. 15 feet off the right shoulder of the road. I exited the vehicle and took 1 or 2 steps toward the rear when the drivers door hit me, throwing me toward the seat, where I became wedged between the door frame and floor below the seat, the vehicle was in reverse. I was drug approx. 20-30 feet before I became dislodged from the vehicle. The vehicle continued in reverse. I was able to get up and run after the vehicle and re-enter the Jeep and apply the brake. While the vehicle was in reverse it ran over a 2 1/2 metal pole with a reflector on it. The Jeep sustained front and rear bumper damage and both needed to be replaced. The injuries I sustained 1. major bruising to my to my chest, breasts and both arms. 2. laceration to my right elbow. 3. major abrasion (road rash) to my lower abdomen. 4. abrasions to both knees. I contacted daimler Chrysler and on 11/1/01 an investigator by the name of john tedder came to evaluate the vehicle. On 10/14/01 I received a letter from daimler Chrysler, which stated that after they reviewed the inspection report they were unable to duplicate my concerns about the vehicle. Their inspection revealed that the accelerator pedal, throttle cable, return springs and all associated parts were operating properly. It also noted that the parking pawl and brake inter-lock systems were also operating. Therefore, they decline any responsiblity associated with the incident. Can NHTSA please keep me informed if possible to any investigative reports you may have?

- Abingdon, MD, USA

problem #190

Apr 151999

Grand Cherokee

  • Automatic transmission
  • miles
PE 1 021: Roll away in park: While parked and idling in parking lot vehicle jumped out of gear, and inadvertently rolled away in reverse hitting a parked vehicle. Dealer was notified. Feel free to provide any further information concerning this matter.

- Oxford, AL, USA

problem #189

Nov 022001

Grand Cherokee

  • Automatic transmission
  • miles
Vehicle was parked engine running, emergency brake not applied, and vehicle suddenly went backward, consumer tried to jump into vehicle to stop it, but was hit by the door, vehicle hit a cement curb, then hit a tree. Consumer suffered minor injuries. Damage to vehicle unknown.

- Porterville, CA, USA

problem #188

Nov 022000

Grand Cherokee

  • miles
Vehicle jumped out of park into reverse while vehicle was running and unattended. As car traveled in reverse owner sustained injuries trying to get in to regain control of the Jeep. Jeep sustained damage from running over a metal box and backing into a tree while rolling in reverse

- Porterville, CA, USA

problem #187

Oct 272001

Grand Cherokee 4WD

  • Automatic transmission
  • miles
Vehicle was parked with engine running, park brake was not engaged, when it suddenly went backward about 15 ft down a slight incline, hitting a tree and tipped on its side. Consumer was able to turn off engine. Consumer sprained thumb, consumer noticed back up light lights were on as it was laying on its side.

- Rexford, NY, USA

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