This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The airbag light came on a few weeks ago. I took my vehicle in to find out what the issue was. A clock spring had broken in the driver's side airbag, rendering the airbag undeployable. The original estimate for repair was $309+ tax. The mechanic tried to repair but realized that the only way to fix the airbag is to replace the entire steering column at a cost of $1800. I called Chrysler to report this issue to them, and they refused to help even though it was their design that rendered this repair of an important safety feature so expensive it is unconscionable.
- Seatac, WA, USA
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- Seatac, WA, USA