10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
0 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

1999 Jeep Grand Cherokee suspension problems

suspension problem

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1999 Jeep Grand Cherokee Owner Comments

problem #12

Nov 052003

Grand Cherokee

  • Automatic transmission
  • miles

A D V E R T I S E M E N T S

While driving at 50 mph, the steering wheel started to shake and pulled to right. Problem still exists. There was another occasion where the vehicle had gone out of control on wet metal grading due to the problem not being resolved. As of 12/15/03, nothing was done to repair the problem. (the right rear axle housing was bent)

- Jacksonville, FL, USA

problem #11

Jul 092003

(reported on)

Grand Cherokee 6-cyl

  • miles
Problems with failing axles and transmission. The consumer felt the manufacturer should fix the outstanding problems with axles and transmission and give a warranty for the power train. The vehicle experienced a noise while the vehicle was in motion. Also the window lift leaked, the rear absorbers, the rear passenger window leaked air, the seat belt mounting bolts, fire hazard on the manifold debris shield, brake pedal pulsated wildly(front rotors turned), the passenger window had stuck shut, the exterior mirror had broken off, and the transmission slammed into reverse. There was a buzz in the rear which had progressed to a howl. Refer to ODI# 10029353

- Virginia Beach, VA, USA

problem #10

Apr 222003

(reported on)

Grand Cherokee 6-cyl

  • miles
The vehicle experienced the following problems: No horn, interior lights, or door locks, the ABS/brakes lights were on, continuous overheating when idled, despite repeated brake work, they were still a problem, the dashlights didn't get bright as normal, hissing noise in the brakes (booster was replaced), blower motor was inoperative along with mode position (replaced blower motor resister wiring harness), front pinion seal leaked and was replaced, there was a broken bolt in the rear stabilizer bar (removed), when the vehicle was placed in drive from park, it shifted hard (replaced driveshaft), the control module was replaced, the brakes pulsated on numerous occasions (tsb was completed), the blower module was replaced, all gauges stopped working, all warning light would come on, the engine temperature climbed higher than normal (replaced the fan power transmitter), the windshield wipers had become inoperative, and the arm had broken (replaced the rear arm). The consumer requested the dealer to back the vehicle. Mr scc

- St Paul, MN, USA

problem #9

Jun 012002

Grand Cherokee 4WD

  • Automatic transmission
  • miles

A D V E R T I S E M E N T S

The rear wheels locked up causing the vehicle to spin 180 degrees and crushed with another vehicle. The cause was determined to be a broken clip that holds rear axle in place. Left rear axle, bearing and seal were replaced. The clipper mounting bracket was replaced.

- Cincinnati, OH, USA

problem #8

Dec 262001

Grand Cherokee 4WD

  • Automatic transmission
  • miles
Vehicle was making a loud noise. Took it to dealer who indicated rear end went out on vehicle. Consumer states that carrier bearings and pinion bearings originally failed at 64000 miles and failed again at 94000.

- Phoenix, AZ, USA

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problem #7

Jul 142001

Grand Cherokee 4WD

  • Automatic transmission
  • miles
Vehicle has problems in rear end. When braking rear end feels like someone just kicked it, and same thing happens when accelerating. Contacted dealer.

- Hastings, NE, USA

problem #6

Sep 042001

(reported on)

Grand Cherokee 4WD

  • miles

A D V E R T I S E M E N T S

Brake vibration detected 5 times replaced rotors 5 times. First rotors replaced at 4000 miles, second time at 9200miles, third time at 18,000 forth time at 22,000 miles, and fifth time at 24,000 miles. Paint peeled after owning truck for 2 months severe pulsating front end wheel not center sway bar bushings replaced after 18,000 miles. Steering stabilizer replaced.. need to hold on to wheel with two hands due to wheel shaking severely. Front end alligned twice. Clear coat on wheels peeling. Service advisor gave comment, "lady I dont know why you are complaining your brakes are under warrenty. "

- Lombard, IL, USA

problem #5

Jan 152000

(reported on)

Grand Cherokee 4WD

  • miles
Hello NHTSA, I am writing to file a complaint about my 1999 Jeep Grand Cherokee. Immediately following the purchase (not lease) of my gc, my wife and I noticed a strong jolt in the rear end of the vehicle whenever we came to a stop. I brought our vehicle back to our dealership 2 times for inspection but each time my dealer, manhattan Jeep (a 5-star dealer in New York city) told us that "all of the new '99S do that" and that "all the ones with the V8 do that". that wasn't what I wanted to hear but I thought that it might go away after a few more miles. I now have over 7,000 miles on my vehicle and the problem is getting worse. I have written to customer relations at DaimlerChrysler to report my problem. I do have a case number which they've assigned to me. I was told by customer relations that I should try another dealer. Since I was getting no satisfaction from customer relations, I called the sales department at difeo Chrysler in jersey city, New Jersey and spoke to a sales representative. I posed as a potential buyer of a 2000 Grand Cherokee. I asked about the quality problems that the 1999 model had and I was told by the salesperson that all of the 1999S produced before September 1999 had a defective driveshaft and that they should be replaced. He assured me that the defects had been corrected for the 2000 model year. So now I have customer service denying the problem while the sales department was very well aware of the problem. I now scheduled a service appointment at bayside Chrysler-Plymouth-Jeep in bayside, New York. The service department at bayside immediately knew what the problem was and I was told that I needed a new driveshaft #52099487ac. With such a large number of vechcles affected, shouldn't Jeep have notivied owners and not just dealers about the defect?

- Brooklyn, NY, USA

problem #4

Nov 041999

Grand Cherokee

  • Automatic transmission
  • miles
Rear suspension squeaks on drop-off/body roll movements; transmission gear linkage scrubs into park.

- Diamondhead, MS, USA

problem #3

Jun 101999

Grand Cherokee 4WD

  • Automatic transmission
  • miles
The automatic transmission has an erratic hard clunk shift from 1 to 2, as well as a down shift from 3 to 2, dealer says this is normal. The vehicle pulls to the right, dealer confirmed that the left rear toe was out of spec., dealer slotted rear trailing arm mounting point, but car still pulls to the right.

- Salem, OR, USA

problem #2

Apr 081999

(reported on)

Grand Cherokee 4WD

  • miles
Loud banging on the rear floorboards over any bumps. Dealer and manufacturer say it's a ball joint on the new design of the rear suspension. They currently don't know how to fix the problem.

- Kearny, NJ, USA

problem #1

Mar 111999

(reported on)

Grand Cherokee 4WD

  • miles
Idle goes up and down at stop. Idle goes up and Jeep will gain speed without foot on gas. Idle goes up and Jeep will gain speed in reverse. Idle "burps" at stop and Jeep jumps like it was hit from behind. Rear end whines while traveling and get louder till 75mph then mostly subsides. Transmission was replaced ( for no reason we could tell) to stop whine. Whine continues in the rear end. Dealer states "normal". steering wheel shakes on extreme left or right turns forward or reverse until transmission was replaced. Dealer stated shaking was normal. Jeep has 2000 miles.

- Kent, WA, USA

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