Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

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really awful
Crashes / Fires:
4 / 4
Injuries / Deaths:
3 / 0
Average Mileage:
83,989 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2001 Jeep Grand Cherokee accessories - interior problems

accessories - interior problem

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2001 Jeep Grand Cherokee Owner Comments (Page 6 of 6)

« Read the previous 20 complaints

problem #7

Jun 012004

Grand Cherokee 4WD 6-cyl

  • Automatic transmission
  • 68,000 miles


I had owned my 2001 Jeep Grand Cherokee Laredo, which I had bought new from brenner motors in mechanicsburg, pa, for almost 4 years when all of a sudden and without incident of any kind the driver's seat came undone on the one side. I believe this to be due to faulty and/or defective construction. I am the primary driver and am 6'2" and approximately 200 pounds. I brought this matter to the attention of the dealership while the vehiccle was still under warranty but was advised that this defect would not be covered under the warranty. Another Jeep dealer (henry gay in laurel, Maryland) told me it would cost approximately $450 to fix including parts and labor. I beleive a defect of this kind endangers not only the driver but any back seat occupants as well.

- Bowie, MD, USA

problem #6

May 052004

Grand Cherokee 6-cyl

  • Automatic transmission
  • 51,000 miles
Drivers seat frame broke in 2 locations under normal driving conditions causing the seat to be unstable and make rocking motions while turning and stopping.

- Greenville, NC, USA

problem #5

Feb 122004

Grand Cherokee

  • 71,000 miles
The driver's side seat foundation broke and came of the track. This caused the seat to start reclining backwards. This occurred because a weld on the seat had fracture. The consumer feels the seat would have separated from the structure in the event of an accident.

- South Saint Paul, MN, USA

problem #4

Apr 012003

Grand Cherokee 4WD 6-cyl

  • Automatic transmission
  • 55,000 miles


2001 Jeep Grand Cherokee larado purchased used in Sept 2002. (VIN unavailable at this time (I'm at work and car isn't with me. If required, I can E-mail info later) after a couple months of driving this Jeep, noticed drivers side front seat felt loose. In April, decided to check out as seat was to a point of rocking when entering the Jeep. Found that front left side (outboard) bolt that holds seat to seat slide had pulled through and ripped the metal bottom of the seat frame. Not sure what caused this, but I've heard of many others that have had the same problem (including searching the NHTSA web site) not sure if this is a defect, but it could present a dangerous situation if any of the remaining three bolts should have failed (seat could have collapsed backwards if that had happened).

- Harpswell, ME, USA

problem #3

Apr 032002

Grand Cherokee

  • 24,000 miles
While driving the vehicles driver side seat became mobile. Consumer had vehicle serviced by a dealership, who indicated that the frame had cracked. The vehicle has not been in an accident or struck by an object. Dealership shimmied the seat, but the problem recurred. The dealership is going to replace the seat.

- Virginia Beach, VA, USA

problem #2

Oct 312002

Grand Cherokee 4WD

  • miles
Wife noticed unusual movement in driver's seat while operating vehicle. We took vehicle to dealer for inspection thinking that problem was loose bolt. Dealer reports that seat track is completely broken. Problem seems to indicate design flaw since vehicle has never been involved in a crash or extreme driving. Internet discussion boards indicate other owners of same vehicle experiencing similar problems. I sent a letter to Jeep on 11/6/02 requesting investigation into track failure and am happy to provide a copy at your Agency's request. Cost to repair is approximately $600 (parts & labor). Thanks for your help.

- Knoxville, TN, USA

problem #1

Apr 012001

Grand Cherokee

  • miles
I will never buy another Chrysler. No safety defect mentioned.

- Dallas, GA, USA

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