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10.0

really awful
Crashes / Fires:
4 / 4
Injuries / Deaths:
3 / 0
Average Mileage:
86,492 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2001 Jeep Grand Cherokee accessories - interior problems

accessories - interior problem

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2001 Jeep Grand Cherokee Owner Comments (Page 1 of 5)

problem #98

Sep 172013

Grand Cherokee 8-cyl

  • miles

A D V E R T I S E M E N T S

I called Jeep, they stated that VIN number is not part of current recall. While attempting to repair both driver's and passenger's seat warmer system that was no longer working, and hasn't worked for years. I discovered that the factory installed heated seats had apparently shorted out and caused the foam cushion in the passenger seat to catch fire. I have not checked drivers seat yet. The wiring had burned a hole approximately 4 inches long and 1-2 inches deep. Fortunately, the fire did not spread far within the seat. Upon doing an online search, it appears that this is a very common problem. Jeep repaired the heaters 2-3 times within the first 5 years and they would stop working within 2 years, it was too expensive to continually have them repair.

- Edmonds, WA, USA

problem #97

Sep 182012

Grand Cherokee 8-cyl

  • 160,000 miles
The contact owns a 2001 Jeep Grand Cherokee. The contact stated that while driving 35 mph, the driver's side seat became loose. In addition, the seat exhibited an abnormal crackling noise immediately after the failure. The vehicle was taken to the dealer but was not repaired or inspected for the cause of the failure. The manufacturer was notified of the issue. The approximate failure mileage was 160,000.

- Pasco, WA, USA

problem #96

Dec 032012

Grand Cherokee

  • miles
While attempting to repair both driver's and passenger's seat warmer system that was no longer working, I discovered that the factory installed heated seats had apparently shorted out and caused the foam cushion in each of the seats to catch fire. The wiring had burned a hole approximately 4 inches long and 1-2 inches deep. Fortunately, the fire did not spread far within the seat. Upon doing an online search, it appears that this is a very common problem.

- Beatrice, NE, USA

problem #95

Jun 032011

Grand Cherokee 4WD 8-cyl

  • 150,000 miles

A D V E R T I S E M E N T S

The driver's side seat bracket broke on the right side while driving with no apparent reason. The seat on the right side now slumps down to the right with a terrible angle. Driving the Jeep now means one has to sit @ very uncomfortable manner and constantly be on guard to not move or the seat will rock.

- Mclean, VA, USA

problem #94

Jul 272012

Grand Cherokee 6-cyl

  • 156,000 miles
Driver's seat was wobbling. My husband took it out and found one metal fitting that bolts seat to frame totally broke and another one cracked. This is our son's vehicle and we are concerned about his safety in this vehicle. In much research, there are many, many more with the same problem. We live in a city where rear end collisions are not uncommon. This is a severe safety problem. Does someone have to die before a recall of this?

- Neenah, WI, USA

problem #93

Jan 202011

Grand Cherokee 6-cyl

  • miles
The driver seat metal base has broken in 2 parts on both sides. The drivers seat is loose and I cant find any replacement.

- Bayamon, PR, USA

problem #92

Dec 012011

Grand Cherokee

  • 130,000 miles

A D V E R T I S E M E N T S

The front drivers side and rear passengers side bolts on the frame of the driver's seat have pulled through the frame, causing a constant rocking and causing the seat to lean very far back. This is very unsafe. After searching for a replacement seat, I found that this is a very common problem on the 2001 Jeep Grand Cherokee.

- Ruston, LA, USA

problem #91

Dec 212011

Grand Cherokee 4WD 8-cyl

  • 109,000 miles
The drivers seat is broken. The break appears to be somewhere between the seat and the frame, probably at the brackets. This is both a safety issue (seat could break off in a collision) and a comfort issue (the seat is crooked, causing back issues and discomfort).

- New Albany, OH, USA

problem #90

Dec 202010

Grand Cherokee

  • 96,000 miles
The contact owns a 2001 Jeep Grand Cherokee limited. The contact was driving 60 mph when the front driver side seat warmer became excessively hot. The vehicle was taken to the dealer where the dealer confirmed that the heater switch had burned out the heating core. The contact also stated that the vent doors failed to open, causing the heating and air conditioning units to fail. The vehicle was taken to the dealer again where the failure was confirmed. The manufacturer was contacted and they advised that VIN did not qualify for a repairs under NHTSA campaign id number:09V117000 (seats:front assembly:seat heater/cooler). The vehicle was not repaired. The failure and the current mileages were 96,000.

- Shawnee, KS, USA

problem #89

Oct 062011

Grand Cherokee

  • 120,000 miles
The driver seat of my 2001 Jeep Grand Cherokee has broken numerous times and they all broke from the same exact place. Bottom frame of the driver seat is not strong enough. When the single nut pokes through the frame and cracks the seat frame overtime the whole seats frame is bent and the seat becomes unusable.

- San Diego, CA, USA

problem #88

Dec 192010

Grand Cherokee

  • 80,000 miles

A D V E R T I S E M E N T S

The contact owns a 2001 Jeep Grand Cherokee. The contact stated the drivers seat had hot spots and burned him while driving. The front seat electric heater elements overheated. The dealer was not notified of the failure. The manufacturer was notified and stated that his VIN was not included in NHTSA recall campaign id number: 09V117000, seats: Front assembly: Seat heater/cooler. They manufacturer offered no additional assistance. The failure mileage was 80,000.

- Pittfield, MA, USA

problem #87

Sep 052009

Grand Cherokee

  • 50,000 miles
The contact owns a 2001 Jeep Grand Cherokee. While seated in the front drivers side seat the heated seat overheated and stopped functioning. There was a recall under NHTSA campaign id number: 09V117000 (seats:front assembly:seat heater/cooler) that may be related to the failure. The dealer was made aware of the failure and stated the VIN was not included in the recall. The approximate failure mileage was 50,000.

- Linn, MA, USA

problem #86

Sep 112001

Grand Cherokee 4WD 8-cyl

  • 9,900 miles
2001 Jeep Cherokee over heated seat driver side burn out.......replaced, under warranty, with defective part, same issue recurring burning coil.....also, back up lites don T work........replaced under warranty, with....defective...same recurring...told no longer under warranty and my problem...$500 plus $1300...for identical repair as warranty work already done and replaced with same defective parts......dates and mileage when authorized Jeep dealers did work or denied warranty on same issues is recorded and on file, and estimated by me at this time...but recorded....by dealers, and in my file.

- C Lake, IL, USA

problem #85

Jun 302011

Grand Cherokee 6-cyl

  • 150,000 miles
Drivers seat bracket failure for Jeep Grand Cherokee 1999-2004. Due to poor design the brackets which hold the seat to the floor board will break free and can cause seat to break free while driving. This is a common issue which the manufacturer is aware of and chooses to do nothing. When the bracket fails the whole seat must be removed and the bracket replaced.

- Atlanta, GA, USA

problem #84

Jul 012009

Grand Cherokee 6-cyl

  • 80,000 miles
The driver's side seat is not securely anchored to the vehicle. Upon inspection it is obvious the manufacturer used poor welding or has instituted a poor design to anchor the seat properly. The seat itself is still in good condition, however, it rocks unsafely and will not provide adequate protection in the event of an accident. Apparently this fault is well documented by other Jeep owners as evidenced by the testimonials found at vlane.com/poll/30. the seat integrity was compromised by employees at jim click Jeep in tucson, AZ, after I had the vehicle serviced for a transmission fluid change. I noticed it rocked unstably after they returned the vehicle to me and rather then address it with them immediately, I drove the vehicle off the lot since they had taken longer than promised to service my Jeep and I was late for an appointment. When I called the service department later, they said it happens all the time to vehicles like mine, confirmed there was no recall to fix them, and they weren't liable for the repair.

- Tucson, AZ, USA

problem #83

Oct 122010

Grand Cherokee 4WD 6-cyl

  • 195,321 miles
Driver side seat frame broke while I was driving to correct the problem I took it to weld but its broken again!!

- Hammond, IN, USA

problem #82

Jan 012009

Grand Cherokee 8-cyl

  • 101,000 miles
Drivers seat frame has broken on 2001 Jeep Grand Cherokee Laredo.

- New Orleans, LA, USA

problem #81

May 072010

Grand Cherokee 6-cyl

  • 90,000 miles
Driver side seat broke, metal used is very thin, if it is weld, it probably will break again, very poor design, the seat needs to be replaced.

- Paris, TN, USA

problem #80

May 142009

Grand Cherokee 4-cyl

  • 130,000 miles
Drivers seat frame has broken from normal use.

- Hamilton, NJ, USA

problem #79

Jun 232010

Grand Cherokee 4WD 8-cyl

  • 121,000 miles
The front driver seat started squeaking and then it stopped working completely....will not move forward or backward.....just received an estimate to repair the seat.....$1200 (christian brothers automotive) this is absolutely ridiculous....Jeep needs to have a manual seat available for replacement of their flawed electronic seat.

- Tx, TX, USA

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