Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

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really awful
Crashes / Fires:
1 / 1
Injuries / Deaths:
1 / 0
Average Mileage:
85,163 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2001 Jeep Grand Cherokee windows / windshield problems

windows / windshield problem

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2001 Jeep Grand Cherokee Owner Comments (Page 2 of 2)

« Read the previous 20 complaints

problem #20

Sep 172008

Grand Cherokee

  • 105,000 miles


The heat does not work to control the defrost. When there is no frost it is hard to see out of the windshield. People say the blend doors are bad in the ac/heater box.

- Covington, GA, USA

problem #19

Jan 012007

Grand Cherokee

  • 89,000 miles
Research has shown all 1999-2004 Jeep Grand Cherokee with electronic dual climate controls will eventually require major repair in order to cure hot air/cold air blowing from vents when they're not set to do so. The cost to repair this issue, which has been known to pop up again after another 50K miles after repair, is generally $800-$1500 from a dealership. Should you opt to do this repair yourself, the entire dashboard will need to be removed, quite the arduous process, and parts are approximately >$300.

- Raleigh, NC, USA

problem #18

Dec 182008

Grand Cherokee

  • 98,000 miles
2001 Jeep Cherokee no heat on the passenger side, blows cold air, no heat.

- Richmond B.C., WA, USA

problem #17

Dec 042008

Grand Cherokee

  • 95,000 miles


Passenger window has fallen down on my 2001 Jeep gc for no reason.

- Hope Valley, RI, USA

problem #16

Nov 072008

Grand Cherokee

  • miles
The blend doors on my Jeep are defective, which affects the ability of the defrost/defogger system.

- Jacksonville, FL, USA

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problem #15

Sep 202008

Grand Cherokee 8-cyl

  • 90,000 miles
The contact owns a 2001 Jeep Grand Cherokee. When the contact started the vehicle, there was no heat coming from the vents located underneath the dashboard. The plastic vent doors are inoperable; therefore, cold air enters from the outside and freezes the windshield. The dealer stated that the repair would cost $1,800. The contact was informed that the failures were very common with his type of vehicle. In addition, snow and ice on the windshield will not melt due to the lack of heat coming from the vent underneath the dashboard. The failure mileage was 90,000. Updated 04-23-09 updated 04/30/09.

- Mcgaheysville, VA, USA

problem #14

Nov 112008

Grand Cherokee

  • 113,200 miles


My 2001 Jeep Grand Cherokee has the HVAC blend door problem. It blows nothing but cold air and I could not defrost or see out of the windshield while driving. I am sure this will result in death, injury, or property damage, as I do not have the $1500 to repair and winter is here. A safety recall needs to be put into effect on these vehicles.

- Aloha, OR, USA

problem #13

Oct 182008

Grand Cherokee

  • 80,000 miles
1. events leading up to failure: Windows fail to defrost and defog. 2. the vehicle does not have any heat or heated defrost on the driver's side. 3. dealer wants $1,200 to fix the problem.

- Longview, WA, USA

problem #12

Oct 082008

Grand Cherokee

  • 125,321 miles
The passenger window just fell down while driving on the tollway at 65mph. This is the second window failure that I have had on this vehicle. It is a 400. To 500. Dollar repair and a recall should have already been issued for this common problem with the Jeep/Chrysler products.

- Richardson, TX, USA

problem #11

Oct 072008

Grand Cherokee

  • 160,000 miles
Visibility: Defroster/defogger system:windshield:blower the blend doors on the 2001 Grand Cherokee limited break causing a no heat condition which will not defrost the windshield in the winter causing poor visibility.

- Colorado Springs, CO, USA

problem #10

Oct 072008

Grand Cherokee

  • 92,000 miles


HVAC system broke down, blend door doesn't work anymore, hot/cold air cannot be controlled, defrost function no more in work.

- Owings Mills, MD, USA

problem #9

Jan 082007

Grand Cherokee

  • 89,000 miles
The windshield defogger-defroster and climate control system are faulty. He electronic heat controller has been replaced in the 2001 Jeep Grand Cherokee limited on 2 previous occasions and the fault still occurs. The flow doors of the heating system are sticking open and preventing warm air from entering the defroster ducts or the cabin heating ducts. The vehicle often frosts over the windshield and side windows while driving and can not be safely cleared. I have taken the vehicle to the Jeep dealership for repairs twice while under the factory warranty and once after it expired. The cost of the repair is over $1,000. A manufacturers safety recall is in order to repair this defect.

- Longmont, CO, USA

problem #8

Sep 012008

Grand Cherokee

  • 50,000 miles
Blend doors broken.... only heat from one side!

- Plymouth, MN, USA

problem #7

Apr 142008

Grand Cherokee

  • miles
Heat does not work on my 2001 Jeep gran Cherokee. Seems to be a very common problem with an extremely expensive fix($1300)!!!

- Denver, CO, USA

problem #6

Jun 152007

Grand Cherokee

  • 79,000 miles
A/C blend air door problem. High cost of repair.

- Port Charlotte, FL, USA

problem #5

Dec 222007

Grand Cherokee

  • 50,000 miles
I cannot see the road because my defogger is broken. This is a common problem on these vehicles.

- Plant City, FL, USA

problem #4

Jan 012008

Grand Cherokee

  • 57,000 miles
Less than 60,000 miles on my 2001 Jeep Grand Cherokee limited and the blend door actuator & recirc. Door have to be replaced at over $1,000. Not covered by the extended warranty I purchased at the selling dealer 14 months ago for $2,784. (avondle Chrysler Jeep, avondale AZ).

- Avondale, AZ, USA

problem #3

Jan 282005

Grand Cherokee

  • 68,000 miles
Heat and air system dual climate control, blower stops working will not defog windows.

- Winchester, KY, USA

problem #2

Feb 252008

Grand Cherokee

  • 65,000 miles
Blend doors in the heating system will no longer function creating a safety issue due to the defroster not working in the morning. I have had this replaced once already and it is malfunctioning once again.

- Sherwood, OR, USA

problem #1

Nov 172004

Grand Cherokee 4WD 8-cyl

  • Automatic transmission
  • 50,514 miles
There is an ongoing problem with Jeep Grand Cherokee A/C blend doors from 1998 through 2005. There is a tsb issued for this problem, but it is not warranty covered after the original 36000 mile warranty. Per the tsb, the blend door assembly is poorly designed in that there is not range of travel stop on the actuator motor, causing the plastic shaft to absorb all the motor torque, eventually breaking the shaft. The problem is this is a design flaw which should be recalled. I had to spend 900 dollars to get mine fixed because the labor required to pull the dash. This problem exists over several model years of this vehicle per the tsb, and is fairly common. I feel the manufacturer should be required to recall these vehicles for repair. If the blend door breaks, there is cold air only, no heat, making winter driving potentially dangerous due to no defrost.

- Bowling Green, KY, USA

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