NHTSA — Latches/Locks/Linkages: Doors: Latch Problems


definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
39,088 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2002 Jeep Grand Cherokee accessories - exterior problems

accessories - exterior problem

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2002 Jeep Grand Cherokee Owner Comments

problem #3

Jan 022007

Grand Cherokee 6-cyl

  • Automatic transmission
  • 100,065 miles


I have a 2002 Jeep Grand Cherokee and the rear doors will not open when unlocked. Both doors will not open from the outside or the inside. I believe that it is an extreme safety hazard and an inconvenience to not be able to have passengers in the back seat. I have to have child passengers climb over the front seat. Chrysler refuses to pay for the defect.

- Farmdale, OH, USA

problem #2

Jan 132004

(reported on)

Grand Cherokee

  • 17,200 miles
Cpnsumer complained about a problem with the power locks on the doors.

- Concord, CA, USA

problem #1

Dec 152002

Grand Cherokee

  • miles
I have a 2000 Jeep Grand Cherokee and my door locks are not working properly. Has there been any complaints made about this or is this just something that happened to me" what should I do"

- Ashland, PA, USA

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