Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety.

2.9

hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
48,907 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2002 Jeep Grand Cherokee accessories - exterior problems

accessories - exterior problem

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2002 Jeep Grand Cherokee Owner Comments (Page 3 of 5)

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problem #41

Sep 172007

Grand Cherokee 8-cyl

  • Automatic transmission
  • miles

A D V E R T I S E M E N T S

Blower motor/ visibility windshelid.

- East Syracuse, NY, USA

problem #40

Jun 222007

Grand Cherokee 8-cyl

  • Automatic transmission
  • 62,000 miles
I purchased my 02 Jeep Grand Cherokee in 2004. In December of 2005, my heater went out. I had to replace a blend door. That was an $1,100 job. Now my air conditioning have went out with the same problem. I am looking at another $900 job. I have very loud noises coming from the panel when I shut off the engine. I am also 7 months pregnant and cannot afford this.

- Hueytown, AL, USA

problem #39

Aug 222007

Grand Cherokee 4WD 8-cyl

  • Automatic transmission
  • 67,400 miles
Blend door is broken must be replaced, heater only blows cold air on driver side, front windshield defroster only blows cold air, causes poor visibility due to fogging.

- Harrisburg, PA, USA

problem #38

Jun 052007

Grand Cherokee 4WD 8-cyl

  • Automatic transmission
  • 95,428 miles

A D V E R T I S E M E N T S

HVAC blend doors fail causing inadequate defrosting of windshield and uncontrollable temperatures within interior of vehicle $1593.42 to repair.

- Rockwall, TX, USA

problem #37

Jul 012007

Grand Cherokee 8-cyl

  • Automatic transmission
  • 95,000 miles
The passenger side vents on our 2002 Jeep Grand Cherokee have started to blow warm air even with the A/C tuned to its lowest setting.

- Grandy, NC, USA

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problem #36

Oct 202006

Grand Cherokee 8-cyl

  • Automatic transmission
  • 54,000 miles
Air conditioning subassembly blend mode doors are not functioning properly. When the air conditioner is on, air will blow on the driver's side but not on the passenger side.

- Martinez, GA, USA

problem #35

Apr 122007

Grand Cherokee 6-cyl

  • Automatic transmission
  • 73,500 miles

A D V E R T I S E M E N T S

Ventilation system failure, cannot use defrost to see out windshield when fog appears.

- Mechanicsburg, PA, USA

problem #34

May 172007

Grand Cherokee 8-cyl

  • Automatic transmission
  • 99,000 miles
HVAC system died, blend doors and recirc doors located under dash have failed, this is a common problem on this vehicle, $2000 to fix, Chrysler should recall this problem as every Grand Cherokee experiences it. So until fixed no ventilation, notable defrost so windshield fogs up causing unsafe visibility.

- Toronto, 00, USA

problem #33

May 152007

Grand Cherokee 4WD 8-cyl

  • Automatic transmission
  • 65,000 miles
The heating/air conditioning system on 2002 Grand Cherokee was faulty. The vehicle has just over 65000 miles on it. I just had it repaired at a cost of over $1000 and it was still making noises that lead me to believe it will fail again. It wasnacceptable that a car company with as much experience as daimler Chrysler could not design a quality heating / air conditioning system.

- Kent, WA, USA

problem #32

Nov 292006

Grand Cherokee 4WD 8-cyl

  • Automatic transmission
  • 40,000 miles
2002 Jeep Grand Cherokee - broken "heater blend doors". internal failure resulted in approx. $850 repair. Research has shown that this is a common failure for this model Jeep. Four dealerships told me that this "happens to all 99-04 Cherokee" and that Jeep has not been willing to issue a recall.

- Morristown, NJ, USA

problem #31

Nov 012006

Grand Cherokee 4WD 8-cyl

  • Automatic transmission
  • 57,000 miles

A D V E R T I S E M E N T S

Cold air only / no heat or defogger on drivers side / door travel too small / large. Dealer quote of $1100 to repair/replace HVAC sub assemblies.

- Gloucester, MA, USA

problem #30

Mar 202007

Grand Cherokee 8-cyl

  • Automatic transmission
  • miles
1)unknown, purchased as pre-owned 2)vehicle won't start right away, turn key to start then wait approx 10 seconds and try again, typically will then start, all other electrical parts would come on. On two occasions vehicle was towed because it would not start at all. Entire electrical system went haywire, no gauges, power windows and locks did not work. Heat/ac blower randomly works. 3)computer was replaced, starter was replaced, ignition switch was replaced. Problem still exists, but much more infrequently. Was advised by phil long Jeep repair that there is no part available to repair blower on heat/ac unit. Windows fog and freeze, no visibility. This has been an ongoing problem for many months. Complete failure occurred sometime in March 2007.

- Littleton, CO, USA

problem #29

Sep 272006

Grand Cherokee 8-cyl

  • Automatic transmission
  • 95,000 miles
Visibility: Defroster/defogger system:windshield:blower.

- Stevens Point, WI, USA

problem #28

Mar 312007

Grand Cherokee 4WD 8-cyl

  • Automatic transmission
  • 105,000 miles
- the contact stated that whenever he drives the 2002 Jeep Grand Cherokee with 105000 failure mileage) at night or in the morning a the windows get fogged, the defrost only worked on half of the window. One side blew out cold air, and the other side blew out hot. The vehicle was taken to a dealer, who stated that one of the bend doors failed and jammed the other ones. The dealer stated that they saw this problem often. The vehicle has not been repaired. The current mileage was 106423.

- Colorado Springs, CO, USA

problem #27

Nov 102006

Grand Cherokee 8-cyl

  • Automatic transmission
  • 88,000 miles
Replacement of broken blend door and leaking heater core.

- Salina, KS, USA

problem #26

Apr 072005

Grand Cherokee 4WD 8-cyl

  • Automatic transmission
  • 56,000 miles
Air circulation system has failed for the second time, causing unpredictable window frost conditions.

- Colorado Springs, CO, USA

problem #25

Jan 202007

Grand Cherokee 8-cyl

  • miles
Blend door failure. No heat to window defroster/defogger. Unable to clear window to see out.

- Ballston Spa, NY, USA

problem #24

Mar 052007

Grand Cherokee 8-cyl

  • Automatic transmission
  • 53,000 miles
(1) unknown, none (2) blend door failure: Unable to defrost, visibility obstructed (3) hasn't been correct yet.

- Phoenix, OR, USA

problem #23

Dec 012006

Grand Cherokee 4WD 6-cyl

  • Automatic transmission
  • 75,000 miles
2002 Jeep limited. Winter of 2007 vents on passenger side only blows cold air. Dashboard, windshield defroster and rear seat vents only blow cold air. Major safety problem because cannot defrost front windows due to cold air. Dealer states that they have been getting flooded with 2002 ltd's this year with this problem, and approximately 50% of 2002 Jeep limited have this problem. It is caused by broken hinges on vent door under dashboard. Cost to repair is over $1,000.

- New Milford, CT, USA

problem #22

Mar 012007

Grand Cherokee 4WD 6-cyl

  • Automatic transmission
  • 74,000 miles
Defroster and defogger not working properly. Limited visibility due to foggy windows. Need to have blend doors replaced.

- Marsahll, MI, USA

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