Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety.

2.9

hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
48,907 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2002 Jeep Grand Cherokee accessories - exterior problems

accessories - exterior problem

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2002 Jeep Grand Cherokee Owner Comments (Page 1 of 5)

problem #81

May 012009

Grand Cherokee

  • 70,000 miles

A D V E R T I S E M E N T S

Visibility: Defroster/defogger system:windshield:blower.

- Newburgh, IN, USA

problem #80

Oct 102006

Grand Cherokee

  • 50,000 miles
Visibility: Defroster/defogger system:windshield:blower.

- Oshawa, 00, USA

problem #79

Aug 112008

Grand Cherokee

  • 105,043 miles
When blower motor turned on high panel under passenger side under dash getting extremely hot. Removed paneling under dash and wires are melting, too hot to touch! extreme fire hazard!!!! huge liability!! scared to even turn on blower motor any more due to possibility of fire. During current rain storm unable to get windows defogged to see to drive had to pull off to side of road.

- Leavenworth, KS, USA

problem #78

Aug 022008

Grand Cherokee

  • 69,000 miles

A D V E R T I S E M E N T S

Visibility: Defroster/defogger system:windshield:blower having a visibility problem with the heater/airconditiong in car heating/airconditioning not clearing windshield. __________________

- Lynbrook, NY, USA

problem #77

Apr 102008

Grand Cherokee 4WD 6-cyl

  • Automatic transmission
  • 119,000 miles
Blend doors on the HVAC system have failed. Passenger side only blows cold air. A common problem on these Jeep.

- Plainwell, MI, USA

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problem #76

Dec 262007

Grand Cherokee 8-cyl

  • Automatic transmission
  • miles
Heat stopped working on the passenger side of my vehicle. Now there seems to be little to no heat on the driver's side. I was told that this has been an issue with the Jeep Grand Cherokee line, and yet nothing is done about it. Of course this always seems to happen after the warranty has expired. I have yet to pursue repairs as this will cost me almost $500.

- Cincinnati, OH, USA

problem #75

Sep 032007

Grand Cherokee

  • miles

A D V E R T I S E M E N T S

My passenger side heat is blowing cold air and I understand this is a common problem. It has been repaired before and I'm not going to pay anther $900 because its Jeep fault.

- Olney, MD, USA

problem #74

Nov 242007

Grand Cherokee 8-cyl

  • Automatic transmission
  • 52,000 miles
The heater blower blows very cold air on passenger side. Very poor defrosting on windshield even with the temperature setting on max.

- Redwood City, CA, USA

problem #73

Jan 212008

Grand Cherokee 4WD 8-cyl

  • Automatic transmission
  • 51,800 miles
Cold air blowing from passenger side vents and windshield defroster regardless of control or temp settings. Driver side temp adjustments work properly, but passenger side and windshield defroster controls do not provide any heat. Windshield does not defrost, as temp mix is not functioning for passenger vents or for windshield defroster. Problem has not been resolved.

- Woodbridge, VA, USA

problem #72

Dec 052007

Grand Cherokee 4WD 8-cyl

  • Automatic transmission
  • 44,500 miles
I own a 2002 Jeep Grand Cherokee overland with 44,500 miles. The events leading up to the failure of the ventilation system were (1) rapid fogging of front windshield, (2) fogging of front passenger windows, (3) failure of passenger heat while still maintaining driver heat function, and (4) only cold air release on passenger side of Jeep. Consequently, (1) the windshield and front windows do not defog, and (2) no heat whatsoever comes from the passenger side floor and dashboard ventilation system. In addition to the fogging there is a leak of antifreeze, hazardous material, coming into the vehicle driver and passenger areas, due to defective heater core. To correct this problem, a "blend air door" is necessary and a new heater core at a cost of approximately $1,700 inclusive of 7 hours of labor. According to the certified service department at the local Jeep dealer and online forums, this has become a very common problem for 2000-2004 Jeep Grand Cherokee limiteds/overlands with dual zone ventilation systems.

- Lawrence, MA, USA

problem #71

Mar 222007

Grand Cherokee 8-cyl

  • 53,000 miles

A D V E R T I S E M E N T S

Blend air doors broken. Blow cold air all the time.

- Colorado Springs, CO, USA

problem #70

Feb 022008

Grand Cherokee

  • miles
The blend door on my Jeep Grand Cherokee stopped working all of a sudden and now I need to replace them which is going to cost hundreds of dollars.

- Newington, CT, USA

problem #69

Oct 152006

Grand Cherokee 8-cyl

  • Automatic transmission
  • 54,000 miles
No heat on passenger side. Recirculation does not work. Blower fan intermittent. Repairs are too costly...estimated to be $1,500.

- Saint Charles, MO, USA

problem #68

Nov 272007

Grand Cherokee 8-cyl

  • Automatic transmission
  • 46,000 miles
I want complain about HVAC system in myjeep Grand Cherokee overland 2002, I bought a car on 19.11.2007 and one week after I ve got cold air only and no heat /passenger and driver side/, outside -2 and after one hour driving temp inside +1, so if im planning to go to centre of europe where in middle of January is about - 15 than I will be frozen over, that my first wj but I really disappointed when I heard that repair of this item in uk cost 1200 pounds!!!!!!!!!!!car done approx 48000 miles so im really anxious to think what would be happening when he reach 100,000.....my god!

- Kent, Uk, 00, USA

problem #67

Jul 012007

Grand Cherokee 8-cyl

  • Automatic transmission
  • 64,000 miles
Blend door mechanism broke numerous times, blower motor resistor burnt up twice.

- Roseburg, OR, USA

problem #66

Sep 012007

Grand Cherokee 8-cyl

  • Automatic transmission
  • miles
Passenger-side A/C blend door is broken.

- Ocean, NJ, USA

problem #65

Dec 012007

Grand Cherokee 4WD 8-cyl

  • Automatic transmission
  • 140,000 miles
When heat is on, cold air blows from the passenger side. I believe the passenger side blend door is broken. I believe this is a factory/design problem and it affects the defogger and visibility. Estimates over $1,000 to repair.

- Southborough, MA, USA

problem #64

Dec 152007

Grand Cherokee 6-cyl

  • Automatic transmission
  • miles
Blend door for heater doesn't work, will not defrost windshield. Poor visibility.

- Miami, FL, USA

problem #63

Dec 062007

Grand Cherokee 8-cyl

  • Automatic transmission
  • 69,827 miles
Visibility: Defroster/defogger system:windshield:blower.

- South Beloit, IL, USA

problem #62

Sep 202007

Grand Cherokee 4WD 8-cyl

  • Automatic transmission
  • 90 miles
The heater in the Grand Cherokee I own doesn't work and will not defrost the windshield causing discomfort and a safety visibility issue.

- Buena Vista, CO, USA

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