Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety.


really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
168,500 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2002 Jeep Grand Cherokee body / paint problems

body / paint problem

Find something helpful? Spread the word.
Get notified about new defects, investigations, recalls & lawsuits for the 2002 Jeep Grand Cherokee:

Unsubscribe any time. We don't sell/share your email.

2002 Jeep Grand Cherokee Owner Comments

problem #2

Sep 212010

Grand Cherokee

  • 198,000 miles


Driving home from a soccer game with 3 kids and myself in a 2002 Jeep. I was coming to a stop, when I lost control of the SUV. The frame of the Jeep broke from rust. The Jeep had the underside coated when it was purchased. Jeep did nothing to help solve this problem, and it had to go to the salvage yard. I will never own another Jeep product. My auto body shop said the other side was almost rusted through also, so repair cost would more than it would be worth. The only thing was that moments before the break, I was going 65 on a 2 lane highway and had it broke then I would have had a really bad accident.

- Fort Plain, NY, USA

problem #1

May 202009

Grand Cherokee

  • 139,000 miles
My son's 2002 Jeep Grand Cherokee driver's seat started wobbling and then completely broke loose from the frame. He is 240 lbs and was just driving normally. Over time... the wobbling gradually got worse. The seat completely broke loose as he was accelerating after waiting for a stop light. I removed the seat to see what was wrong and saw that both brackets that are welded to the front rod that runs parallel with the front of the drivers seat were cracked and the front bolt on the door side of the drivers seat ripped right through the flimsy metal bracket on the base of the seat. This structural defect is "life threatening." He almost fell backwards into the back seat. Had there been other cars coming at this intersection, he would not have been able to react. I checked the internet and saw that this seat/structural defect on Jeep goes back to 1999. How can the NHTSA and Jeep/Chrysler ignore this problem for years? this should be a safety recall. Jeep should be held responsible for fixing this problem now. Given all the blogs related to this issue... they sure won't win in court.

- Salem, SC, USA

Search for these popular complaint phrases...

Not what you are looking for?