Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety.


fairly significant
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
16,162 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2002 Jeep Grand Cherokee brakes problems

brakes problem

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2002 Jeep Grand Cherokee Owner Comments

problem #4

Dec 202003

Grand Cherokee 4WD 6-cyl

  • Automatic transmission
  • 12,650 miles


Jeep gc 2002-had rotors, pads and calipers replaced at 12,660 miles because of violent shaking during braking on highways at speeds of over 40 mph, had to replace everything again at 23,989 miles and now at my own cost. Manager stated that the rotors were "blue" and that someone has been riding on the brakes all the time and that is why they are worped ("blue" from high temperature). That is not the case, I do regular driving in the city and on highway. Please investigate as I have found other Jeep owners with the same problems all over the United States on the Jeep internet forums.

- Brooklyn, NY, USA

problem #3

Jun 072003

Grand Cherokee

  • Automatic transmission
  • 33,000 miles
Wrapped front rotors.

- Sebastian, FL, USA

problem #2

Jan 212003

Grand Cherokee 8-cyl

  • Automatic transmission
  • 19,000 miles
Rotors and brakes. I have resurfaced my rotors once and now I am replacing them. I purchased the car new and it is now 12 months and 2 weeks old, much too soon for either of these repairs and replacements. The dealer tells me its my problem, not theirs. I am also having to replace the brake pads for the second time.

- Rossville, GA, USA

problem #1

Jan 152003

Grand Cherokee

  • miles
Consumer called complaining while driving the vehicle at any speed and applied the brake, vehicle is shaking front and rear. Dealer has been notified and will replace rotors, brake pads, and caliper.

- Marblehead, MA, USA

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