Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

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10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
15,941 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2002 Jeep Grand Cherokee brakes problems

brakes problem

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2002 Jeep Grand Cherokee Owner Comments (Page 5 of 5)

« Read the previous 20 complaints

problem #15

Oct 012003

(reported on)

Grand Cherokee

  • miles

A D V E R T I S E M E N T S

Consumer heard a grinding noise coming from the rear of vehicle after the brakes were released.. the vehicle was returned to the dealership three times and the problem was still not resolved.

- Erie, PA, USA

problem #14

Aug 142003

(reported on)

Grand Cherokee

  • 18,412 miles
When the brakes were applied steering wheel vibrated, making it hard to steer straight. Brake pads and rotors were replaced. At 22,000 miles brake pads and rotors were replaced again.

- Orange, CT, USA

problem #13

Sep 112003

Grand Cherokee 4WD 8-cyl

  • Automatic transmission
  • miles
I had the front rotors replaced at 9000 miles due to brake pulsating. I now have 17000 miles on the vehicle and the brakes are pulsating again.

- Erie, PA, USA

problem #12

Jul 212003

Grand Cherokee 4WD 8-cyl

  • Automatic transmission
  • 13,500 miles

A D V E R T I S E M E N T S

Brakes shutter when applied. Dealer says warped rotors/ calipers, & pads need replacement, Jeep is just out of warranty, and they want a small fortune to repair a know defect. This is a safty issue that needs to be recalled.

- Largo, FL, USA

problem #11

May 022003

Grand Cherokee

  • miles
Consumer states that brake rotors are wearing, and when applying the brakes, vehicle will have heavy vibration and extended stopping distance. Dealer notified.

- Anchorage, AK, USA

problem #10

May 152003

Grand Cherokee

  • miles
The vehicles brake rotors warped which caused the brake pedal to go to the floor.

- Powell, OH, USA

problem #9

May 012003

Grand Cherokee

  • miles

A D V E R T I S E M E N T S

2002jeep Grand Cherokee needed front brakes & rotors at 12,000 miles because of vibration when braking, they were replaced by the dealer. Vehicle now has 23,00 miles and doing the same thing! going back to the dealer!

- Independence, KY, USA

problem #8

Mar 012002

Grand Cherokee 4WD 6-cyl

  • Automatic transmission
  • 16,000 miles
My Jeep has approx 24,000, predominately highway. Not stop and go traffic, the brakes should not need to be fully replaced. My father has a 2001 and also had to replace his front and rear rotors. I believe that this is a continual problem for Jeep and that should be investigated more thoroughly. If a survey was conducted for Jeep owners I am sure a prevalent number of owners would share this complaint. To allow this factor to exist in such a popular vehicle is a danger to the consumer and any one who shares the road.

- Tampa, FL, USA

problem #7

Apr 142003

Grand Cherokee 4WD 6-cyl

  • Automatic transmission
  • miles
Excessive run out in front brake rotors on 2002 Jeep Grand Cherokee after only 14,000 miles causing excessive vibration when braking.

- Dublin, OH, USA

problem #6

Jan 302003

Grand Cherokee

  • miles
Car shakes when brakes are applied, steering wheel visably shaking. When I took the car to the dealer to ahve this fixed they responded by telling me that I needed new brakes. This is a car that is barely a year old and has 23,000 miles on it. I expect brakes to last longer on this and was told that I would have to pay for new brakes. When I refused, and through much hassle, the dealer replaced them at no charge. Most of the miles on this car are highway miles and I would expect Jeep to make a better product. This is after I had it towed to the dealer twice in one day for the car completely turing off while driving. This problem happened after having the car for about two months.

- Harrison, TN, USA

problem #5

Jul 252002

Grand Cherokee

  • miles

A D V E R T I S E M E N T S

Warped brake rotors.

- Texas City, TX, USA

problem #4

Sep 062002

(reported on)

Grand Cherokee 4WD

  • Automatic transmission
  • miles
While driving and applying brakes, steering wheel would vibrate. Dealership replaced front rotors and pads due to rotors warping. Jlg

- Russell, OH, USA

problem #3

Jun 012001

Grand Cherokee

  • miles
Brake rotors warp every 2000 thousand miles. When applying brakes vehicle will vibrate uncontrollably.

- Berea, KY, USA

problem #2

Apr 072002

Grand Cherokee 4WD

  • miles
Vehicle has 7500 miles and already has warped rotors. There is a pulsating feeling on the steering wheel when brake is applied. It is still under warranty but chances of it re-occuring are very good because of the rotors that Chrysler uses. Very disappointed.

- Sleepy Hollow, IL, USA

problem #1

Jan 152001

Grand Cherokee

  • miles
Consumer states that while driving vehicle start to vibrate causing the brake rotor to snap. Nlm

- Jacksonville, FL, USA

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