10.0

really awful
Crashes / Fires:
0 / 1
Injuries / Deaths:
1 / 0
Average Mileage:
53,902 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2002 Jeep Grand Cherokee cooling system problems

cooling system problem

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2002 Jeep Grand Cherokee Owner Comments (Page 3 of 4)

« Read the previous 20 complaints

problem #30

Aug 082006

Grand Cherokee 4WD 6-cyl

  • Automatic transmission
  • 63,950 miles

A D V E R T I S E M E N T S

: the contact stated while driving 15-20 mph on the highway the cooling fan separated ripping the shroud, cracking the radiator and causing other damage to the vehicle. There was an NHTSA recall, # 06V199000, regarding the engine and engine cooling: Cooling system; fan. The vehicle was not included in the recall due to the VIN.

- Baltimore, MD, USA

problem #29

Aug 022006

Grand Cherokee 4WD 6-cyl

  • Automatic transmission
  • 35,800 miles
: the contact stated while driving 25 mph through a commercial area during very hot weather conditions the vehicle began to vibrate. The vibration occurred right before the cooling system caused the vehicle to run at high temperatures and over heat resulting in a blown engine cooling fan. The vehicle was taken to an independent mechanic shop where the mechanic determined that the failure was caused by the shroud and the plastic blade of the electric motor fan. The mechanic also indicated that the parts were defective. The was a recall # pertaining to the engine and engine cooling:cooling system:fan. The manufacturer was called and determined the vehicle was not included in the recall due to the VIN.

- Rochester, NY, USA

problem #28

Jul 312006

Grand Cherokee 4WD 6-cyl

  • Automatic transmission
  • 62,860 miles
: the contact stated that the vehicle overheated and a very loud bang was heard from the engine. The contact inspected under the hood and noticed the fan had exploded. There is an NHTSA recall, # 06V199000, regarding the engine and engine cooling: Cooling system: Fan. The VIN was not included in the recall.

- Norfolk, VA, USA

problem #27

Jul 272006

Grand Cherokee 4WD 6-cyl

  • Automatic transmission
  • 105,000 miles

A D V E R T I S E M E N T S

: the contact stated the plastic blades on the fan fractured and detached from the engine puncturing the radiator. There is a NHTSA campaign id # 06V199000 pertaining to the engine and engine cooling system; fan. The vehicle was not included in the recall due to the VIN. There was also an unnecessary delayed in acceleration. There was a grinding noise and smoking coming from the brakes. The dealership determined the brakes were rubbing against the discs causing friction which caused the brakes to overheat. The caliper was also leaking. The brake calipers, brake shoes and pads were replaced.

- New York, NY, USA

problem #26

Jul 052006

Grand Cherokee 6-cyl

  • Automatic transmission
  • 78,400 miles
2002 Jeep Grand Cherokee 4.0 electric radiator cooling fan blades fractured and seperated from hub cracking radiator shroud.

- Mcdonough, GA, USA

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problem #25

Jul 162006

Grand Cherokee 6-cyl

  • Automatic transmission
  • 92,000 miles
: the contact stated that while backing out of a parking space at 3 mph, there was a loud bang noise coming from the front end of the vehicle. Upon inspection of the the vehicle, the contact observed that the electric motor driven cooling fan had fractured into pieces. There is a NHTSA recall # 06V199000 pertaining to the fan. The vehicle was not included in the recall due to the VIN. Updated 10/04/06.

- Greenville, SC, USA

problem #24

Oct 152005

Grand Cherokee 6-cyl

  • Automatic transmission
  • 75,500 miles

A D V E R T I S E M E N T S

This is in relation to action # EA05-020 on the 2002 Jeep Grand Cherokee. On the date listed below, the blades separated from the motor and the "shrapnel" punctured my radiator and my battery. The car was in motion so, the hood was closed and no one was injured. However, I had to spend about $800 in parts to repair the vehicle.

- Ft. Worth, TX, USA

problem #23

Jul 102006

Grand Cherokee 6-cyl

  • Automatic transmission
  • 75,000 miles
: the contact stated the electric cooling fan separated causing the fan shroud to be punctured. There is an NHTSA recall, # 06V199000, regarding the engine and engine cooling: Cooling system: Fan. The VIN was not included in the recall. 08/01/06 updated.

- Pensacola, FL, USA

problem #22

Jun 292006

Grand Cherokee 4WD 6-cyl

  • Automatic transmission
  • 52,000 miles
1) vehicle at idle, after initial startup in the morning 2) electric fan broke into pieces and hit the main fan, shattering 3) airpark Chrysler/Jeep dealer completed the repair on July 1, 2006.

- Paradise Valley, AZ, USA

problem #21

Jun 222006

Grand Cherokee 4WD 6-cyl

  • Automatic transmission
  • 64,000 miles
My Jeep Grand Cherokee cooling fan blades came off of the cooling fan and struck the shroud causing it to break apart while I had the hood open checking the engine, luckily I was not injured by the flying debris.

- Terre Haute, IN, USA

problem #20

Jun 262006

Grand Cherokee

  • Automatic transmission
  • miles

A D V E R T I S E M E N T S

I own a 2002 Jeep Grand Cherokee. It started to overheat, leak and smoke, coolant fan broke and tore right through the cover. I now need repairs totaling approximately $2600 due to the coolant fan malfunctioning. I thought I could get it repaired at the dealer for no cost since there was a coolant fan recall on this particular vehicle because I have the same year, make and model. I was told that even though there was a recall on the same SUV that I have, my VIN number was not included in the recall, therefore there is nothing that can be done for me. Due to the coolant fan breaking, I need a new cylinder head, radiator, cooling fan motor and coolant fan realignment. I have to pay for all of this myself just because they did not include my VIN number in the recall.

- Pittsburgh, PA, USA

problem #19

Jun 092006

Grand Cherokee 4WD 6-cyl

  • Automatic transmission
  • 83,193 miles
I was driving and felt a bump. I stopped and got out and looked under the vehicle, behind the vehicle and in front of the vehicle and a fellow motorist looked and saw a piece of black plastic in the street under and pointed to it. Got back in the vehicle and drove to my destination and parked, came back and cranked it up and was pulling out, noticed what looked like smoke was coming from the vehicle and the temp gauge needle went into the danger zone. After noticing this I started heading to the dealership, but stopped to keep from during any further damage and called a wrecker. Upon arrival at the dealership I informed them what happened. After they examined the vehicle, they informed me that the fan had broken and knocked a hole in radiator and broke the fan shroud.

- Memphis , TN, USA

problem #18

Mar 142006

Grand Cherokee 4WD 6-cyl

  • Automatic transmission
  • 55,000 miles
I have a 2002 Jeep Grand Cherokee 6 cylinder 4.0. yesterday my cooling fan blew up for no apparent reason, damaging radiator and area around cooling fan. This is an extremely dangerous problem since if the hood was up at the time the fan blew up, someone could have gotten maimed or killed. This is the same issue as reported on your January listing of problems.

- New City, NY, USA

problem #17

Nov 182002

Grand Cherokee 6-cyl

  • Automatic transmission
  • 57,000 miles
11-18-05 driving my car on freeway, heard a "pop" sound, then loss of fluids. Drove off nearest exit to nearby service center. Plastic cooling fan broke apart sending pieces into the front of the radiator, cutting and splicing it. The entire casing/shroud of the fan was cracked on the bottom and top, as well as several blades of the fan broken out. Chrysler refuses to cover the damage stating it is past the warranty time of 3 years or 36,000 miles!!! I now have tp spend $1200 to fix as well as rental car for 1 week while they were "evaluating" the situation. Heeeellllp!!

- Irvine, CA, USA

problem #16

Nov 172005

Grand Cherokee 4WD 6-cyl

  • Automatic transmission
  • 57,000 miles
The consumer stated that there was a NHTSA engineering analysis EA05020 concerning the engine and engine cooling fan. The consumer's vehicle manifested the same problems as indicated in this analysis. The fan of the motor exploded, resulting in extensive damage to the radiator. The vehicle was towed to a dealership, where it is currently being repaired for this problem. (11/23/05) the steering was noisy and would grind on high idle, the vehicle would shake when braking due to the front disc pads wearing low and the front rotors and the pinion seal leaked.

- Ridgewood, NJ, USA

problem #15

Oct 262005

Grand Cherokee 6-cyl

  • Automatic transmission
  • 77,881 miles
Driving at approximate speed of 35 mph, I heard a loud boom (like something had hit the car), I stopped and checked and saw nothing. All gauges displayed normal ranges and I checked all fluids and visually looked around the engine area from the top. Everything appeared normal, but six days later without further noise or warning signs the engine temp peaked max, while sitting in a parking lot. Tested the engine as directed per the manual and no good. A tow was initiated to a repair shop the end result was the fan had broken into pieces and gone into the radiator and through to another section. Total cost of repair was over $1500 and I am still have problems with leaking transmission fluid that is being addressed all related to the fan coming apart and flying into other engine parts.

- Jacksonviile, NC, USA

problem #14

Sep 162005

Grand Cherokee 6-cyl

  • Automatic transmission
  • 65,271 miles
I own a 2002 Jeep Grand Cherokee. About a week ago while driving I heard a loud pop come from the engine. When I stopped to examine the problem, I saw a large leak coming from the bottom of my car. After looking under the hood, I saw that the plastic cooling fan in my engine had shattered and the pieces punctured my radiator. The shroud covering my cooling fan had also been shattered. I immediately took the Jeep to my local Chrysler dealer (whom I bought the car from). After looking at it they told me there was major damage caused by this incident. In addition to needing a new cooling fan, shroud and radiator, I also needed a new head gasket because the car had overheated. I believe there was a defect with the plastic fan which led to the damage to my car. I have contacted Chrysler about this situation and they said there is nothing they will do. I would appreciate your prompt attention looking into this matter. Thank you.

- Matthews, NC, USA

problem #13

Aug 172004

Grand Cherokee 6-cyl

  • Automatic transmission
  • 45,654 miles
I was driving on sr 70 when I felt my Jeep slugging then I looked at the gauge and noticed that it was all the way to the boiling point. Then I pulled over to the side of the road because I wasn't sure what had happened. Called my dad he came and looked at my Jeep and found that the fan had busted we had been able to put enough water in it to get it to wal-mart where we came to the conclusion that it had a hole in the radiator. There was pieces everywhere from the shroud. The next day had it towed to firkins in bradenton it was out of warranty so I ended up paying $1131.45 for this to be fixed. Now ever since this has been fixed my check engine light comes on for awhile then goes off. This happened with the fan on 8/17/04 now both power windows in the back are not working just the other day my son got out of the Jeep shut the door and down came the window neither of the back windows work had it checked out and it will cost me $300 per window for the bearings what is going to happen next the front ones. I thought when I bought this brand I was getting a good value but turns out all I have had is a nightmare.

- Bradenton, FL, USA

problem #12

Sep 042005

Grand Cherokee 6-cyl

  • Automatic transmission
  • 65,700 miles
While I was driving vehicle on Wednesday, August 31, slight vibration was noticed. While my wife was driving vehicle on Friday, September 2, a loud pop was heard, sound similar to that of metal expanding when heated. The air conditioner quit working at this time. When I drove the car on Sunday, September 4th, the vehicle overheated and upon raising the hood, saw that the fan was gone and pieces of the covering of the radiator were broken and missing.

- Hixson, TN, USA

problem #11

Aug 292005

Grand Cherokee 4WD 6-cyl

  • Automatic transmission
  • 31,000 miles
While stopped in a parking space, check gauge light came on. Vehicle temperature gauge was at 260 degree. I shut off engine and opened hood. The electric fan had shattered and put a hole through the fan shroud and the radiator. Parts of the shattered fan were lodged in the serpentine belt pulleys. Vehicle was towed to repair shop where mechanic said that the exact same thing happened one week before to an identical 2002 Grand Cherokee Laredo. (same year and motor).my vehicle is now in a Jeep dealership. I am awaiting determination as to whether or not repairs are covered under an extended warranty I purchased. Upon returning home, I went on line to investigate and found out that the NHTSA was conducting an investigation based on other owners complaints that their electric cooling fans had shattered and punctured the fan shroud and radiator. Vehicle was purchased new and is a 2002 Jeep Grand Cherokee with 6 cylinder engine.

- West Islip, NY, USA

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