Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

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5.6

fairly significant
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
15,778 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2002 Jeep Grand Cherokee fuel system problems

fuel system problem

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2002 Jeep Grand Cherokee Owner Comments

problem #9

Jul 052006

Grand Cherokee 4WD 8-cyl

  • Automatic transmission
  • 71,000 miles

A D V E R T I S E M E N T S

I am experiencing a major problem with my vehicle, 2002 Jeep Grand Cherokee overland (manufacture date 10/01). NHTSA campaign number 01V374000 clearly affects my vehicle, as I am experiencing the exact problem associated with that recall and fall within the specific dates of vehicles affected, however, daimler/Chrysler refuses to honor the recall, claiming my vehicle is unaffected. If I fill the vehicle completely (until automatic shutoff), all the fuel in the filler neck leaks to the ground. If I fill the vehicle less than full (not up to the filler neck) no leakage occurs. It is clearly the uel inlet check valve and my vehicle is clearly affected. Not only is this a safety issue (fire, or worse) which is the main concern, but also a waste of fuel (and expense) and is damaging to the environment. In speaking with the representative at daimler/Chrysler, they flatly refuse to honor the existing recall, claiming it is a warranty item, however, because the vehicle is out of warranty, I am responsible.

- Las Vegas, NV, USA

problem #8

Jul 052006

Grand Cherokee 4WD 8-cyl

  • Automatic transmission
  • 71,000 miles
I am experiencing a major problem with my vehicle, 2002 Jeep Grand Cherokee overland (manufacture date 10/01). NHTSA campaign id number 01V374000 clearly effects my vehicle, as I am experiencing the exact problem associated with that recall, however, daimler/Chrysler refuses to honor the recall, claiming my vehicle is unaffected. If I fill the vehicle completely (until automatic shutoff), all the fuel in the filler neck leaks to the ground. If I fill the vehicle less than full (not up to the filler neck) no leakage. It is clearly the fuel inlet check valve and am clearly affected. Not only is this a safety issue, which is main concern, but also a waste of fuel (and expense)and damage to the environment. In speaking with the representative at daimler/Chrysler, they flatly refuse to honor the recall, claiming it is a warranty item, however, because it is out of warranty, I am responsible.

- Las Vegas, NV, USA

problem #7

Dec 012002

Grand Cherokee 4WD

  • miles
While driving at approximately 70mph on expressway, fuel line became detatched causing engine to fail. Fuel line failed without warning and was not a result of any mechanical damage. Failure of fuel line resulted in a large fuel spill underneath vehicle which had been driven for past 15 hours on a trip from Florida to Illinois. We had a concern that fuel spill could have ignited from heated components of the vehicle's undercarriage.

- Willow Springs, IL, USA

problem #6

Sep 272002

(reported on)

Grand Cherokee

  • miles

A D V E R T I S E M E N T S

Consumer received a recall notice in the mail regarding a fuel tank blocker bracket. Consumer has taken the vehicle to the local dealership to have the recall work repaired. The work was not performed because consumer has an after market trailer hitch on the vehicle which prevents them from being able to install the bracket. The choices given to consumer was to either have the hitch removed or to live with the problem.

- The Woodlands, TX, USA

problem #5

Apr 052002

(reported on)

Grand Cherokee

  • miles
Consumer received safety recall notification relating to the fuel lines and fittings. Recall component repairs cannot be done due to lack of parts. Consumer is upset that he cannot fill tank without the fuel gushing out all over the side of the vehicle.

- Nogales, AZ, USA

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problem #4

Apr 292002

(reported on)

Grand Cherokee

  • miles
Consumer responded to a recall 01V37 and was told by the dealership that the fuel tank needed to be replaced and the parts would be ordered. Consumer is still waiting. The dealer informed consumer that they have no idea when the parts would be shipped that there was nothing they could do.

- Northbrook, IL, USA

problem #3

Jul 172002

(reported on)

Grand Cherokee

  • miles

A D V E R T I S E M E N T S

Consumer received recall notice 01V348000 relating to the vapor canister vent hose and fuel filler nlet check valve. However, consumer is having scheduling problems with dealership due to parts that are not in stock.

- Las Vegas, NV, USA

problem #2

May 102002

(reported on)

Grand Cherokee 4WD

  • Automatic transmission
  • miles
Consumer received recall notice 01V374000. Called dealer to make an appointment for recall repairs, was informed by dealer that parts were not available.. consumer stated the repairs have since been made.

- Blowing Rock, NC, USA

problem #1

Dec 282001

Grand Cherokee

  • miles
NHTSA recall 01V374000/ manufacturer's recall A06. Got recall notice, called dealer to make an appointment. Dealer stated had to order parts. When consumer went to dealer, dealer stated parts were on backorder. Please add VIN.

- Los Angeles, CA, USA

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