10.0

really awful
Crashes / Fires:
20 / 0
Injuries / Deaths:
31 / 2
Average Mileage:
44,060 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2002 Jeep Grand Cherokee seat belts / air bags problems

seat belts / air bags problem

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2002 Jeep Grand Cherokee Owner Comments (Page 10 of 22)

« Read the previous 20 complaints

problem #257

Jun 072015

Grand Cherokee

  • miles

A D V E R T I S E M E N T S

As of today I have been unable to get the recall part/repair completed on my vehicle. Every time I contact my local dealer, thompson Jeep in edgewood, md they say the recall part is inavailable. NHTSA recall number: 15V-046 manufacturer recall number: R06

- Aberdeen, MD, USA

problem #256

Feb 112015

Grand Cherokee

  • 206,000 miles
The contact owns a 2002 Jeep Grand Cherokee. The contact stated that the air bag warning light constantly illuminated. The contact received notification of nhsta campaign number: 15V046000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was 206,000.

- Chesterfield, VA, USA

problem #255

Jan 042015

Grand Cherokee

  • 80,000 miles
Airbag system(orc module I have been trying to get recalls on my Jeep Grand Cherokee done ive dealt with the dealerships & Chrysler with no result. I started recording calls& have set up a whole file just for transactions & correspondence regarding my cars recalls.I'm disabled & need my car since Jan it has been in my garage. I couldn't believe my ears when I heard Chrysler rep admit what they were doing to "get out of replacing recall parts" rendering my car useless I also read my car manual & it advised go straight to service, continuing to drive could result in accident or death with this warning. I called service told me to ignore was no recall open. Jump ahead months showed recall but referred me to Chrysler for part! I continued my battle & realized what was really going on & the rep. I spoke to confirmed what I thought was going on. He said he was so ashamed to be working for a company that would do this & repeatedly apologized as if to not be overheard.I can't fight Chrysler alone.when I call for an appointment at service dealership the say part not in check with Chrysler.I have a car that is a death trap sounds like they are waiting on older model cars to be traded in or got rid of so Chrysler wont have to pay for recall parts! he said "your exactly right about that I feel so bad its not right & I really want to help people but I can only say what they tell us.he offered to email about my disability & maybe expedite me the part but stated it probably wouldn't help.they are holding out forcing people to drive unsafe cars or get rid of them in my case the airbag warning light is left on & will stay on until the defect is repaired. Who would buy a car with the airbag warning light on & not be able to fix it! I need to get inspection and tags due or insurance will lapse.I hope you can help, best regards

- Cleburne, TX, USA

problem #254

Mar 312015

Grand Cherokee

  • 130,000 miles

A D V E R T I S E M E N T S

The contact owns a 2002 Jeep Grand Cherokee. While driving approximately 30 mph, the air bag warning indicator illuminated intermittently and a chime sounded. The failure occurred when driving at any given speed. The VIN was included in NHTSA campaign number: 15V046000 (air bags); however, the part needed to perform the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure. The approximate failure mileage was 130,000.

- Metairie, LA, USA

problem #253

May 272015

Grand Cherokee

  • miles
The contact owns a 2002 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 15V046000 (air bags) in February of 2015; however, the part needed to do the repair was still not available. The contact felt the manufacturer exceeded a reasonable amount of time. The manufacturer was made aware of the issue. The contact had not experienced a failure.

- Toone, TN, USA

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problem #252

Dec 312013

Grand Cherokee

  • 150,000 miles
The contact owns a 2002 Jeep Grand Cherokee. While parked, the vehicle failed to start and the key remained in the off position. The air bag warning light illuminated. The vehicle was not diagnosed or repaired. The failure recurred on numerous occasions. The VIN was included in NHTSA campaign number: 15V046000 (air bags); however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure. The failure mileage was 150,000. Updated 7/21/15

- Spring Hill, FL, USA

problem #251

May 152015

Grand Cherokee 4WD 6-cyl

  • miles

A D V E R T I S E M E N T S

The contact owns a 2002 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 15V046000 (air bags); however, the part needed to do the repair was still not available. The contact felt the manufacturer exceeded a reasonable amount of time. The manufacturer was made aware of the issue. The contact had not experienced a failure. Updated 7/8/15 the consumer received the recall notice, six months ago. Updated 08/06/15

- Holbrook, NY, USA

problem #250

Feb 162015

Grand Cherokee

  • miles
The contact owns a 2002 Jeep Grand Cherokee. The contact received a recall notification for NHTSA campaign number: 15V046000 (air bags) and stated that the part needed was unavailable to perform the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.

- New Castle, IN, USA

problem #249

Feb 042015

Grand Cherokee 4WD 6-cyl

  • Automatic transmission
  • miles
The contact owns a 2002 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 15V046000 (air bags) however, the part to do the repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Updated 7/1/15

- Valhalla, NY, USA

problem #248

Apr 062015

Grand Cherokee

  • miles
The contact owns a 2002 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 15V046000 (air bags) and stated that the part was not available within a reasonable amount of time. The dealer did not give a specific date for when the part would become available. The manufacturer was contacted and could not provide an estimated date for when the contacts vehicle would receive the recall repair. The contact had not experienced a failure.

- Derby, NY, USA

problem #247

Jan 282015

Grand Cherokee

  • miles

A D V E R T I S E M E N T S

The contact owns a 2002 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 15V046000 (air bags), however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

- Yonkers, NY, USA

problem #246

Apr 232015

Grand Cherokee

  • miles
The contact owns a 2002 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 15V046000 (air bags); however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.

- Houston, TX, USA

problem #245

Apr 162015

Grand Cherokee

  • miles
The contact owns a 2002 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 15V046000 (air bags) however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact's air bag warning indicator illuminated continuously. The failure mileage was unknown.

- Dumfries, VA, USA

problem #244

Apr 152015

Grand Cherokee

  • miles
The contact owns a 2002 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 12V527000 (air bags) and 15V046000 (air bags) however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

- Peru, IN, USA

problem #243

Jan 292015

Grand Cherokee

  • miles
The contact owns a 2002 Jeep Grand Cherokee. The contact received a recall notification for NHTSA campaign number: 15V046000 (air bags) and stated that the part needed was unavailable to perform the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure.

- Dover, NJ, USA

problem #242

Feb 262015

Grand Cherokee

  • miles
The contact owns a 2002 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 15V046000 (air bags); however, the part needed to perform the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall. The manufacturer was not notified of the issue. The contact had not experienced a failure. The VIN was unavailable.

- Oxford, MS, USA

problem #241

Jan 162014

Grand Cherokee

  • miles
The contact owns a 2002 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 15V046000 (air bags); however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

- Milledgille, GA, USA

problem #240

Apr 022014

Grand Cherokee 4WD 6-cyl

  • 130,000 miles
My son was killed while he had his girlfriend drove my Jeep. They ran into tree going appox.35 mph.the airbag did not go off on the passenger side and the seatbelt unlatched. He was the only one injured and died later that day.

- Westfield, IN, USA

problem #239

Feb 062015

Grand Cherokee

  • miles
The contact owns a 2002 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 15V046000 (air bags) and stated that the part was not available to complete the recall repair within a reasonable timeframe. The dealer did not give a specific date for when the part would become available to schedule the repair. The vehicle was not included in NHTSA campaign number: 13V252000 (fuel system, gasoline, structure). The contact was concerned about ensuring that the manufacturer install an oem trailer hitch. The manufacturer was contacted and could not provide an estimated date for when the contact's vehicle would receive the recall repair. The contact had not experienced a failure.

- Payson, AZ, USA

problem #238

Apr 012015

Grand Cherokee 4WD 6-cyl

  • miles
2002 Jeep Grand Cherokee. Consumer writes in regards to recall due to the parts being unavailable.

- Pittsburgh, PA, USA

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