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10.0

really awful
Crashes / Fires:
19 / 0
Injuries / Deaths:
27 / 2
Average Mileage:
44,012 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2002 Jeep Grand Cherokee seat belts / air bags problems

seat belts / air bags problem

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2002 Jeep Grand Cherokee Owner Comments (Page 10 of 22)

« Read the previous 20 complaints

problem #250

Feb 162015

Grand Cherokee

  • miles

A D V E R T I S E M E N T S

The contact owns a 2002 Jeep Grand Cherokee. The contact received a recall notification for NHTSA campaign number: 15V046000 (air bags) and stated that the part needed was unavailable to perform the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.

- New Castle, IN, USA

problem #249

Feb 042015

Grand Cherokee 4WD 6-cyl

  • Automatic transmission
  • miles
The contact owns a 2002 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 15V046000 (air bags) however, the part to do the repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Updated 7/1/15

- Valhalla, NY, USA

problem #248

Apr 062015

Grand Cherokee

  • miles
The contact owns a 2002 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 15V046000 (air bags) and stated that the part was not available within a reasonable amount of time. The dealer did not give a specific date for when the part would become available. The manufacturer was contacted and could not provide an estimated date for when the contacts vehicle would receive the recall repair. The contact had not experienced a failure.

- Derby, NY, USA

problem #247

Jan 282015

Grand Cherokee

  • miles

A D V E R T I S E M E N T S

The contact owns a 2002 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 15V046000 (air bags), however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

- Yonkers, NY, USA

problem #246

Apr 232015

Grand Cherokee

  • miles
The contact owns a 2002 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 15V046000 (air bags); however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.

- Houston, TX, USA

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problem #245

Apr 162015

Grand Cherokee

  • miles
The contact owns a 2002 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 15V046000 (air bags) however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact's air bag warning indicator illuminated continuously. The failure mileage was unknown.

- Dumfries, VA, USA

problem #244

Apr 152015

Grand Cherokee

  • miles

A D V E R T I S E M E N T S

The contact owns a 2002 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 12V527000 (air bags) and 15V046000 (air bags) however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

- Peru, IN, USA

problem #243

Jan 292015

Grand Cherokee

  • miles
The contact owns a 2002 Jeep Grand Cherokee. The contact received a recall notification for NHTSA campaign number: 15V046000 (air bags) and stated that the part needed was unavailable to perform the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure.

- Dover, NJ, USA

problem #242

Feb 262015

Grand Cherokee

  • miles
The contact owns a 2002 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 15V046000 (air bags); however, the part needed to perform the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall. The manufacturer was not notified of the issue. The contact had not experienced a failure. The VIN was unavailable.

- Oxford, MS, USA

problem #241

Jan 162014

Grand Cherokee

  • miles
The contact owns a 2002 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 15V046000 (air bags); however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

- Milledgille, GA, USA

problem #240

Apr 022014

Grand Cherokee 4WD 6-cyl

  • 130,000 miles

A D V E R T I S E M E N T S

My son was killed while he had his girlfriend drove my Jeep. They ran into tree going appox.35 mph.the airbag did not go off on the passenger side and the seatbelt unlatched. He was the only one injured and died later that day.

- Westfield, IN, USA

problem #239

Feb 062015

Grand Cherokee

  • miles
The contact owns a 2002 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 15V046000 (air bags) and stated that the part was not available to complete the recall repair within a reasonable timeframe. The dealer did not give a specific date for when the part would become available to schedule the repair. The vehicle was not included in NHTSA campaign number: 13V252000 (fuel system, gasoline, structure). The contact was concerned about ensuring that the manufacturer install an oem trailer hitch. The manufacturer was contacted and could not provide an estimated date for when the contact's vehicle would receive the recall repair. The contact had not experienced a failure.

- Payson, AZ, USA

problem #238

Apr 012015

Grand Cherokee 4WD 6-cyl

  • miles
2002 Jeep Grand Cherokee. Consumer writes in regards to recall due to the parts being unavailable.

- Pittsburgh, PA, USA

problem #237

Mar 202015

Grand Cherokee

  • miles
The contact owns a 2002 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 15V046000 (air bags) however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

- Dunedin, FL, USA

problem #236

Jul 112014

Grand Cherokee

  • miles
The contact owns a 2002 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 15V046000 (air bags) however, the contact was unable to have the vehicle serviced under the recall because the part needed was unavailable. The manufacturer was not notified of the issue. The contact had not experienced a failure.

- Odessa, TX, USA

problem #235

Mar 172015

Grand Cherokee

  • miles
The contact owns a 2002 Jeep Grand Cherokee. The contact received notification of NHTSA campaign numbers: 12V527000 (air bags) and 15V046000 (air bags) however, the parts needed to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

- Mocksville, NC, USA

problem #234

Mar 132015

Grand Cherokee

  • miles
The contact owns a 2002 Jeep Grand Cherokee. The contact stated that NHTSA campaign number: 15V046000 (air bags), NHTSA campaign number: 12V527000 (air bags), NHTSA campaign number: 02V104000 (fuel system, gasoline), NHTSA campaign number: 02V032000 (fuel system, gasoline) and NHTSA campaign number: 01V374000 (fuel system, gasoline) exceeded a reasonable amount of time for repair. The dealer stated that the parts needed for repair would not be available for months. The manufacturer was made aware of the delay. The vehicle was not repaired. The contact noticed a strong odor of fuel emitting from the vehicle. The failure mileage was unknown.

- Oceanside , NY, USA

problem #233

Feb 012014

Grand Cherokee

  • 108,600 miles
The contact owns a 2002 Jeep Grand Cherokee. The contact stated that after the vehicle was started, the air bag warning light illuminated. The vehicle was taken to the dealer, where it was serviced under NHTSA campaign number: 12V527000 (air bags) however, the failure recurred. The contact received notification of NHTSA campaign number: 15V046000 (air bags) but the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was 108,600.

- Gary, NE, USA

problem #232

Oct 042014

Grand Cherokee

  • miles
The contact owns a 2002 Jeep Grand Cherokee. The contact stated that the air bag warning lamp illuminated. The contact received notification of NHTSA campaign numbers: 12V527000 (air bags) and 15V046000 (air bags). The contact notified the dealer and the manufacturer of the failure, but they indicated that the part needed to repair the vehicle was not available. The dealer did not provide a specific date for when the parts would become available. The manufacturer was contacted and could not provide an estimated date for when the vehicle would receive the recall repairs. The failure mileage was not available.

- Sellersville, PA, USA

problem #231

Mar 132015

Grand Cherokee

  • miles
The contact owns a 2002 Jeep Grand Cherokee. The contact received notification of NHTSA campaign numbers: 12V527000 (air bags) and 15V046000 (air bags); however, the parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

- Frazeysburg, OH, USA

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