10.0

really awful
Crashes / Fires:
20 / 0
Injuries / Deaths:
31 / 2
Average Mileage:
44,060 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2002 Jeep Grand Cherokee seat belts / air bags problems

seat belts / air bags problem

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2002 Jeep Grand Cherokee Owner Comments (Page 5 of 22)

« Read the previous 20 complaints

problem #357

Jan 282015

Grand Cherokee

  • miles

A D V E R T I S E M E N T S

The contact owns a 2002 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 15V046000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

- Chesapeake, VA, USA

problem #356

Feb 062015

Grand Cherokee

  • 200,000 miles
The contact owns a 2002 Jeep Grand Cherokee. The contact stated that the air bag warning light was constantly illuminated. The vehicle was not diagnosed or repaired. The contact received notification of NHTSA campaign number: 15V046000 (air bags). The part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not aware of the issue. The faiilure mileage was approximately 200,000. VIN tool confirms parts not available.

- De Pere, WI, USA

problem #355

Mar 012015

Grand Cherokee

  • 150,000 miles
The contact owns a 2002 Jeep Grand Cherokee. While the vehicle was parked, the air bag warning light illuminated. The vehicle was not diagnosed or repaired. The VIN was included in NHTSA campaign number: 15V046000 (air bags); however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure. The failure mileage was 150,000. VIN tool confirms parts not available.

- Bedford, VA, USA

problem #354

Feb 062015

Grand Cherokee

  • 108,000 miles

A D V E R T I S E M E N T S

The contact owns a 2002 Jeep Grand Cherokee. The contact stated that the air bag light remained illuminated. The contact received notification of NHTSA campaign number: 15V046000 (air bags) and stated that the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The approximate failure mileage was 108,000. VIN tool confirms parts not available.

- North Hills, CA, USA

problem #353

Nov 162015

Grand Cherokee

  • 142,000 miles
The contact owns a 2002 Jeep Grand Cherokee. The contact stated that the air bag warning light constantly illuminated. The vehicle was taken to a dealer where it was diagnosed that the air bag control module had failed and needed to be replaced. The vehicle was not repaired. The contact received notification of NHTSA campaign number: 15V046000 (air bags). However, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was aware of the failure. The failure mileage was approximately 142,000. VIN tool confirms parts not available. Updated 03/15/16

- Edmonds, WA, USA

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problem #352

Dec 162015

Grand Cherokee 6-cyl

  • miles
The contact owns a 2002 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 15V046000 (air bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. The manufacturer was not made aware of the issue. VIN tool confirms parts unavailable. Updated 03/09/16

- Fortworth, TX, USA

problem #351

Nov 082012

Grand Cherokee

  • 0 miles

A D V E R T I S E M E N T S

Takata recall. The contact owns a 2002 Jeep Grand Cherokee. The contact received notification of NHTSA campaign numbers: 12V527000 (air bags) and 15V046000 (air bags) however, the parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issues. The contact had not experienced a failure. Parts distribution disconnect. VIN tool confirms parts not available.

- Pine Bluff, NC, USA

problem #350

Dec 152014

Grand Cherokee

  • miles
The contact owns a 2002 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 15V046000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The VIN was unknown. The contact had not experienced a failure.

- Georgetown, SC, USA

problem #349

Jan 282015

Grand Cherokee

  • miles
The contact owns a 2002 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 15V046000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that the air bag light was illuminated and prevented the vehicle from passing an inspection. The failure mileage was unknown.

- Honolulu, HI, USA

problem #348

Jan 012015

Grand Cherokee 4WD 6-cyl

  • miles
2002 Jeep Grand Cherokee. Consumer writes in regards to replacement parts not available to complete occupant restraint control module recall notice repairs.

- Semmes, AL, USA

problem #347

Aug 042015

Grand Cherokee

  • 119,000 miles

A D V E R T I S E M E N T S

The contact owns a 2002 Jeep Grand Cherokee. The contact stated that the air bag warning light remained illuminated. The contact received notification of NHTSA campaign number: 15V046000 (air bags) and stated that the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was 119,000. VIN tool confirms parts not available. Updated 03/10/16

- Stockbridge , GA, USA

problem #346

Nov 252015

Grand Cherokee

  • miles
The contact owns a 2002 Jeep Grand Cherokee. The contact received a notification of NHTSA campaign number: 15V046000 (air bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Sidney, OH, USA

problem #345

Nov 242015

Grand Cherokee

  • miles
The contact owns a 2002 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 15V046000 (air bags) however the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The contact stated that the air bag warning light illuminated. The vehicle was taken to the dealer who diagnosed that the module needed to be replaced. The failure mileage was not available. VIN tools confirms parts not available.

- Gibsonville, NC, USA

problem #344

Nov 202015

Grand Cherokee 4WD 6-cyl

  • Automatic transmission
  • miles
The contact owns a 2002 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 15V046000 (air bags); however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available. Updated 02/18/16 updated 02/22/16.

- Ephrata, PA, USA

problem #343

Nov 172015

Grand Cherokee

  • miles
The contact owns a 2002 Jeep Grand Cherokee. While driving at 40 mph, the air bag inadvertently deployed without warning. The contact sustained bruises on her hands, but no medical attention was required. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was unknown.

- Kissimmee, FL, USA

problem #342

Oct 262015

Grand Cherokee

  • miles
The contact owns a 2002 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 15V046000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Kamas, UT, USA

problem #341

May 042015

Grand Cherokee

  • miles
The contact owns a 2002 Jeep Grand Cherokee. While driving various speeds, the air bag light illuminated. The contact received a notification of NHTSA campaign number: 15V046000 (air bags); however, the part for the recall was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The failure mileage was unknown. VIN tool confirms parts not available.

- Anderson, SC, USA

problem #340

Feb 282015

Grand Cherokee

  • miles
Takata recall. - the contact owns a 2002 Jeep Grand Cherokee. The contact received a notification of NHTSA campaign number: 15V046000 (air bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Louisbille, KY, USA

problem #339

May 012015

Grand Cherokee

  • miles
The contact owns a 2002 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 15V046000 (air bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. VIN tool confirms parts not available. Updated 1/12/16

- Bonita Springs, FL, USA

problem #338

Jun 112015

Grand Cherokee

  • miles
The contact owns a 2002 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 15V046000 (air bags) and stated that the part needed for the repair were not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

- St Martinsville, LA, USA

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