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10.0

really awful
Crashes / Fires:
19 / 0
Injuries / Deaths:
27 / 2
Average Mileage:
44,012 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2002 Jeep Grand Cherokee seat belts / air bags problems

seat belts / air bags problem

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2002 Jeep Grand Cherokee Owner Comments (Page 5 of 22)

« Read the previous 20 complaints

problem #350

Dec 152014

Grand Cherokee

  • miles

A D V E R T I S E M E N T S

The contact owns a 2002 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 15V046000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The VIN was unknown. The contact had not experienced a failure.

- Georgetown, SC, USA

problem #349

Jan 282015

Grand Cherokee

  • miles
The contact owns a 2002 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 15V046000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that the air bag light was illuminated and prevented the vehicle from passing an inspection. The failure mileage was unknown.

- Honolulu, HI, USA

problem #348

Jan 012015

Grand Cherokee 4WD 6-cyl

  • miles
2002 Jeep Grand Cherokee. Consumer writes in regards to replacement parts not available to complete occupant restraint control module recall notice repairs.

- Semmes, AL, USA

problem #347

Aug 042015

Grand Cherokee

  • 119,000 miles

A D V E R T I S E M E N T S

The contact owns a 2002 Jeep Grand Cherokee. The contact stated that the air bag warning light remained illuminated. The contact received notification of NHTSA campaign number: 15V046000 (air bags) and stated that the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was 119,000. VIN tool confirms parts not available. Updated 03/10/16

- Stockbridge , GA, USA

problem #346

Nov 252015

Grand Cherokee

  • miles
The contact owns a 2002 Jeep Grand Cherokee. The contact received a notification of NHTSA campaign number: 15V046000 (air bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Sidney, OH, USA

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problem #345

Nov 242015

Grand Cherokee

  • miles
The contact owns a 2002 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 15V046000 (air bags) however the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The contact stated that the air bag warning light illuminated. The vehicle was taken to the dealer who diagnosed that the module needed to be replaced. The failure mileage was not available. VIN tools confirms parts not available.

- Gibsonville, NC, USA

problem #344

Nov 202015

Grand Cherokee 4WD 6-cyl

  • Automatic transmission
  • miles

A D V E R T I S E M E N T S

The contact owns a 2002 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 15V046000 (air bags); however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available. Updated 02/18/16 updated 02/22/16.

- Ephrata, PA, USA

problem #343

Nov 172015

Grand Cherokee

  • miles
The contact owns a 2002 Jeep Grand Cherokee. While driving at 40 mph, the air bag inadvertently deployed without warning. The contact sustained bruises on her hands, but no medical attention was required. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was unknown.

- Kissimmee, FL, USA

problem #342

Oct 262015

Grand Cherokee

  • miles
The contact owns a 2002 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 15V046000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Kamas, UT, USA

problem #341

May 042015

Grand Cherokee

  • miles
The contact owns a 2002 Jeep Grand Cherokee. While driving various speeds, the air bag light illuminated. The contact received a notification of NHTSA campaign number: 15V046000 (air bags); however, the part for the recall was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The failure mileage was unknown. VIN tool confirms parts not available.

- Anderson, SC, USA

problem #340

Feb 282015

Grand Cherokee

  • miles

A D V E R T I S E M E N T S

Takata recall. - the contact owns a 2002 Jeep Grand Cherokee. The contact received a notification of NHTSA campaign number: 15V046000 (air bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Louisbille, KY, USA

problem #339

May 012015

Grand Cherokee

  • miles
The contact owns a 2002 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 15V046000 (air bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. VIN tool confirms parts not available. Updated 1/12/16

- Bonita Springs, FL, USA

problem #338

Jun 112015

Grand Cherokee

  • miles
The contact owns a 2002 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 15V046000 (air bags) and stated that the part needed for the repair were not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

- St Martinsville, LA, USA

problem #337

Feb 272015

Grand Cherokee 4WD 6-cyl

  • Automatic transmission
  • miles
The contact owns a 2002 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 15V046000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available. Updated 01/20/16

- Portland, OR, USA

problem #336

Feb 102015

Grand Cherokee 4WD 6-cyl

  • miles
The contact owns a 2002 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 15V046000 (air bags) and stated that the part was not available within a reasonable time frame to schedule the recall repair. The dealer did not give a specific date for when the part would become available. The dealer placed the contact on a waiting list. The manufacturer was contacted and could not provide an estimated date for when the contacts vehicle would receive the recall repair. The contact was not experiencing a failure. VIN tool confirms parts not available. Updated 01/27/16 updated 02/23/16.

- Chesterfield, MI, USA

problem #335

Apr 152015

Grand Cherokee

  • miles
The contact owns a 2002 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 15V046000 (air bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.

- Sweet Home, OR, USA

problem #334

May 182015

Grand Cherokee

  • miles
The contact owns a 2002 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 15V046000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

- Beaverton, OR, USA

problem #333

Jun 152015

Grand Cherokee 6-cyl

  • miles
The contact owns a 2002 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 15V046000 (air bags); however, the parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Updated 1/12/16

- Fort Worth, TX, USA

problem #332

Oct 212015

Grand Cherokee

  • 0 miles
My car is subject to Chrysler recall R06, (NHTSA recall 15V-046), issued Jan 27 2015 because the airbags could inadvertently deploy while driving. However it's now 9 months later and nothing has been fixed because the "parts are not available." Chrysler will not even supply a firm date that parts will become available. Why not?

- Boulder, CO, USA

problem #331

Oct 172015

Grand Cherokee

  • 98,213 miles
Two concerns addressed: Fuel tank recall: While this Agency has come to an agreement with fca to 'remedy' the fuel tank exploding, I believe your Agency did not take into consideration the contributing factor to this type of incident. The manufacturer had installed a protective metal enclosure surrounding the fuel tank models from 1993 to 2006. The problem is that the type of metal used is prone to rusting out that a vast majority of these vehicles have experienced which during a rear end collision exposes the plastic tank to crack and explode. Air bag recall: Again owners of the affected vehicles will have to wait many months for replacement parts to be produced. The original recall waiting for parts, owners had to wait 12 months for dealership to obtain parts.

- Brooklyn, MI, USA

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