10.0

really awful
Crashes / Fires:
20 / 0
Injuries / Deaths:
31 / 2
Average Mileage:
44,060 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2002 Jeep Grand Cherokee seat belts / air bags problems

seat belts / air bags problem

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2002 Jeep Grand Cherokee Owner Comments (Page 8 of 22)

« Read the previous 20 complaints

problem #297

Feb 062015

Grand Cherokee

  • miles

A D V E R T I S E M E N T S

The contact owns a 2002 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 15V046000 (air bags); however, the part needed to do the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time to provide the part needed to do the repair. The manufacturer was not notified. The contact had not experienced a failure.

- Stroudsburg, PA, USA

problem #296

Jan 032013

Grand Cherokee

  • miles
The contact owns a 2002 Jeep Grand Cherokee. The contact received a notification of NHTSA id number: 12V527000 (air bags) and 15V046000 (air bags) however, the parts needed to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure.

- Sylmar, CA, USA

problem #295

Nov 082012

Grand Cherokee

  • miles
The contact owns a 2002 Jeep Grand Cherokee. The contact received notification of NHTSA campaign numbers: 12V527000 (air bags) and 15V046000 (air bags) however, the part to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recalls repairs. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

- Albertville, AL, USA

problem #294

Feb 022015

Grand Cherokee

  • miles

A D V E R T I S E M E N T S

The contact owns a 2002 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 15V046000 (air bags); however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

- Charlotte, NC, USA

problem #293

Feb 012015

Grand Cherokee

  • 140,000 miles
The contact owns a 2002 Jeep Grand Cherokee. While driving 50 mph, the air bag warning light illuminated. The vehicle was not diagnosed or repaired. The failure recurred on numerous occasions. The contact received notification of NHTSA campaign number: 15V046000 (air bags); however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The failure mileage was 140,000.

- Lexington, SC, USA

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problem #292

Jul 072014

Grand Cherokee

  • 184,000 miles
Airbag warning light on even after completing the original recall M35. Received letter from fca in February 2015 advising of need for R06/15V-046; now as of August 4/2015 the airbag light is still on. I phoned the local dealer who stated parts were still not available! what should I do to ensure my vehicle safety is not being compromised?

- Cape Coral, FL, USA

problem #291

Jun 282015

Grand Cherokee 4WD 6-cyl

  • miles

A D V E R T I S E M E N T S

The contact owns a 2002 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 15V046000 (air bags); however, the part needed to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact stated that the manufacturer was made aware of the issue. The contact had not experienced a failure. MA 10/6

- Pelham, NH, USA

problem #290

Feb 062015

Grand Cherokee

  • miles
The contact owns a 2002 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 15V046000 (air bags); however, the part needed to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact stated that the manufacturer was made aware of the issue. The contact had not experienced a failure.

- Upland, CA, USA

problem #289

Apr 302015

Grand Cherokee

  • miles
The contact owns a 2002 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 15V046000 (air bags); however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.

- Cincinnati, OH, USA

problem #288

Jan 152015

Grand Cherokee

  • miles
The contact owns a 2002 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 15V046000 (air bags); however, the part to do the repair was unavailable. The contact stated the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

- Renton, WA, USA

problem #287

Jan 282015

Grand Cherokee

  • miles

A D V E R T I S E M E N T S

The contact owns a 2002 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 15V046000 (air bags); however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

- Hethizibah, GA, USA

problem #286

Feb 112015

Grand Cherokee

  • miles
The contact owns a 2002 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number:15V046000 (air bags)however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer had been made aware of the issue. The contact had not experienced a failure.

- East Hampton, NY, USA

problem #285

Jun 072013

Grand Cherokee

  • miles
The contact owns a 2002 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 15V046000 (air bags) and stated that the part needed was not available within a reasonable timeframe to schedule the recall repair. The dealer did not give a specific date for when the part would become available. The manufacturer could not provide an estimated date for when the vehicle would receive the recall repair. The contact had not experienced a failure. Updated 09/21/15

- Cary, NC, USA

problem #284

Nov 012014

Grand Cherokee 4WD 8-cyl

  • Automatic transmission
  • 100,000 miles
The contact owns a 2002 Jeep Grand Cherokee. The contact stated that the air bag warning light remained illuminated. The vehicle was not diagnosed or repaired. The contact received notification of NHTSA campaign number: 15V046000 (air bags) however, the part needed for recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for recall repair. The manufacturer was not made aware of the failure. The approximate failure mileage was 100,000. MA 10/2

- Sugar Grove, NC, USA

problem #283

Jul 012014

Grand Cherokee

  • 120,000 miles
Air bag light illuminated. Dealer stated open recall for air bag module and front sensors. No parts available. We care driving an unsafe vehicle with no support from dealer. We need a safe vehicle to drive. Dealer also denied recall for faulty fuel tank in event of rear collision. We have a check engine code directly related to fuel venting/purge system. Dealer will not repair. In summary we have an unsafe vehicle that has 2 potential ways of causing bodily harm.

- Tobaccoville, NC, USA

problem #282

Sep 092013

Grand Cherokee 4WD 6-cyl

  • 121,525 miles
When I turn off the ignition switch the passenger airbag begins to screech as the power dissipates from the inflator module....updated 09/22/15 updated 12/10/15

- Goldsboro, NC, USA

problem #281

Jul 272015

Grand Cherokee

  • miles
Air bag light is on and never goes off. Was never sent any recalls on my Jeep and also on the gas tank recall never advised. Have a problem on the electrical rear lights

- Fayettville, GA, USA

problem #280

Jul 272015

Grand Cherokee

  • miles
I have never been notified on any of the recalls on this Jeep after looking at recalls airbags can deploy when driving then see in the recall this evening on the news.

- Searcy , AR, USA

problem #279

Feb 062015

Grand Cherokee

  • 154,690 miles
The contact owns a 2002 Jeep Grand Cherokee. The contact stated that the air bag light illuminated when the vehicle was started and continuously illuminated until the vehicle was turned off. The contact received notification of NHTSA campaign number: 15V046000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was 154,690.

- Taylors, SC, USA

problem #278

Jan 142015

Grand Cherokee

  • 83,600 miles
The contact owns a 2002 Jeep Grand Cherokee. While starting the vehicle, the air bag warning indicator illuminated and failed to turn off immediately afterwards. The contact received notification of NHTSA campaign number: 15V046000 (air bags) however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 83,600. The VIN was not available.

- East Brady, PA, USA

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