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definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
42,236 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2002 Jeep Grand Cherokee steering problems

steering problem

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2002 Jeep Grand Cherokee Owner Comments

problem #6

Feb 012007

Grand Cherokee 8-cyl

  • Automatic transmission
  • 55,000 miles


The contact owns a 2002 Jeep Grand Cherokee. While driving between 2-30 mph, the steering wheel made a grinding noise when it was turned. There was a loss of power steering fluid and maneuverability. When fluid was added to the vehicle, the power steering and grinding noise returned. The vehicle was taken to the dealer and they stated that the power steering high pressure hose failed. The high pressure hose was replaced. The VIN was unknown. The failure mileage was 55,000 and current mileage was 68,000.

- Bayside , NY, USA

problem #5

May 012007

Grand Cherokee 4WD 8-cyl

  • Automatic transmission
  • 60,000 miles
The contact owns a 2002 Jeep Grand Cherokee. While driving 30 mph, the vehicle's power steering failed without warning. The contact, who is a mechanic, inspected his vehicle. He stated that the top connector of the power steering hose had failed and all the fluid leaked out. The current and failure mileages were 60,000.

- Salem , NH, USA

problem #4

Mar 052007

Grand Cherokee 4WD 8-cyl

  • Automatic transmission
  • 63,519 miles
Power steering hose developed a leak due to poor design which caused loss of assist, vehicle was taken to dealership for repairs where the power steering pump and pressure hose were replaced. Dealer would not cover any of the cost.

- Guthrie, OK, USA

problem #3

Jan 112006

Grand Cherokee 8-cyl

  • Automatic transmission
  • 74,900 miles


I noticed power steering fluid leaking from my car. The pump was replaced and fluid continues to leak. When I had my mechanic ask Chrysler about it, the rep said that there is a defect in the actual hose which causes fluid to leak. In my opinion if Chrysler knows about this, and a possible loss of fluid while driving, why don't they fix it.

- Fort Myers, FL, USA

problem #2

Aug 182005

Grand Cherokee 4WD 8-cyl

  • Automatic transmission
  • miles
When turning right, and only right, there is a rubbing or squealing noise coming from the steering column. It occurs after the car has been running and only when slowly turning the wheel. Daimler Chrysler is aware of the problem and has a hydraulic kit set up to fix it. The dealership will repair the problem but the consumer must pay for it.

- Coralville, IA, USA

problem #1

Aug 042002

Grand Cherokee 6-cyl

  • Automatic transmission
  • miles
While turning at any speed driver heard a loud noise coming from the steering wheel. Vehicle was taken to the dealer for inspection numerous time, and mechanic replaced the hose once, but problem recurred. However, mechanic could not duplicate the problem.

- Katonah, NY, USA

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