This problem may be covered under warranty. Ask your Jeep dealer.
8.3
pretty badTypical Repair Cost:
$280.00
Average Mileage:
91,042 miles
Total Complaints:
22 complaints
Most common solutions:
- replace window regulator (7 reports)
- both motor and regulator replaced (6 reports)
- not sure (6 reports)
- put a screw in it to hold up window (1 reports)
- removed door panel, place plastic hanger & zip ties in door (1 reports)
- replace plastic cable retainer with aluminum retainer (1 reports)
windows / windshield problem
Search for Problems, Recalls & Defects
Find a good Jeep mechanic
A free service from MechanicAdvisor.comHelpful websites
- Repair Part For Jeep Grand Cherokee Window Regulator - This is an aluminum block to replace the faulty plastic one equipped in every Grand Cherokee window regulator
2011Nov 18
Grand Cherokee Laredo 4.0ll6
- Automatic transmission
- 59,675 miles
Again this type of problem is placing my daughter in bad situations. She cannot close the window to protect herself from vandals and she could not leave the car in this condition in this section of town. Really, really dangerous.
2011Aug 01
Grand Cherokee Laredo 4.0ll6
- Automatic transmission
- 59,209 miles
This is really dangerous. My daughter drives this car. The window would not go up while she was out in a bad section of town. She could not protect herself.
A D V E R T I S E M E N T S
2011Sep 10
Grand Cherokee Limited V6
- Automatic transmission
- 87,000 miles
I have owned several Jeep Grand Cherokees (all given to me fortunately). I have had nothing but problems with all 3. I hate Jeep. I will never buy a Jeep. I have replaced window regulators no less than 4 times. I have never heard of anyone having to do this in any other vehicle, only Jeeps.
2011Jul 13
Grand Cherokee Laredo 4.0L
- Automatic transmission
- 130,000 miles
I have had this Jeep since 2002 and on 2 separate windows the motor has failed a total of 4 times. I had the motor replaced 3 times and on the 4th time I just put a screw in it to hold up the window. It is too expensive to keep replacing the motor when Jeep has a problem with these motors.
Search CarComplaints.com for these popular complaint phrases...
2010Jun 26
Grand Cherokee Laredo 4.7L V8
- Automatic transmission
- 90,000 miles
I did it myself. I took door panel and took my time but got it done.
A D V E R T I S E M E N T S
2010Sep 14
Grand Cherokee 4.0L
- Automatic transmission
- 95,000 miles
I've had 3 windows in my Jeep go bad. The only one that works anymore is the drivers window. Anyone know if Jeep is doing anything about this problem?
2010Dec 28
Grand Cherokee
- Automatic transmission
- 115,000 miles
The plastic piece on the window lift mechanism that holds the cable is a piece of CRAP. The cable pulls through the top of the plastic retainer and the only solution till now was to buy a whole new window regulator assembly. I designed an aluminum block to replace the plastic retainer and have had no problem since. Best part is, It only cost about 20 bucks. If you buy a new regulator assembly, guess what, its gonna break again. If you want one of these aluminum replacement parts let me know. steve banks at banks machine dot com
2010Oct 21
Grand Cherokee
- 98,588 miles
Driver door window regulator failed, dropping the window into the door. I live in a cold snowy mountainous area with rain and snow forecasted for the next week!
2008Dec 31
Grand Cherokee Overland 4.7L High Output
- Automatic transmission
- 105,633 miles
My window went down thru drive thru a day before Christmas, and then wouldn't go back up. Well I live in Canada and the temperature was -15 C or 5 Ft. So there was no option for me I had to get it repaired immediately. Well $700.00 later, and the next day it wouldn't close again, and the dealer then again fixed it. How many levels of bad is this. If Jeep reads this I have had three of your Grand Cherokees now, and this last model is making me very fearful of buying another one.
A D V E R T I S E M E N T S
2009Sep 05
Grand Cherokee Laredo V8
- Automatic transmission
- 102,500 miles
I had the same problem as others did. My drivers side rear window just stopped working. Took it all apart to see that the cable had chewed up the cheap plastic. Went on ebay and got a new window regulator for less than $50 and put it in myself. I refuse to pay a garage to do something that I think I can do myself!!!!
2010Apr 01
Grand Cherokee Limited V8
- Manual transmission
- 108,000 miles
We just bought this Jeep 3 months ago at the dealership. The rear drivers side window rolled down as it should, then never went back up! We can hear the window motor running. It would cost over $400 at the dealership to fix, but we are buying the part at the auto salvage for $90.00 and installing our self. We are also disputing it with Jeep for a reimbursement, We were told this is a common problem with this vehicle.
2009Jul 14
Grand Cherokee V6
- Automatic transmission
- 76,000 miles
THE PROBLEMS I HAVE HAD HAVE BEEN ENDLESS. WE RIGGED IT UP BECAUSE THE MECHANIC SAID IT WOULD COST $380 TO FIX, AND I AM UNEMPLOYED SO I DO NOT HAVE FUNDS LIKE THAT TO FIX MY WINDOW. I ALSO CAN NOT BELIEVE THIS ISSUE HAS NOT HAD A RECALL, BAD ECONOMY OR NOT... COME ON... WE REMOVED THE DOOR PANEL PLACED A PLASTIC HANGER AND ZIP TIES TO KEEP THE WINDOW FROM FALLING DOWN IN THE DOOR, BUT IT STILL FALLS AN INCH OR TWO. I HAVE TO USE A HUGE SUCTION CUP ON THE INSIDE TO KEEP IT FROM FALLING DOWN AN INCH, BUT I CAN NOT HEAR MY DAUGHTER TALK TO ME FROM THE BACK DUE TO THE ROAR OF THE SLIGHTLY OPEN WINDOW. APPARENTLY THIS IS THE 4TH TIME A WINDOW HAS FALLEN ON THIS CAR, PER PREVIOUS OWNER.
2009Jun 06
Grand Cherokee Limited V6
- Automatic transmission
- 160,000 miles
I have had this Jeep since 2002 and on 3 separate windows the motor has failed a total of 4 times. I had the motor replaced 3 times and on the 4th time I just put a screw in it to hold up the window. It is too expensive to keep replacing the motor when Jeep has a problem with these motors.
A D V E R T I S E M E N T S
2009May 05
Grand Cherokee LE 4.0L V6
- Automatic transmission
- 101,000 miles
Drivers side window suddenly wouldn't roll up. Tried to correct the problem by taking the door panel off. Could hear the motor, but it was if the window was off track. Took the jeep in to dealership and the window regulator was replaced. Free, under warranty. Friends jeep had the same problem on passenger side. It wasn't covered. It was a $300 fix.
2003Jan 22
Grand Cherokee Laredo 4.7L
- Automatic transmission
- 64,000 miles
Driver window failed. Typical. Long laundry list of problems with this jeep. Most disappointing is that when under warranty the answer from jeep service was always "can not duplicate the symptom" translation- "we do not want to fix any issue until your warranty expires and we can charge you for it!" One time I brought this jeep in because the lights were out on the instrument panel- car was under bumper to bumper warranty- service guy said "can not duplicate the problem" asked for the manager and he said the same. No lights on the dash. Black as night. they can't see the problem. I am convinced that jeep service personal are encouraged, if not required, to deny all claims that warranties will cover. Needless to say that once the warranty was up I would receive a list of issues that need "immediate attention" whenever my car was in for routine oil changes.
2008Dec 12
Grand Cherokee Limited V8
- Manual transmission
- 77,000 miles
This is bullshit!!!! My mother has the same year, make, model and had the same thing happen to her last year and it cost her big bucks...I don't have that kind of money to be putting into my vehicle..Right now i have it held up with cardboard..
2008Jun 18
Grand Cherokee
- Automatic transmission
- 66,000 miles
Have a problem with your power windows? Contact Jeep Corporation at 1-800-853-1403 to file a complaint about this in hopes for a recall. Within one month three out of four windows in my Jeep stopped working suddenly. I've done some research on the internet regarding this and have found hundreds of stories from customers with the same problem. This is a very expensive fix and Jeep/Chrysler should be responsible for their faulty manufacturing. Please take a moment to file a complaint about these windows or any type of Jeep problem to 1-800-853-1403, it only takes a few moments of your time.
2006Aug 04
(reported on)Grand Cherokee LE
- 50,000 miles
As of Aug 2005, 3 window regulators have broken, 2 in 2 weeks time. I found NUMEROUS complaints about multiple window regulator failures from other owners on the Internet.
2007Aug 16
(reported on)Grand Cherokee Laredo 4.0L 6
- Automatic transmission
- 88,000 miles
I took my Jeep to the shop to get the window fixed and the guy there said they had just got done fixing the same issue on the same model of vehicle. He said that this is a common issue on this vehicle.
2007Jun 13
(reported on)Grand Cherokee Laredo 4.7L V8
- Automatic transmission
- 93,000 miles
Today, I tried to roll up my front passenger side power window, and it wouldn't roll up. I had to disassemble the door panel and push up the window manually. The likely cause is the motor.
2006Feb 01
(reported on)Grand Cherokee
- 81,000 miles
product to replace a "jeep only part"' , window won't even stay up with out motor and regulator. All jeep can say is "it's not under warranty"
A D V E R T I S E M E N T S
2012Jan 08
Grand Cherokee Lorado 4.0L
passenger window failed 2 years ago. pain dealer 450.00 to put new regulator.
this is why i will buy next car with a 10year or 100,00 thousand MILE GUARANTEE. NOT A US MANUFACTURE OR NOT GOVERNMENT MOTORS CAR.
sandbishop
Yuma, AZ, USA
SEND A COMMENT »