Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety.


definitely annoying
Crashes / Fires:
0 / 1
Injuries / Deaths:
0 / 0
Average Mileage:
32,774 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2003 Jeep Grand Cherokee cooling system problems

cooling system problem

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2003 Jeep Grand Cherokee Owner Comments

problem #7

Oct 112006

Grand Cherokee 4WD 6-cyl

  • 31,679 miles


Jeep Grand Cherokee Laredo 4X4 2003 continuous failure of the relay switch for the radiator and also fan assembly. Relay switch goes bad every 6mo to 9mo. Fan assembly was replaced Oct 2010 and needs to be replaced again March 2011.

- Toledo, OH, USA

problem #6

Jan 012005

Grand Cherokee 6-cyl

  • 49,742 miles
The contact owns a 2003 Jeep Grand Cherokee. The vehicle was included in the recalls associated with NHTSA campaign id numbers 06V197000, seats:front assembly:seat heater/cooler, and 09V117000, seats:front assembly:seat heater/cooler. The vehicle was repaired at an authorized dealer for both recalls. After being repaired he noticed that there was still a hole developing in the front drivers seat due to the heated seating feature. The vehicle was taken back to the authorized dealer where it was repaired a third time. The contact also stated that the vehicle would intermittently overheat. The vehicle was taken to an authorized dealer one time a year for five years consecutively where the engine fan relay and motor was replaced. The failure mileage was 49,742 and the current mileage was 150,000. The consumer also stated the driver's exterior mirror also had a problem with the heating element. Also, the vehicle had an evaporated emission leak which caused the vehicle to fail inspection. The fan relay was replaced five times, the air condition was inoperative, the check engine light illuminated. The dealer refused to cover the repair of a hole that developed in the driver's seat approximately the size of a baseball which he believed was related to the heated element problems. Updated evoq 01/27/11..updated 09-17-12 the consumer stated Chrysler has considered the case to be a goodwill case and opened up a reimbursement case in regards to this vehicle. Updated 09/24/2012

- Charlotte, NC, USA

problem #5

Sep 272009

Grand Cherokee

  • 92,000 miles
The heating/cooling system on my 2003 Grand Cherokee is an insult to the other qualities of this vehicle! the internal doors that direct air through the system is extremely cheaply made. Mostly plastic-a very poor grade! the dealer says it will cost close to a $1000 to repair and he wouldn't guarantee it would not happen again. I think Chrysler should be responsible for something this poorly made. It is no wonder they are in trouble and the government is giving them billions of dollars to make more inferior Jeep! I have not had the repairs made, I just don't have the money. So my wife has to ride to work in a luxury vehicle with no heater! there is no doubt this should be a recall!!!!! updated 10/23/09

- Bouirne, MA, USA

problem #4

Oct 012008

Grand Cherokee

  • miles


I own a 2003 Jeep Grand Cherokee with the dual climate control and the blend doors of the heating system have failed causing cooled air out one side of the vehicle. The repair will cost anywhere from $300 (if I do it myself) up to $1500 for a dealer to fix it. This is such a huge undertaking that most if not all owners can not do it themselves. In my research I have found that around 90% of Jeep from 2000 to 2004 have this problem. This is not a small issue and the auto maker is fully aware of the failing equipment installed in these vehicles. There either needs to be a recall to correct the problem or a class action law suit against the dealer.

- Boise, ID, USA

problem #3

May 302007

Grand Cherokee

  • 56,000 miles
The contact owns a 2003 Jeep Grand Cherokee. The radiator fan has burned out twice within 17 months. The first time it occurred the contact was pulling out of a drive thru at 10 mph and the vehicle began to overheat. The following day, she took the vehicle to the dealer and was informed that the air conditioner fan relay switch failed, which caused the radiator fan not to work. The dealer replaced the fan and it worked properly. However, seventeen months later, the failure has recurred. The vehicle is currently at the dealer. The manufacturer stated that there was a recall for this failure and the contact believes it is due to a manufacturer defect. The NHTSA campaign id number was not found. The failure mileage was 56,000 and current mileage was 74,000.

- Brighton, MA, USA

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problem #2

Nov 292007

Grand Cherokee 6-cyl

  • Automatic transmission
  • miles
Multiple. Purchased vehicle brand new with less than 9 miles. Vehicle has required over $6,000 in repairs ranging from power window motors, electrical issues, brakes on many occasions, fuel system problems, and problems with shock absorber durability. Vehicle is 5 years old with less than 80,000 miles.

- Gaithersburg, MD, USA

problem #1

Oct 182007

Grand Cherokee 8-cyl

  • miles
Dual zone climate control in Jeep Grand Cherokee blows hot air on drivers side and cold on passenger side when ac is on lowest temperature. The car has been in several times for the same problem. The dealer just replaced everything in the dashboard to fix this problem and I am having the same issue. My major concern is that as the winter approaches the windows will fog more and ice up. The inproper heating and cooling will not defrost the windows causing a dangerous situation for driving. My wife uses this car to drive my child and I do not want to risk thier safety. There are websites all over listing people with the same problem for years.

- Dover, NJ, USA

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