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10.0

really awful
Crashes / Fires:
8 / 1
Injuries / Deaths:
12 / 1
Average Mileage:
34,759 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2003 Jeep Grand Cherokee seat belts / air bags problems

seat belts / air bags problem

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2003 Jeep Grand Cherokee Owner Comments (Page 4 of 11)

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problem #160

Mar 042015

Grand Cherokee

  • miles

A D V E R T I S E M E N T S

The contact owns a 2003 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 15V046000 (air bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

- East Northport, NY, USA

problem #159

Jan 052015

Grand Cherokee 4WD 6-cyl

  • miles
The contact owns a 2003 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 15V046000 (air bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Updated 01/27/16 updated 02/25/16.

- Caldwell, NJ, USA

problem #158

Oct 112014

Grand Cherokee

  • miles
The contact owns a 2003 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 15V046000 (air bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

- The Dalles, AZ, USA

problem #157

Mar 162015

Grand Cherokee

  • miles

A D V E R T I S E M E N T S

The contact owns a 2003 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 15V046000 (air bags) and stated that the part was not available within a reasonable time frame to schedule the recall repair. The dealer did not give a specific date for when the part would become available. The manufacturer was contacted and could not provide an estimated date for when the contacts vehicle would receive the recall repair. The contact was not experiencing a failure.

- Antioch, CA, USA

problem #156

Jun 082015

Grand Cherokee

  • miles
The contact owns a 2003 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 15V046000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

- Rockwall, TX, USA

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problem #155

Feb 062015

Grand Cherokee

  • miles
The contact owns a 2003 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 15V046000 (air bags); however, the part to do the recall repair was unavailable. The contact stated the manufacturer exceeded a reasonable amount of time to do the recall repair. The manufacturer was not aware of the issue. The contact had not experienced a failure.

- Missouri, TX, USA

problem #154

Feb 062015

Grand Cherokee

  • miles

A D V E R T I S E M E N T S

The contact owns a 2003 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 15V046000 (air bags); however, the part to do the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time to provide the part to do the repair. The contact had not experienced a failure.

- Energy , IL, USA

problem #153

Jan 032013

Grand Cherokee

  • miles
The contact owns a 2003 Jeep Grand Cherokee. The contact received notification of NHTSA campaign numbers: 12V527000 (air bags) and 15V046000 (air bags). The part was not available within a reasonable timeframe to schedule the recall repair. The dealer did not give a specific date for when the part would become available. The manufacturer could not provide an estimated date for when the contact's vehicle would receive the recall repair. The contact was not experiencing a failure.

- Florissant , CO, USA

problem #152

Sep 152014

Grand Cherokee

  • miles
The contact owns a 2003 Jeep Grand Cherokee. The contact received NHTSA campaign number: 15V046000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

- Salem , OR, USA

problem #151

Jul 152015

Grand Cherokee

  • miles
The contact owns a 2003 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 15V046000 (air bags); however, the part needed to perform the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.

- Kinderhook , NY, USA

problem #150

Sep 022014

Grand Cherokee

  • miles

A D V E R T I S E M E N T S

The contact owns a 2003 Jeep Grand Cherokee. The contact stated that the recall notice for NHTSA campaign number: 15V004600 (air bags) was received in 2014. After contacting the dealer and the manufacturer on multiple occasions, the contact was informed that the parts needed to repair the vehicle were still not available and no estimated time for receiving the parts could be given. The contact had not experienced a failure.

- Akins, SC, USA

problem #149

Aug 152015

Grand Cherokee

  • 112,000 miles
The contact owns a 2003 Jeep Grand Cherokee. While driving at approximately 5 mph, the air bag warning light illuminated. The failure recurred constantly. The vehicle was taken to the dealer where it was diagnosed that the occupant restraint control module needed to be replaced. The vehicle was not repaired. The contact received a notification of NHTSA campaign number: 15V046000 (air bags); however, the recall part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was notified of this issue. The approximate failure mileage was 112,000. MA 10/21/15

- La Mesa, CA, USA

problem #148

Aug 312015

Grand Cherokee

  • miles
The contact owns a 2003 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 15V313000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. The VIN was not available.

- Carydon, IN, USA

problem #147

Mar 052015

Grand Cherokee

  • miles
The contact owns a 2003 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 15V046000 (air bags) and stated that the part needed was not available within a reasonable timeframe. The dealer did not give a specific date for when the part would become available. The manufacturer was contacted and could not provide an estimated date for when the vehicle would receive the recall repair. The contact had not experienced a failure.

- Louisville, KY, USA

problem #146

Feb 022015

Grand Cherokee

  • miles
The contact owns a 2003 Jeep Grand Cherokee. The contact received a notification of NHTSA campaign number: 15V046000 (air bags); however, the recall part was not available. The contact stated that the manufacturer exceeded a reasonable time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.

- Dunwoody , GA, USA

problem #145

Aug 112015

Grand Cherokee

  • miles
The contact owns a 2003 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 15V046000 (air bags); however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure.

- Potomac, MD, USA

problem #144

Aug 102010

Grand Cherokee

  • 65,000 miles
The contact owns a 2003 Jeep Grand Cherokee. The contact stated that when the vehicle was started, the air bag warning indicator illuminated. The failure recurred each time the vehicle was started. The vehicle was taken to the dealer but the failure was unable to be determined. The contact received notification of NHTSA campaign numbers: 12V527000 (air bags) and 15V046000 (air bags). However, the parts needed to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was not made aware of the failure. The approximate failure mileage was 65,000.

- Bradenton, FL, USA

problem #143

Feb 092015

Grand Cherokee

  • miles
The contact owns a 2003 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 15V046000 (air bags); however, the part needed to do the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time to provide the part to do the repair. The manufacturer was notified. The contact had not experienced a failure.

- Robbinsville, NJ, USA

problem #142

Mar 162015

Grand Cherokee

  • 115,000 miles
The handling of the recall for the occupant restraint control module has been very poor. I was notified in February of this issue. The local Jeep dealership's service department (san leandro Jeep) has been horrible. I have been there three different times in the past several weeks, after checking in several times prior for an update on the replacement parts. The first time, they kept the car overnight and somehow did not get the job in the system so my car was not repaired. In follow up, they set up another appointment and when I dropped my car off again, at that time I was told they did not have the safety replacement part. Not only has the manufacturer been slow to the point of avoidance in addressing this serious safety issue, the local dealerships are under prepared and untrained in how to provide customer service.

- Alameda, CA, USA

problem #141

Jan 302015

Grand Cherokee

  • miles
The contact owns a 2003 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 15V046000 (air bags); however, the part needed for the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

- North Granby, CT, USA

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