This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Takata recall. The contact owns a 2003 Jeep Grand Cherokee. The contact received notification of NHTSA Campaign Number: 15V046000 (Air Bags) however, the part to do the recall repair was unavailable. The vehicle was taken to the local dealer who stated the parts were not available and on backorder. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified. The contact had not experienced a failure. Parts distribution disconnect.
On Friday October 9,2020 approx. 5:56 pm I was coming out of acme parking lot, stationary at traffic light awaiting a green light. All car windows were up, ac on. Next thing I knew I heard a "ding" and before I knew it, both air bags deployed, shattering passenger glove box apart, sending debris and plastic in my face. Driver steering wheel destroyed. Entire vehicle filled with "fire like smell" from dual air bag deploying. No injuries to myself, no one else in vehicle with me at time of incident. No accident of any kind had occurred that would explain dual air bag deployment without any impact to vehicle. I can provide photos upon request. This is definitely a manufacturing defect.
The contact owns a 2003 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 15V046000 (air bags). The contact stated while her husband was driving 5 mph, when the air bags deployed independently. The contact stated no warning light was illuminated. The driver sustained burned injuries on his right arm but did not seek medical attention. The driver was able to drive to residence. The vehicle was taken to local dealer autocentro Chrysler Dodge Jeep & Ram located at barrio bairoa industrial park, km 3.2 pr-1, caguas, 00725, puerto rico, 787-999-9115 and was made aware of the failure. The vehicle had not been diagnosed or repaired as of yet. The manufacturer had not been informed of failure. The failure mileage was 85,000.
The contact owns a 2003 Jeep Grand Cherokee. The contact stated that while waiting at a drive thru, the steering wheel air bag and front passenger air bag abruptly deployed. The contact stated that there was no air bag warning light illumination before or after the failure occurred. There was no impact to cause the air bags to deploy. The steering wheel air bag caused damage to the windshield, steering wheel, glove box, and dashboard. As a result, the glove box hit the contacts chin and foreheads left side. The contact drove the vehicle home. The vehicle was not taken to the dealer to have a diagnostic performed. The manufacturer was not contacted. The vehicle was not repaired. The VIN was not available. The failure mileage was 230,000. ## VIN failed ## Jeep Grand Cherokee Laredo ##
- San Diego, CA, USA
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The contact owns a 2003 Jeep Grand Cherokee. The contact stated that while driving approximately 35 mph, the front driver's and passenger's air bags deployed independently without impact or warning. Mtn view Chrysler Dodge Jeep Ram (6276 Alabama hwy, ringgold, ga 30736, (706) 935-2328) was contacted and informed of the failure. The VIN was included in NHTSA campaign number: 15V046000 (air bags). The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage 150,000.
The contact owns a 2003 Jeep Grand Cherokee. While the vehicle was parked, the driver's frontal air bag deployed inadvertently. The vehicle was not diagnosed or repaired. Rick hendrick Jeep Chrysler Dodge Ram Fiat (located at 8333 rivers ave, North charleston, SC 29406, (843) 639-5475) was contacted and informed of the failure. The contact was informed that the orc would be replaced; however, the air bag inflator would not be replaced. The vehicle was not repaired. The vehicle was included in NHTSA campaign number: 15V046000 (air bags). The manufacturer was contacted and made aware of the failure. The approximate failure mileage was 225,000.
The contact owned a 2003 Jeep Grand Cherokee. While at a stop light, the contact's vehicle was rear ended. As a result, the contact crashed into the preceding vehicle. The driver's side air bag failed to deploy and the seat belt failed to retract. The contact sustained knee and neck injuries that required medical attention. The other driver sustained injuries, but did not require medical attention. A police report was filed. The vehicle was driven to an independent mechanic, but was not diagnosed or repaired. The vehicle was deemed destroyed. The vehicle was not taken to a dealer. The manufacturer was not notified of the failure. The approximate failure mileage was 200,000. The VIN was not available.
I had new orc module as per recall RO6.part no cbszro65aa air bag light still on comes and goes. Had scanned got code P000201 left front sensor failure..I found that the new module on wj models disables the front sensors.they are not needed. Help!!!!!went to dealer he was no help.
Jeep Grand Cherokee recall.it was in motion driving on the highway. Occupant restraint control module is RO6 / NHTSA 15V-046 or M35 (12V-527) or N13 (13V-040) I took my Jeep to the dealership, they said it was repaired, I believed what they said. I believe they fixed it around 11/07/2016. The seatbelt and airbag came on around 6/3/2017. It is still on today, I do not know what to do about that defect in my vehicle.
The contact owns a 2003 Jeep Grand Cherokee. While the contact was sitting in her vehicle, the air bags inadvertently deployed without warning or impact. There were no injuries. The vehicle was towed to the dealer (helfman Dodge Chrysler Jeep Ram, 7720 katy fwy, houston, tx 77024), but they would not touch the vehicle until an investigator performed an inspection. The vehicle was not diagnosed or repaired. The contact stated that the vehicle was included in NHTSA campaign number: 15V046000 (air bags), but he was not notified of the recall and parts were not available. The manufacturer was notified and informed the contact that a decision would be made after the investigation. The failure mileage was 206,000. Parts distribution disconnect.
The contact owned a 2003 Jeep Grand Cherokee. While driving approximately 55 mph, the vehicle drove into a ditch. The air bags failed to deploy. There were no warning indicators illuminated prior to the failure. The passenger sustained injuries and was taken to the hospital; however, medical attention was not required at the time. A police report was filed. The vehicle was totaled and towed. The manufacturer was not notified. The contact stated that there was an active recall per NHTSA campaign number: 15V046000 (air bags) that may have been related to the failure. The approximate failure mileage was 224,000.
The contact owns a 2003 Jeep Grand Cherokee. While driving various speeds, the air bag deployed independently without warning. The contact coasted the vehicle to the side of the road and it was towed to the contact's residence. The contact called geico insurance where an agent assisted with the issue and called the dealer (firkins in bradenton, fl), but the agent was unsatisfied. The agent then called the sunset Chrysler dealer in sarasota fl who suggested that the contact bring in the vehicle. The vehicle was towed to the sunset Chrysler dealer, but was not repaired due to a crack in the dashboard. The vehicle was not repaired. The VIN was included in NHTSA campaign number: 15V046000 (air bags). The manufacturer was notified of the failure and stated that they were not responsible for the recall repair since the repair date had expired. The manufacturer did not offer any further assistance. The approximate failure mileage was 107,562.
Takata recall. The contact owns a 2003 Jeep Grand Cherokee. The contact experienced a progressing failure with the air bags. The air bag indicator flashed and then remained illuminated for years. The manufacturer excluded the vehicle from NHTSA campaign number: 15V046000 (air bags). Years ago, tate Dodge Chrysler Jeep Ram Inc (7429 ritchie hwy, glen burnie, md 21061, (410) 766-2560) replaced the clock spring assembly and a fuse; however, the air bag indicator remained illuminated. In addition, darcars Chrysler Jeep waldorf (11755 S business park rd, waldorf, md 20601, (301) 843-5200) stated that the front passenger air bag needed to be replaced. The manufacturer stated that there was no open recall for the failure. The approximate failure mileage was 92,000.
Takata recall. The contact owns a 2003 Jeep Grand Cherokee. While driving 20 mph, the driver and passenger side air bags deployed without warning or impact. There were no injuries and a police report was not filed. The engineering analyst associate's representative, gary double, had the vehicle towed to spartanburg Chrysler Dodge Jeep (located at 1035 North church St ext spartanburg, SC 29303 888-404-4925), but it was not diagnosed or repaired. The vehicle was returned to the contact's home without explanation. The manufacturer stated that the repair would be the contact's responsibility since the recall repair was not completed. The case was closed. The recall details were not provided. The failure mileage was 190,000.
The contact owns a 2003 Jeep Grand Cherokee. While driving approximately 30 mph, the cruise control stopped working and the interior lighting remained illuminated. The contact also stated that the doors and rear windows did not lock. There were no warning indicators illuminated. The vehicle was taken to a dealer (mark's casa Chrysler, Jeep, albuquerque, New Mexico) where it was diagnosed that the master control module malfunctioned and needed to be replaced. The manufacturer was not made aware of the failure. The vehicle was not repaired. Additionally, the contact received notification of NHTSA campaign number: 15V046000 (air bags). The dealer was not contacted for the recall repairs. The failure mileage was approximately 90,000.
The contact owns a 2003 Jeep Grand Cherokee. While driving approximately 50 mph, a beep was heard and both frontal air bags deployed without warning or impact. There were no injuries. The contact was able to pull into a driveway. The police was called and the vehicle was towed to the dealer. The manufacturer sent an investigator who determined that the manufacturer was not at fault because the vehicle was under a recall for the air bags and was never repaired. The contact also stated that she never received a recall notification. The vehicle was not repaired and remained at the dealer. The approximate failure mileage was 180,000.
The contact owns a 2003 Jeep Grand Cherokee. While accelerating from a stop light at 3 mph, another vehicle ran the red light and crashed into the front driver's side of the contact's vehicle. The air bags in the vehicle failed to deploy. The contact sustained head injuries that required medical attention. The contact was unaware of injuries to occupants in the other vehicle. A police report was filed. The vehicle was driven to the contact's home where it was awaiting to be inspected by the insurance company. The air bag failure was yet to be determined. The manufacturer was not made aware of the failure. The failure mileage was approximately 155,000.
The contact owns a 2003 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 15V046000 (air bags) and stated that the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Part distribution disconnect.
A D V E R T I S E M E N T S
- Jacksonville , FL, USA