Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

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definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
30,167 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2003 Jeep Grand Cherokee steering problems

steering problem

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2003 Jeep Grand Cherokee Owner Comments

problem #3

Mar 292007

Grand Cherokee 4WD 8-cyl

  • Automatic transmission
  • 42,500 miles


The contact owns a 2003 Jeep Grand Cherokee. The contact heard a high pitched noise near the front of the vehicle and discovered a large oil spill from beneath the hood. The contact attempted to drive the vehicle at 10 mph, but found it difficult to steer. The vehicle was towed to the dealer and it was discovered that the steering box was cracked due to wear and tear. The failure was remedied. The current mileage is 42,550 and failure mileage was 42,500.

- Winthrop, MA, USA

problem #2

Jun 142004

Grand Cherokee 4WD

  • Automatic transmission
  • 10,000 miles
The steering gear box had to be replaced three times. There was a banging noise, which could be felt through the floor board. The manufacturer will not cooperate.

- Staten Island, NY, USA

problem #1

Mar 152004

Grand Cherokee

  • 38,000 miles
While driving vehicle I experienced a sudden loss of power steering. This lasted for approximately 10 seconds before the power steering worked again. Vehicle was towed to a mechanic, who referred vehicle to a dealership that replaced a lot of steering gear boxes.

- Milton, MA, USA

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