Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety.


definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
40,016 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2004 Jeep Grand Cherokee accessories - exterior problems

accessories - exterior problem

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2004 Jeep Grand Cherokee Owner Comments (Page 1 of 2)

problem #38

Jan 052011

Grand Cherokee 4WD 8-cyl

  • 87,000 miles


Visibility: Defroster/defogger system:windshield:blower cold air blowing from my vents uncontrollably from passenger side. Loud creaking sound coming from underside of ventilation" creaking from the dash seconds after shutting the engine off" as a result the defrosters on a car do not work. [xxx]at jerry Toyota said he fixed it when I brought it in Jan. However, it broke a week later. He has refused to get it fix. [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Baltimore, MD, USA

problem #37

Jan 112009

Grand Cherokee

  • 45,000 miles
Visibility: Defroster/defogger system:windshield:blower.

- Bronx, NY, USA

problem #36

Nov 292008

Grand Cherokee

  • 79,851 miles
Visibility: Defroster/defogger system:windshield:blower cold air blowing from defroster/heater system due to substandard components used by manufacturer resulting in defrost system failure that exists on these vehicles in year group 1999-2004. The manufacturer, daimler Chrysler has done nothing to resolve this issue with consumer/owners of their vehicles.

- Suffolk, VA, USA

problem #35

Jan 042008

Grand Cherokee

  • miles


Visibility: Defroster/defogger system:windshield:blower heat will not come out of one side of heater no matter what the temp is set to, makes all kind of loud noises and cracking.

- Sheffield Lake, OH, USA

problem #34

May 262004

Grand Cherokee 8-cyl

  • 79,500 miles
Visibility: Defroster/defogger system:windshield:blower 2004 Jeep gland Cherokee limited the automatic temperature control has failed. One side of the vehicle blows hot air the other blows cold air.

- Huntsville, AL, USA

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problem #33

Mar 152008

Grand Cherokee 4WD 8-cyl

  • Automatic transmission
  • 45,000 miles
Heater, defroster, A/C, vents all stopped working twice! on my 2004 Jeep Grand Cherokee. The blend doors would break and stick, thus producing no heat, A/C..nothing! this is very dangerous and extremely costly 1200-1800 each time it has to be fixed. The whole dashboard needs to be removed, the coolant drained and refilled, heater removed, A/C drained and refilled, it is an all day fix for a repair shop who is fluent with this. Two days for one who is not.

- Haverhill, MA, USA

problem #32

Feb 292008

Grand Cherokee 4WD 6-cyl

  • Automatic transmission
  • 42,390 miles


Heater vent does not work.

- Edison, NJ, USA

problem #31

Feb 012008

Grand Cherokee

  • miles
Visibility: Defroster/defogger system:windshield:blower.

- Wayne, PA, USA

problem #30

Dec 202007

Grand Cherokee 8-cyl

  • Automatic transmission
  • 45,000 miles
Defroster/defogger system:windshield:blower- blows cold air from passenger side of vehicle. I have the dual zone automatic heating unit in a 2004 Jeep Grand Cherokee limited. They had to replace the whole unit and it was not covered under the extended warranty I purchased for the vehicle.

- Fairfield, PA, USA

problem #29

Dec 302007

Grand Cherokee

  • 64,000 miles
The blender doors on my 2004 Jeep Grand Cherokee's ventilation system failed without warning. I can only get air flow from the windshield defroster vent. This makes if difficult to warm up the vehicle in the winter. According to my research on the web, this type of failure is ridiculously common on this Jeep model. I have scheduled an appointment to get the problem fixed, but my dealer has already warned me that the repair costs will be at least $500 or more. The dealer also stated that they had already performed the same repair on 2 other Jeep this winter. Once repaired, there is no guarantee that it won't happen again. Chrysler should recall the affected vehicles and come up with a solution to the problem.

- Petersburg, IL, USA

problem #28

Jan 022008

Grand Cherokee 6-cyl

  • Automatic transmission
  • 74,000 miles


Blows cold air only on one side when the heat is on. Unable to defrost windshield.

- Orlando, FL, USA

problem #27

Nov 272007

Grand Cherokee 4WD 8-cyl

  • Automatic transmission
  • 51,000 miles
I have a 2004 Jeep Grand Cherokee and the passenger side heater output went to 'full cold'. took to dealer and was told 'HVAC door replacement' was necessary at about $1200 cost to me. Apparently a pin had broken off where the actuator attaches to the heater door. Entire dash assembly had to be removed, also air conditioner gas had to removed and replaced.

- Fond Du Lac, WI, USA

problem #26

Dec 012007

Grand Cherokee 8-cyl

  • Automatic transmission
  • miles
Hot air/cold air blowing from vents when they're not set to do so. Blend door failure.

- Richmond, MI, USA

problem #25

Jan 012006

Grand Cherokee 8-cyl

  • Automatic transmission
  • 40,000 miles
Ac/heater makes noise when motor is shut off. Ac/heater blows cold air regardless of temperature setting.

- Manteca, CA, USA

problem #24

Nov 222007

Grand Cherokee 8-cyl

  • Automatic transmission
  • 38,039 miles
Climate control system fails to operate intermittently and makes noises.

- Everett, WA, USA

problem #23

Nov 162007

Grand Cherokee 8-cyl

  • Automatic transmission
  • miles
Defroster/heater does not work on 2004 Jeep Cherokee.

- Tampa, FL, USA

problem #22

Nov 142007

Grand Cherokee 4WD 6-cyl

  • Automatic transmission
  • 72,524 miles
I only gwt heat on the drivers side and cold air on the passenger's side of my 2004 Jeep Grand Cherokee. Their is an on going problem with 1998-2004 Jeep where the ac blend door breaks.

- Orange Park, FL, USA

problem #21

Oct 132007

Grand Cherokee 8-cyl

  • Automatic transmission
  • 43,000 miles
In 2006, the heat on the passenger side of my 2004 Jeep Grand Cherokee quit working. This year, 2007, there is no heat on either side, just blows air. The repair shop wants over $1,000 to fix the blend doors. I researched this on the internet, and there are numerous people with the same problem with their Jeep.

- Auburn, GA, USA

problem #20

Nov 012007

Grand Cherokee

  • miles
Research has shown all 1999-2004 Jeep Grand Cherokee with electronic dual climate controls will eventually require major repair in order to cure hot air/cold air blowing from vents when they're not set to do so. The cost to repair this issue, which has been known to pop up again after another 50K miles after repair, is generally $800-$1500 from a dealership. Should you opt to do this repair yourself, the entire dashboard will need to be removed, quite the arduous process, and parts are approximately >$300. Does your dashboard have a loud creaking sound coming from its underside when you turn on your ventilation" is there creaking from the dash seconds after shutting the engine off? are there strange numbers popping-up on your climate control display? does cold ir blow from one side of the dash even when you have the heat turned on? your ventilation system may have failed, or, may be in the process of failing. Yes to all of the aforementioned. How in god's name has this not turned into a major legal dispute"! this, by far, is more costly than the repetitive brake problems a wj owner would go through. We're all going to get it eventually... eventually we're all going to have to fork out anywhere from $300 to $1500 to fix it, so this is in no way comparable to the infamous brake problem since not everyone was affected by it.

- Gloucester, 00, USA

problem #19

Jul 192006

Grand Cherokee 8-cyl

  • Automatic transmission
  • 50,000 miles
Dual climate control system is and has failed and making noise while on, the dealer says there is nothing wrong but notes there is noise in the system.

- Irvine, CA, USA

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