8.4

pretty bad
Typical Repair Cost:
$300.00
Average Mileage:
98,600 miles
Total Complaints:
5 complaints

Most Common Solutions:

  1. replace seat frame (3 reports)
  2. not sure (2 reports)
2004 Jeep Grand Cherokee accessories - interior problems

accessories - interior problem

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2004 Jeep Grand Cherokee Owner Comments

problem #5

Feb 022014

Grand Cherokee LX 4.0L

  • Automatic transmission
  • 155,000 miles

A D V E R T I S E M E N T S

THIS seat track ordeal SHOULD be under a recall...left front corner of driver's seat track, and also the right rear of the same seat frame/track..metal breaks.

- , Waleska, GA, USA

problem #4

Jan 102014

Grand Cherokee Laredo 4.0L I6

  • Automatic transmission
  • 102,000 miles

This is the second time the seat frame has broken. First time, in 2010, the garage welded the seat frame, but it didn't hold. I am nearly 60 years old; I have owned numerous vehicles in my lifetime, but this is the only vehicle I've had this problem with. I have heard from conversations with other people that this is something not uncommon with Jeeps.

- , Nesquehoning, PA, USA

problem #3

May 132013

Grand Cherokee 4.0L

  • Automatic transmission
  • 66,000 miles

Jeep should fix these front seats. the frame on my 2004 jeep grand Cherokee just cracked. Jeep has hundreds of complaint for this problem / The Government needs to investigate.

- , Middletown, NJ, USA

problem #2

Aug 122011

Grand Cherokee Special Edition 4.7L V8

  • Automatic transmission
  • 65,000 miles

I HAVE 2 JEEPS AND BOTH DRIVERS SEAT FRAMES BROKE. THE 2004 GRAND CHEROKEE WAS DIAGNOSE BY THE DEALER/JEEP. JEEP SAID THEY WOULD PAY FOR PART OF THE REPAIRS BUT THEN BACKED OUT OF THE DEAL & CLAIMS THAT THE PART IS NO LONGER AVAILABLE IN THE SUPPLY SYSTEM. I FILED COMPLAINT WITH NHTSA, THE FTC AND THE ATTORNEY GENERAL IN MASSACHUSETTS. NHTSA TOLD ME THAT JEEP IS SUPPOSE TO MAKE PARTS AVAILABLE FOR TEN(10) YEARS AFTER THE BUILD DATE. I URGE ALL OWNERS OF 1999 - 2004 GRAND CHEROKEES TO FILE COMPLAINTS WITH JEEP/CHRYSLER ON THIS MATTER. THEY ARE TRYING TO SWEEP THIS ISSUE UNDER THE RUG. I USE TO WORK FOR THE DEALER THAT I BOUGHT BOTH MY 2003/2004. IT APPEARS THAT THE SEAT FRAME LAST UNTIL AFTER THE VEHICLE IS OUT OF WARRANTY, USUALLY AROUND 50-60K MILES.

- , Malden, MA, USA

problem #1

Nov 272008

Grand Cherokee Freedom 4.7L V8 Ho

  • Automatic transmission
  • 105,000 miles

ive found a lot of complaints about the drivers seats frame breaking in 1999-2004 jeeps, especially since these vehicles share same body/chassis and only have cosmetic changes between them.

- , Staten Island, NY, USA

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