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10.0

really awful
Crashes / Fires:
2 / 6
Injuries / Deaths:
3 / 0
Average Mileage:
75,545 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2004 Jeep Grand Cherokee electrical problems

electrical problem

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2004 Jeep Grand Cherokee Owner Comments (Page 1 of 5)

problem #97

Nov 052016

Grand Cherokee

  • 165,166 miles

A D V E R T I S E M E N T S

Front passenger side door wiring harness broke at 165,150 miles. (this has happened on the driver side of my 1999 Jeep also). Many complaints on the internet of this very problem!!! happens to almost all Jeep at some point. Too short of wiring harness and/or brittle of wires. This repeating problem needs to be a recall for all of the door wiring harnesses. When this happens, doors do not lock, windows can not be raised or lowered, back hatch or window cannot be opened. If there is a pet in the far back and a pet fence is in place up front, you cannot get to the pet!!! please make this a recall to fix. Thank you. Jeep/Chrysler needs to be held accountable.

- Ganado, AZ, USA

problem #96

Nov 122016

Grand Cherokee

  • 37,448 miles
While in motion driving on a busy two way city roadway street, the vehicle lost power, lost brakes, no steering and no electrical while in motion, that endangered my life from a head on collision. Currently no power, the windows are open, the windshield wipers are stuck.

- Brooklyn, NY, USA

problem #95

Feb 042011

Grand Cherokee

  • miles
The contact owns a 2004 Jeep Grand Cherokee. The contact stated that the electrical system failed, which caused different components such as the door locks and windows to become inoperable. The vehicle was not diagnosed. The contact repaired the vehicle. The contact received notification of NHTSA campaign number: 15V673000 (air bags); however, the dealer was attempting to make the contact pay a diagnostic fee to have the vehicle repaired. The manufacturer was notified of the failure. The failure mileage was unknown. Parts distribution disconnect.

- Bakersfield, CA, USA

problem #94

Jun 012016

Grand Cherokee

  • 230,000 miles

A D V E R T I S E M E N T S

The contact owns a 2004 Jeep Grand Cherokee. While the vehicle was parked with the key out of the ignition, the vehicle started on its own. In addition, the hazard lights, power locks, and horn functioned independently intermittently. The contact also stated that the gauges and meters displayed incorrect readings. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 230,000. The VIN was unavailable.

- Clio, SC, USA

problem #93

May 102016

Grand Cherokee

  • 223,273 miles
The contact owns a 2004 Jeep Grand Cherokee. The contact stated that the ignition key failed to turn over to start the vehicle more than once. The contact had to wait a brief moment and made several attempts to finally get the vehicle to start. The contact stated that the sentry key immobilizing system failed to work and was uncertain of when the failure would occur. The vehicle was not diagnosed nor repaired. The manufacturer was notified of the failure. The approximate failure mileage was 223,273.

- Stockton, CA, USA

problem #92

Jun 222016

Grand Cherokee

  • 100,770 miles
The contact owns a 2004 Jeep Grand Cherokee. Without warning, there was a catastrophic engine failure. The instrument cluster warning indicators dimmed. In addition, the service engine warning light only illuminated moments before the engine failed and the vehicle was unable to be driven. While driving 65 mph, another motorist alerted the contact that the vehicle was overheating and smoking. The contact was able to coast the vehicle over to the side of the road. The service engine light illuminated shortly before the vehicle stalled completely and failed to restart. The vehicle was towed to a mechanic who diagnosed that there was an engine failure. The contact was advised to check with the manufacturer or a dealer to determine what caused the failure and for a solution to repair the vehicle. The contact was unable to determine who would repair the vehicle. The manufacturer provided no repair solution. The approximate failure mileage was 100,770.

- Bronx, NY, USA

problem #91

Jun 242016

Grand Cherokee

  • 131,000 miles

A D V E R T I S E M E N T S

The contact owns a 2004 Jeep Grand Cherokee. While driving 70 mph, the vehicle stalled without warning and lost power in the middle of the freeway. There were no warning lights illuminated and the vehicle was towed to a local mechanic. The vehicle was diagnosed with crank shaft sensor failure and was repaired. However, less than 24 hours after being repaired, the vehicle lost power again. The vehicle was towed to a local shop, but was not diagnosed. The manufacturer was not notified of the failure. The contact was experiencing the same failure as described in NHTSA campaign number: 04V112000 (electrical system) the failure mileage was 131,000.

- Fort Bragg, NC, USA

problem #90

May 062016

Grand Cherokee

  • 160,000 miles
The contact owns a 2004 Jeep Grand Cherokee. The contact stated that the driver's door lock system failed, which caused the instrument panel, interior lighting, and brake lighting systems to fail. The vehicle was not diagnosed or repaired. The manufacturer was not notified. The failure mileage was 160,000.

- Antioch, TN, USA

problem #89

Apr 012016

Grand Cherokee

  • 200,000 miles
The contact owns a 2004 Jeep Grand Cherokee. While in reverse, the vehicle stalled. The contact was able to restart the vehicle. The vehicle was not diagnosed nor repaired. The contact stated that the failure recurred several times. The vehicle was not included in NHTSA campaign number: 04V112000 (electrical system). The manufacturer was notified of the failure. The approximate failure mileage was 200,000.

- Beaufort, SC, USA

problem #88

Mar 142016

Grand Cherokee

  • miles
My Jeep has many recalls and I need info to get done!

- Chester, WV, USA

problem #87

Feb 072016

Grand Cherokee

  • 120,000 miles

A D V E R T I S E M E N T S

Replaced tail light housing units only to have them go bad again. Wire harness needed to be replaced numeral times, electrical system for doors and windows had to be replaced numeral times. Gauges on dash board wouldn't work half the time. Just had a mva with a deer and extensive damage to the front of the car and no airbags were deployed, the accident was so extensive that the car was totaled!

- Ridgeway, OH, USA

problem #86

Sep 142015

Grand Cherokee

  • 60,000 miles
The contact owns a 2004 Jeep Grand Cherokee. The contact stated that the interior front and rear passenger side power windows failed to operate. In addition, the doors failed to unlock which included the lift gate. The failure occurred intermittently with the front driver's side. The vehicle was currently being diagnosed. The manufacturer was not notified of the failure. The approximate failure mileage was 60,000.

- St. Charles, MO, USA

problem #85

Oct 152015

Grand Cherokee

  • 85,000 miles
3 times now I have had the wires that run through the rubber boot in the passenger door break causing loss of power to passenger side windows, door locks, side mirrors and interior lights not turning off.

- Superior, WI, USA

problem #84

Nov 012015

Grand Cherokee

  • miles
Takata the blower moter comes on then goes off and now it dont work did reseach and it said there R problems the the connector it gets over heated and melts I dont know if that is happining to mine but I dont thing the bower motor is bad I think its the connector

- Flushing, MI, USA

problem #83

Nov 232015

Grand Cherokee

  • 64,000 miles
Jeep accelerated without stepping on gas. Accelerator cable did not seem to operate smoothly, when applying, felt somewhat "rough/nothy" owner agreed to change as suggested. Cable changed total $477.39 in 5/2010.this time car was towed to Jeep dealer. C. stated Jeep accelerated on its own, towed in. Jan. 13,11 Jeep towed in to Jeep dealer for bucking and accelerating on its own, no issue was found. May 13,11 towed into Jeep dealer, changed several components and $1,074.68, never had a definite answer, and after each incident took its toll on my nerves, scared to death to drive my Jeep, which I purchased to make our family safe. Fast forward, 11/23/2015 this Jeep once again started accelerating and racing in park and with the hand brake up. My Jeep has 64, K and is taken care of, looks great. But, once again I cannot risk putting my family or myself in it to drive. I have found numerous stories like this and some a lot worse. My instincts were to just shut the engine off and I did all4 times over the years. I am now on a fixed income and would love to be happy and keep this Jeep grand cheroee but, I can no longer take this chance. I would love to know how many people must die or how many accidents have to happen before Chrysler wakes up and recalls, I'm guessing they don't really know what to fix. I also had problems with my tail lights and had repairs several time, when I got a ticket after it was already fixed a few times I had to pay. Failed NJ inspection 1 time due to what they called a wig wag, which Jeep are know for, who out there is on the consumers side, no one it appears. No recalls on this this but, they will get back to me on a passenger restraint module, maybe next year 2016, if we are lucky. All 4 times the vehicle was being driven and the only thing that worked was shutting off the engine using the key. My vehicle must be safe for grandchild.

- Hawthorne, NJ, USA

problem #82

Nov 012014

Grand Cherokee

  • 75,000 miles
I've had problems on and off with the power windows, door locks, interior lights and stereo system. The power windows/door locks do not work. Unless I turn the interior dimmer light switch to the off position, the lights stay on. When this is done, I cannot see the displays (I.e., speed, etc.). the stereo system will play and the cd player works; however, I cannot see the display at all --- channels, track #S, etc. All of these issues, except the stereo system, create driving hazards.

- Greenville, SC, USA

problem #81

Oct 292015

Grand Cherokee

  • 130,000 miles
Arm rest wire control door locks dash overhead lights turn lights remote mirror control has shorted out 3 times now driving in all types of roads.

- Odenton, MD, USA

problem #80

Oct 202015

Grand Cherokee

  • miles
I have had issues with my idash lighting going so dim you can't see anything on it and when that happened my power windows stopped working it was like that for about a week then it just fixed its self now a year later and all my power windows don't work again. And the lighting inside the vehicle works one day and not the next. This has happened for about two years off and

- Palmdale, CA, USA

problem #79

Oct 022015

Grand Cherokee

  • miles
The driver door wiring harness breaks and causes the windows not to work. This is an ongoing problem and is caused by the repeating opening and closing of the door and the wires being bent. This can cause a safety hazard by way of not being able to unlock doors in emergency or roll down winds

- Bessemer City, NC, USA

problem #78

Sep 172015

Grand Cherokee

  • miles
The contact owns a 2004 Jeep Grand Cherokee. While driving at 55 mph, the air bag warning light illuminated. In addition, the contact stated that the windows failed to roll downward and upwards and the doors failed to lock electronically. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.

- Akron, OH, USA

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