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10.0

really awful
Crashes / Fires:
27 / 2
Injuries / Deaths:
25 / 1
Average Mileage:
24,001 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2004 Jeep Grand Cherokee seat belts / air bags problems

seat belts / air bags problem

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2004 Jeep Grand Cherokee Owner Comments (Page 10 of 14)

« Read the previous 20 complaints

problem #99

Mar 262015

Grand Cherokee

  • miles

A D V E R T I S E M E N T S

The contact owns a 2004 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 15V046000 (air bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

- Cincinnati, OH, USA

problem #98

Mar 192015

Grand Cherokee

  • miles
The contact owns a 2004 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 15V046000 (air bags) however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure.

- Redondo Beach, CA, USA

problem #97

Mar 092015

Grand Cherokee

  • miles
The contact owns a 2004 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 12V527000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

- Marshfield, MA, USA

problem #96

Mar 142015

Grand Cherokee 4WD 6-cyl

  • miles

A D V E R T I S E M E N T S

Chrysler's number for this recall is R06. We have been waiting 2 years for the dealership where we bought our vehicle to get the parts in to satisfy the recall notice we received. Now we received a second recall they state over-rides the first which still has not been done. The dealership says we now are in limbo- waiting on a letter from Chrysler about the recall. They state they do not have the first part to repair our Jeep, and will not repair it until they get the new part. Blaise alexander Chrysler Jeep Dodge 1080 East college avenue state college, pa 16801

- State College , PA, USA

problem #95

Sep 212010

Grand Cherokee

  • 124,070 miles
The contact owns a 2004 Jeep Grand Cherokee. While driving approximately 40 mph, the contact drove over a bump in the road. As a result, the air bag warning light illuminated. The vehicle was taken to a dealer, where it was diagnosed that the rear curtain connector needed to be adjusted and the orc module wiring needed to be replaced. The vehicle was repaired. The contact received notification of NHTSA campaign number: 15V046000 (air bags); however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure. The failure mileage was 124,070.

- Agawam, MA, USA

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problem #94

Mar 092015

Grand Cherokee

  • miles
The contact owns a 2004 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 15V046000 (air bags) however, the contact was unable to have the vehicle serviced under the recall because the part needed was unavailable to perform the repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.

- Centerville, MA, USA

problem #93

Mar 042015

Grand Cherokee

  • miles

A D V E R T I S E M E N T S

The contact owns a 2004 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 15V046000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

- Pittsburgh, PA, USA

problem #92

Mar 022015

Grand Cherokee

  • miles
The contact owns a 2004 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 15V046000 (air bags); however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

- Oakland, CA, USA

problem #91

Jan 302015

Grand Cherokee

  • miles
The contact owns a 2004 Jeep Grand Cherokee. The contact received a notification for NHTSA campaign id number: 12V527000 (air bags) and stated that the part needed was unavailable to repair the vehicle. The dealer was unable to inform when the part would become available. The manufacturer was not notified of the issue. The contact had not experienced a failure.

- Dunnmore , PA, USA

problem #90

Jan 202015

Grand Cherokee 6-cyl

  • 212,649 miles
Both airbags deployed while driving northbound on interstate 95, no crash involved, they just suddenly deployed. Passenger sustained injuries (scratches, bruises, etc), which did not require paramedics attention; however, he is still complaining his right knee is a bit numb.

- Boynton Beach, FL, USA

problem #89

Dec 312014

Grand Cherokee 4WD 6-cyl

  • 134,648 miles

A D V E R T I S E M E N T S

Purchased and installed 4 new Goodyear Wrangler in September at town fair tire. While my son was driving at approximately 25 mph the right front passenger tire came off of the rim causing loss of steering which resulted the vehicle hitting a utility pole and going off road and hitting a stone wall, went to town fair and was asked what do you want us to do about it manager didn't seem to inclined to help us.

- Stamford , CT, USA

problem #88

Dec 012014

Grand Cherokee

  • 160,000 miles
Air bag warning light coming on intermittantly.

- Elk Grove , CA, USA

problem #87

Oct 232014

Grand Cherokee

  • 118 miles
My air bag light keeps coming on and off when ever I am driving the vehicle it was doing it a couple months ago but stopped now doing it again. And my floor boards are getting soaked under the floor mates having to clean up everyday.

- Racine, WI, USA

problem #86

Sep 162014

Grand Cherokee

  • miles
The contact owns a 2004 Jeep Grand Cherokee. While driving at an unknown speed, the contact noticed smoke around the front end of the vehicle. In addition, the vehicle shook and stalled. The contact also stated that the passenger side air bag was coming out as if it were partially deployed. The vehicle was towed to a private mechanic, but was not diagnosed or repaired. The manufacturer was not notified. The VIN and failure mileage were unavailable.

- Scranton, PA, USA

problem #85

Aug 072014

Grand Cherokee

  • miles
The contact owns a 2004 Jeep Cherokee. The contact received notification of NHTSA campaign number: 12V527000 (air bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer had not been notified of the issue. The contact had not experienced a failure.

- Springfield, OH, USA

problem #84

Aug 012012

Grand Cherokee 8-cyl

  • miles
I have received recall M35/NHTSA 12V-527 occupant restraint control, 3 times in 2 years, each time I take it to my Chrysler dealer, stevens creek Chrysler and Dodge, san jose ca, they say the parts are on back order and that they will call me, never happened.

- Los Gatos, CA, USA

problem #83

Jan 152013

Grand Cherokee

  • 140,000 miles
The contact owns a 2004 Jeep Cherokee. The contact received a recall notice for NHTSA campaign number: 12V527000 (air bags) and stated that the part needed was unavailable to perform the repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.

- Gatlanburg, TN, USA

problem #82

Aug 062013

Grand Cherokee

  • miles
The contact owns a 2004 Jeep Grand Cherokee. The contact received a recall notice for NHTSA campaign number: 12V527000 (air bags); however, the part needed for the repair was unavailable. The manufacturer was notified. The contact had not experienced a failure.

- St Charles , MI, USA

problem #81

Jan 092013

Grand Cherokee 4WD 6-cyl

  • 106,000 miles
The contact owns a 2004 Jeep Grand Cherokee. The contact stated that the air bag indicator illuminated in the vehicle. The contact received a recall notice for NHTSA campaign number: 12V527000 (air bags) however, the part needed for the repair was unavailable. The manufacturer was notified. The approximate failure mileage was 106,000. Updated 09/16/14 updated 1/15/15/2015

- Courtdale , PA, USA

problem #80

Mar 112014

Grand Cherokee

  • miles
The contact owns a 2004 Jeep Cherokee. The contact received a recall notification for NHTSA campaign number: 12V527000 (air bags) and stated that the part needed was unavailable to perform the repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.

- Richmondale , PA, USA

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