10.0

really awful
Crashes / Fires:
28 / 2
Injuries / Deaths:
26 / 1
Average Mileage:
24,127 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2004 Jeep Grand Cherokee seat belts / air bags problems

seat belts / air bags problem

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2004 Jeep Grand Cherokee Owner Comments (Page 5 of 15)

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problem #205

Nov 252015

Grand Cherokee

  • miles

A D V E R T I S E M E N T S

Takata recall. I received a November 25, 2015 recall notice. I have contacted my dealer multiple times and each time I am told the part is not available. We are now almost 5 months later and I called again today and still no part. I have two children that ride in this car daily and I am very uncomfortable knowing the airbag could deploy at anytime and endanger our lives. I do not understand why it is taking 5 plus months to have parts available and when I ask when to expect this to be resolved I am told they have no idea. This is unacceptable.

- Lutherville, MD, USA

problem #204

Dec 072015

Grand Cherokee

  • miles
The contact owns a 2004 Jeep Grand Cherokee. The contact received a notification of NHTSA campaign number: 15V673000 (air bags); however, the part for the recall repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Lakewood, NJ, USA

problem #203

Apr 122016

Grand Cherokee

  • miles
The contact owns a 2004 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 15V673000 (air bags). The part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

- Woodbridge, VA, USA

problem #202

Nov 252015

Grand Cherokee

  • miles

A D V E R T I S E M E N T S

The contact owns a 2004 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 15V673000 (air bags). The part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Santa Clarita, CA, USA

problem #201

Nov 302015

Grand Cherokee

  • miles
The contact owns a 2004 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 15V673000 (air bags) however, the part for the repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

- Katy, TX, USA

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problem #200

Apr 012016

Grand Cherokee 4WD 8-cyl

  • miles
2004 Jeep Grand Cherokee. Consumer writes in regards to parts not available to repair occupant restraint control module recall notice.

- Las Vegas, NV, USA

problem #199

Dec 072015

Grand Cherokee

  • miles

A D V E R T I S E M E N T S

The contact owns a 2004 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 15V673000 (air bags); however, the part needed to perform the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Roslyn, TX, USA

problem #198

Jan 072016

Grand Cherokee

  • miles
Takata recall. The contact owns a 2004 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 15V673000 (air bags); however, the parts to do the recall repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Easton, MD, USA

problem #197

Nov 252015

Grand Cherokee

  • 104,000 miles
The contact own a 2004 Jeep Grand Cherokee. The contact stated the air bag warning indicator illuminated. The contact received notification of NHTSA campaign number: 15V673000 (air bags) however, the part to do the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for recall repair. The manufacturer was not notified of the failure. The failure mileage was approximately 104,000. Parts distribution disconnect.

- Zephyrhills, FL, USA

problem #196

Nov 252015

Grand Cherokee 4WD 8-cyl

  • miles
The contact owns a 2004 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 15V673000 (air bags), but the part to do the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified. The contact had not experienced a failure. VIN tool confirms parts not available. Updated 06/15/16 updated 06/30/16.

- Denver, CO, USA

problem #195

Apr 042016

Grand Cherokee

  • miles

A D V E R T I S E M E N T S

The contact owns a 2004 Jeep Grand Cherokee. The contact received notice of NHTSA campaign number: 15V673000 (air bags); however, the part to do the repair was unavailable. The contact stated the manufacturer exceeded a reasonable amount of time for the recall repair. The contact stated that the air bag warning light was illuminated. The manufacturer was not made aware of the failure. VIN tool confirms parts not available.

- Mesquite, TX, USA

problem #194

Dec 102015

Grand Cherokee

  • miles
Takata recall. The contact owns a 2004 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 15V673000 (air bags). The dealer was unable to supply the part within a reasonable time frame. The contact received the first interim notification letter and waited several months for the second letter, which indicated that the parts were available. The manufacturer was unable to determine when the parts would be supplied to the dealer. The contact had not experienced a failure. VIN tool confirms parts not available. Updated 05/10/16

- Herculaneum, MO, USA

problem #193

Dec 252015

Grand Cherokee

  • miles
Takata recall. The contact owns a 2004 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 15V673000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Minneapolis, MN, USA

problem #192

Oct 052015

Grand Cherokee

  • miles
The contact owns a 2004 Jeep Grand Cherokee. The contact received a notification of NHTSA campaign number: 15V673000 (air bags) however, the parts or remedy for the recall were not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced the failure. The VIN was not available. VIN tool confirms parts not available.

- Buena Park, CA, USA

problem #191

Dec 182015

Grand Cherokee

  • miles
Takata recall. The contact owns a 2004 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 15V673000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Staten Island, NY, USA

problem #190

Jan 292016

Grand Cherokee

  • miles
The contact owns a 2004 Jeep Grand Cherokee. The contact received a notification of NHTSA campaign number: 15V673000 (air bags); however, the parts for the recall were not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Maggie Valley, NC, USA

problem #189

Nov 252015

Grand Cherokee

  • miles
The contact owns a 2004 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 15V673000 (air bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Vail, AZ, USA

problem #188

Mar 022015

Grand Cherokee

  • miles
The contact owns a 2004 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 15V046000 (air bags) and stated that the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Montague, MI, USA

problem #187

Mar 172016

Grand Cherokee

  • miles
The contact owns a 2004 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 15V673000 (air bags) however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. VIN tool confirms parts unavailable.

- Baltimore, MD, USA

problem #186

Mar 082016

Grand Cherokee

  • 133,000 miles
The contact owned a 2004 Jeep Grand Cherokee. The contact stated that while driving at approximately 15 mph going across a four lane intersection, another vehicle crashed into the passenger side of the contact vehicle causing the vehicle to tilt to the driver side. Neither of the frontal air bags deployed, only the side air bag on the passenger side deployed suring the impact. The police and fire department were at the scene. The contact was transported by ambulance to the hospital. The nature of the injuries were general bruising to the head, arms and legs. The contact was treated and released. The vehicle was destroyed. The contact also stated that the vehicle was repaired under a manufacturers air bag recall a month prior to the failure. The manufacturer was not notified of the failure. The approximate failure mileage was 133,000. The VIN was not available.

- Essex Junction, VT, USA

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